Apple Music Search Not Working for Some Subscribers

Several Apple Music subscribers this morning are experiencing issues when searching for new music in the Music app on iOS devices.

Many users are reporting that typing a search query into the Apple Music search bar fails to return results, while others are receiving results but seeing a blank screen when tapping the track or artist name for further information.

Apple Music search error
Quitting the Music app does not solve the issue, nor does restarting the device, while iOS version does not seem to be a factor either.

The problem is trending on Twitter and in Apple Support Communities discussions, and is affecting users around the world, but appears to be restricted to iOS at this time, since Mac users are unable to replicate the issue in the iTunes desktop app.

The issue looks to be with Apple's servers and will likely be resolved when the service is corrected on their end.



Top Rated Comments

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17 weeks ago
Same issue here on 6 family devices. After the Safari Search bar crash issue last week now this I am starting to lose some confidence that Apple has their act together. I mean really.
Rating: 7 Votes
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17 weeks ago
It'd be bigger news if things on Apple Music actually worked.
Rating: 7 Votes
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17 weeks ago

Apple's status page is showing all services in the green.
https://www.apple.com/support/systemstatus/

They are always green....
Rating: 5 Votes
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17 weeks ago

Oh and the fact that Spotify is $24.99 a month for 4 users as opposed to $14.99. Big difference.

You get what you pay for.

100% Uptime with Spotify in my experience. :D
Rating: 4 Votes
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17 weeks ago
Just stopped by to say **** AM. Eddy Cue needs to be canned.
Rating: 4 Votes
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17 weeks ago

In other news, Spotify is working great for me today...


But, it seems, that lots of people have problems with Spotify.

http://downdetector.com/status/spotify
Rating: 3 Votes
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17 weeks ago

That sucks. No music discovery for today, I guess.

[doublepost=1454370980][/doublepost]

That sucks. No music discovery for today, I guess.


This worked for me:
Press and hold the Power button until you see the familiar Slide to Power Off option. Instead of rebootingor canceling, though, press and hold the Home button. After a few seconds, your deviceshould return to the Home screen with the RAM cleared out
Rating: 3 Votes
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17 weeks ago

You can always use the superior service, Spotify, as an alternative. :-D

Better music discovery. 320 Kbps higher quality tracks. More intuitive UI. Free add supported tier. Family subscription support.

Literally the only con of Sporify vs. Apple Music is that it doesn't have Siri integration, but that's only because Apple holds the key to that castle and they aren't letting anyone in.


The best thing about Spotify vs Apple Music is that Spotify is its own distinct app, rather than trying to roll it all into one app. I like keeping my own music collection distinct and separate from my "rented" music.
Rating: 2 Votes
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17 weeks ago

You get what you pay for.

100% Uptime with Spotify in my experience. :D

Why I stopped my Apple Music subscription. It was hardly table, some of the time iTunes loaded no content on the pages, or songs played for 2 seconds and stopped. Skipping between tracks you had to wait at least 5 seconds for the music to buffer up.

Since then I have tried Spotify, not a single problem.
Rating: 2 Votes
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17 weeks ago
Since they killed free iTunes Radio, this is totally useless for me anyway. I guess that's a positive, right? :D
Rating: 2 Votes
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