Apple's iPad Battery Replacement Program Forgoes New Battery, Replaces iPad
"iPad Battery Replacement Service" is a bit of a misnomer, however, as instead of swapping a new battery into a customer's existing iPad, Apple will simply send the customer a new iPad.
You will receive a replacement iPad that will not contain any of your personal data. Before you submit your iPad for service, it is important to sync your iPad with iTunes to back up your contacts, calendars, email account settings, bookmarks, apps, etc. Apple is not responsible for the loss of information when servicing your iPad.
The device exchange is estimated by Apple to require approximately one week to complete and may be arranged through Apple's retail stores, Apple technical support, or Apple Authorized Service Providers.Devices that have been damaged or had unauthorized service or modifications performed on them will not be eligible for the program.
Top Rated Comments
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25 months ago
$99 replacement fee? Sign me up. What if returned ipad has scuffs/scratches/cracked?
25 months ago
I wonder what they class as "damage"? What if you looked after your iPad and got a scuffed up refurb as a replacement?
I'm sure some people would rather just wait for a battery swap.
I'm sure some people would rather just wait for a battery swap.
25 months ago
$99 replacement fee? Sign me up. What if returned ipad has scuffs/scratches/cracked?
that's what I'm wondering? I assume you'd get a shiny new one back right?
25 months ago
This would be nice if after one year they replace your old iPad with a new model !
25 months ago
I highly doubt Apple will return a customer a scuffed up refurb. They may well use refurbs, but they will be cosmetically perfect. Apple has a high customer service rating for a reason.
25 months ago
$99 replacement fee? Sign me up. What if returned ipad has scuffs/scratches/cracked?
What do you expect? Read the fine print. "Your" iPad/iPhone does not belong to you. Only your contracts does :D
25 months ago
This is an awesome service. I expect to see lots of complaints from people trying to replace their damaged machines.
25 months ago
This is only for out of warrantee. Math: $105.95 divided into $499 => failure has to happen within 4.7 years. That is longer than the $99 battery warrantee. In other words, it ain't worth it folks. Add in the % probability >0 of refusal due to some "customer abuse" and it gets even worse.
Based on standard math for warrantees I come up with the cost to consumers should be $49 to be worth it. That should include standard shipping.
The fact that you'll be without the device for a week is a further reduction in value of the warrantee. Apple once kept my PowerBook for a very extended period. In fact, they thought they had lost it. Most annoying.
I'll pass on this warrantee. Statistically it is better to just get an extra iPad. :)
Based on standard math for warrantees I come up with the cost to consumers should be $49 to be worth it. That should include standard shipping.
The fact that you'll be without the device for a week is a further reduction in value of the warrantee. Apple once kept my PowerBook for a very extended period. In fact, they thought they had lost it. Most annoying.
I'll pass on this warrantee. Statistically it is better to just get an extra iPad. :)
25 months ago
It would be nice if Apple offered an option to send you the replacement before you send in the iPad with a weak battery. That way you wouldn't be without your iPad for a week.
25 months ago
I don't see why this is surprising to anyone. It's the EXACT same policy they've had with the iPod for years. You pay a fee, you get back a refurbished iPad with a brand new battery and brand new shell. It's always been a good deal and it will continue to be so. When technology is that small and thin, it is not designed to be easily taken apart to replace individual components.
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