O2 Apologizes for Wireless Network Performance Issues in London

U.S. exclusive iPhone carrier AT&T has received significant criticism for its apparent difficulties in maintaining network performance under heavy demands from iPhone users, but it appears that it is not alone in its struggles. The Financial Times reports that UK carrier O2 has publicly apologized for similar difficulties with its network in London over the past few months as demand has grown there to strain the company's network capacity.

Mr Dunne said O2's network difficulties had been caused by an "explosion" of demand for data services on smartphones but insisted the problems were largely confined to London.

Some O2 customers have periodically been unable to make or receive phone calls, or download material to their handsets, because the network was clogged up by smartphones.

Like AT&T, O2 has been taking steps to address the issue, including working with third-party vendors to improve network traffic management and adding additional mobile sites for increased bandwidth. But in a comment that may be slightly unsettling to heavy data users, O2 CEO Ronan Dunne noted that the company is also talking to Apple and Research in Motion in trying to "learn about" data-intensive applications. Dunne did not elaborate on what O2 might do with that information on data-intensive applications.

Just last week, O2 experienced a significant outage of its data network lasting nearly 48 hours and affecting a significant proportion of its customers.

Related Forum: iPhone

Popular Stories

Delta Feature

Delta Game Emulator Now Available From App Store on iPhone

Wednesday April 17, 2024 9:58 am PDT by
Game emulator apps have come and gone since Apple announced App Store support for them on April 5, but now popular game emulator Delta from developer Riley Testut is available for download. Testut is known as the developer behind GBA4iOS, an open-source emulator that was available for a brief time more than a decade ago. GBA4iOS led to Delta, an emulator that has been available outside of...
iOS NES Emulator Bimmy Feature

NES Emulator for iPhone and iPad Now Available on App Store [Removed]

Tuesday April 16, 2024 11:33 am PDT by
The first approved Nintendo Entertainment System (NES) emulator for the iPhone and iPad was made available on the App Store today following Apple's rule change. The emulator is called Bimmy, and it was developed by Tom Salvo. On the App Store, Bimmy is described as a tool for testing and playing public domain/"homebrew" games created for the NES, but the app allows you to load ROMs for any...
iPhone 15 Pro Action Button Translate

All iPhone 16 Models to Feature Action Button, But Usefulness Debated

Tuesday April 16, 2024 6:54 am PDT by
Last September, Apple's iPhone 15 Pro models debuted with a new customizable Action button, offering faster access to a handful of functions, as well as the ability to assign Shortcuts. Apple is poised to include the feature on all upcoming iPhone 16 models, so we asked iPhone 15 Pro users what their experience has been with the additional button so far. The Action button replaces the switch ...
maxresdefault

Hands-On With the New App Store Delta Game Emulator

Wednesday April 17, 2024 12:19 pm PDT by
A decade ago, developer Riley Testut released the GBA4iOS emulator for iOS, and since it was against the rules at the time, Apple put a stop to downloads. Emulators have been a violation of the App Store rules for years, but that changed on April 5 when Apple suddenly reversed course and said that it was allowing retro game emulators on the App Store. Subscribe to the MacRumors YouTube channel ...
iOS 18 Siri Integrated Feature

iOS 18 Will Add These New Features to Your iPhone

Friday April 12, 2024 11:11 am PDT by
iOS 18 is expected to be the "biggest" update in the iPhone's history. Below, we recap rumored features and changes for the iPhone. iOS 18 is rumored to include new generative AI features for Siri and many apps, and Apple plans to add RCS support to the Messages app for an improved texting experience between iPhones and Android devices. The update is also expected to introduce a more...