27" Core i7 iMacs Arriving DOA or With Cracked Screens?
Apple's new Core i7-based iMac might be a performance monster, but it looks like the whole family's having some problems getting out of the gate: in addition to the previously-noted performance issues with the Core 2 Duo models, a quick glance across Apple's support forums and on other Mac boards around the web reveals that some machines are showing up DOA and / or with cracked screens. We're a little more familiar with the DOA issue, since the new i7 we just bought doesn't boot at all, but the cracked screen issue seems to be equally common and mostly affecting the bottom left corner, from what we can tell.
Reports of problems have surfaced in Apple's support forums (#1, #2), as well as in our own forums. It is unclear at this time just what proportion of the new iMacs have been affected by the issues, but the volume of complaints suggests that these may not be isolated incidents.The 27" iMac appears to have experienced several issues since its introduction last month. In addition to these new complaints from purchasers of Core i7-based model that only recently began shipping, early users of the Core 2 Duo-based models reported performance issues related to Flash video playback. That issue, however was reportedly addressed with the release of Mac OS X 10.6.2 earlier this month.
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Apple's new Core i7-based iMac might be a performance monster, but it looks like it's having some problems getting out of the gate: in addition to those previously-noted performance issues, a quick glance across Apple's support forums and on other Mac boards around the web reveals that machines are showing up DOA and / or with cracked screens. We're a little more familiar with the DOA issue, since the new i7 we just bought doesn't boot at all, but the cracked screen issue seems to be equally common and mostly affecting the bottom left corner, from what we can tell. Now, our review Core 2 Duo 27-inch iMac is perfectly fine, and Chris Ziegler's new Core i7 machine doesn't have any problems either, so these obviously aren't universal issues, but if you're about to stick one of these under the tree for someone it might be wise to do some surreptitious testing first.
http://www.engadget.com/2009/11/24/core-i7-imacs-showing-up-doa-including-ours/
My i7 so far is perfect, no stuck pixels and no problems like I am hearing, ordered it Oct 21st and it arrived 2 Fridays ago.:D
http://www.engadget.com/2009/11/24/core-i7-imacs-showing-up-doa-including-ours/
Apple are on a seriously slippery slope. And this after the Snow Leopard shenanigans, too.
http://www.engadget.com/2009/11/24/core-i7-imacs-showing-up-doa-including-ours/
I agree apple should be addressing these problems but I also feel that the majority of people having issues are in the minority. That said people shouldn't have to wait for two weeks to get a computer to have to send it back for a replacement.
Apple are on a seriously slippery slope. And this after the Snow Leopard shenanigans, too.
http://www.engadget.com/2009/11/24/core-i7-imacs-showing-up-doa-including-ours/
Its not actually that surprising if you have been with apple for a while. Their Rev A machines are know to have issues, some people do not buy till rev b comes out. In the last two years, I have ordered 1x MBA , 1xMBP 15, 1xMBP 17 and 1xmini. It took me 3 MBA to get one with defects, returned 2x MBP15 and gave u, went to the 17 and on the second one I was happy. The mini was fine though.
I got an i7 arriving in 2 days and I actually have an expectation that it will have issues.
To be honest, Apple products have improved from a desgin point of view in leaps and bounds, sadly the QA is aweful these days, the defects I had with my MBs were completely unacceptable and should have never shipped. I really wish Apple had better QA before shipping. Sure they will replace them straight away but the customer has to wait a few weeks if they bought a BTO.
Fingers crossed the new i7 beats the odds and is perfect.
I'd call that a pathetic excuse.
Yes, because Apple is so happy with unsatisfied customers and loves taking defective products back.It's hardware; it's mass production; one in many has flaws; people only post about the flawed; "problems" get blown out of proportion.
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