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AT&T Touts New York City Network Improvements, San Francisco 90 Days Behind


As noted by Gizmodo, AT&T during its conference call following its second quarter earnings release touted recent improvements to its cellular network in New York City, and Manhattan in particular. Another of the carrier's troubled markets, San Francisco, is reportedly lagging about 90 days behind New York when it comes to improvements. From AT&T's presentation:

Solid improvements in New York City
- 3G dropped calls down 23% in Manhattan and 13% in New York metro since 4Q09
- Blocked calls down 39% in Manhattan and 21% in New York metro since 4Q09
- 3G download speeds up 31% in last six months in NYC

The company also notes that its "3G Voice Composite Quality Index" is up 89% in Manhattan over the last six months.

AT&T last month announced that it had completed its 3G upgrade process in New York City, an infrastructure enhancement designed to address performance issues in a market where the carrier has seen a significant amount of criticism

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Posted: 24 months ago
It would be nice if they could do some improvements here in southern California. My 3G speeds are barely over 1mbps down.
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Posted: 24 months ago
North Metro Atlanta is a virtual deadspot

Don't get too confident AT&T
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Posted: 24 months ago
Living/working in the NYC area.............I can honestly say "bu!!*****" to whatever AT&T is "touting" I see NO improvements whatsoever. The only improvement i see is that things improve on crappy raining/hot days in the city when there are less tourists in the city milling about congesting the network.
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Posted: 24 months ago
I just spent a week in Manhattan. Relative to my last visit, the network was much better. I did not drop any calls and data connectivity was much improved. I did notice that in the late afternoon commute hours that data rates would slow down but they were still respectable. Downloads speed of about 500 kbps. Other times I was getting more than 2,000 kbps.

Living in the SF area, I can't wait until they finish their work here. I hope it is only 90 days. The network here has improved but no where near Manhattan.
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Posted: 24 months ago
Is NYC still suffering from the capped upload problem?

I know DC is ... I'm getting a measly 50kbps upload on 3G....
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Posted: 24 months ago

I just spent a week in Manhattan. Relative to my last visit, the network was much better. I did not drop any calls and data connectivity was much improved. I did notice that in the late afternoon commute hours that data rates would slow down but they were still respectable. Downloads speed of about 500 kbps. Other times I was getting more than 2,000 kbps.

Living in the SF area, I can't wait until they finish their work here. I hope it is only 90 days. The network here has improved but no where near Manhattan.


AH HA!!! So your the reason Diesel is so pissed! :D
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Posted: 24 months ago
LOL AT&T is hilarious. Does anyone who lives in manhattan believe these numbers?
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Posted: 24 months ago

LOL AT&T is hilarious. Does anyone who lives in manhattan believe these numbers?


I swear, people are so cynical. They improve a network people have had trouble with and your still not happy. Get a Microcell if your coverage is that bad. they are giving them away.
Rating: 0 Positives / 0 Negatives
Posted: 24 months ago

I swear, people are so cynical. They improve a network people have had trouble with and your still not happy. Get a Microcell if your coverage is that bad. they are giving them away.


I'm cynical because they say they improved the network yet every call gets dropped 5 times, and I live in what is arguably the center of the known universe (a block and a half from Times Square)

I'm very happy with my iPhone in every respect but phone calls. I just wish my iPhone was good at being a phone (derp).
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Posted: 24 months ago
I call BS on this in NYC; Most days I barely get 500K down/100K up, and at least two or three times/day I get the "can't activate cellular data network" or whatever it is, even though I have 3+ signal bars.

This is just marketing noise; talk to actual users and you get a different story...

can't wait for another carrier to become available w/iPhone so we can offload some of the data volume.
Rating: 0 Positives / 0 Negatives

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