Apple Rolls Out 'Express Lane' for Customized Product Support
As noted by The Next Web, Apple has launched a new feature known as Express Lane on its support website, offering users a faster way to document issues with their Apple products and reach appropriate support solutions and personnel.
Express Lane is really 3 sections of support, rolled into one neat package. You can search by Apple product, search your own products (that you've registered) or look up cases that you've submitted previously.
The process, it seems, streamlines what you would normally have to do in order to find support answers for your devices. Clicking through, the My Products section is really handy and includes all devices you've registered along with the respective serial numbers.
Best Buy has recalled 5,100 third-party replacement MacBook batteries after at least 13 reports of the batteries catching fire.
Both the black and white varieties sold between September 2008 and...
In an interview with design magazine Dezeen, German industrial designer Richard Sapper revealed that he was once recruited by Steve Jobs to do design work for Apple. The interview doesn't specify...
Parallels has posted instructions on how to install the developer release of OS X Mavericks into its virtualization software. Installing the beta in a virtual machine allows developers to test their...
After releasing OS X Mountain Lion 10.8.4 to the public in early June, Apple has seeded the first beta of OS X 10.8.5, Build 12F9, to developers. According to 9to5Mac, Apple has also seeded the...
Firaxis and 2K Games’ XCOM: Enemy Unknown is already available in several App Stores around the world and will hit the U.S. App Store later tonight. The game, which was first released for the Mac in...
The Lytro Light Field Camera, which was released in late 2011, is designed to capture refocusable images, allowing the perspective of the picture to be changed at will. Today Lytro announced that it...
Google Reader is set to shut down on July 1, and while several companies have stepped in to fill the void, Feedly has been one of the most successful replacements with more than 12 million users, up...
EverySteveJobsVideo (via The Loop) today released a never-before-seen video of Steve Jobs in 1994, while he was at NeXT, pondering his legacy in the personal computer field and whether he thought he...
