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AT&T Offers Walkthrough Videos for iPhone 3G Buying

To help clarify any confusion about the upgrade process, AT&T has posted a number of walkthrough videos giving more information about the upgrade process for customers. AT&T announced that the iPhone 3G will be on sale starting at 8 a.m. local time at their AT&T stores.

Existing AT&T Customer Video
This covers the different scenarios if you are an existing AT&T customers. AT&T recommends you back up your iPhone with iTunes prior to buying the iPhone 3G. Additionally, voicemail will be deleted when you upgrade, so you should be sure to catch up on your voicemail prior to upgrading. Once you upgrade to the iPhone 3G, you can give your original iPhone to someone else who can activate it through iTunes and sign up for new service.

New AT&T Customer Video
This video is for customers activating new service at AT&T. These individuals can visit AT&T stores prior to July 11th to undergo a credit check to save time on the actual launch day. AT&T recommends you back up your phone data prior to July 11th. You will need a photo ID and social security number to start new service. If you are interested in porting your phone number from your existing carrier, you will need: your account number, account holder name, billing address, social security number and PIN or password. Most of this information is on your bill from your current carrier.

Apple has not yet announced what time their retail stores will open on July 11th. AT&T announced plans and pricing for the iPhone 3G earlier today.

Top Rated Comments

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47 months ago
Already been posted here.
Rating: 0 Positives / 0 Negatives
47 months ago

Already been posted here.


That was the Features walkthrough.
This is the Procedures walkthrough.

I'm waiting for the Unboxing walkthrough, I'm not quite sure what to expect.
Rating: 0 Positives / 0 Negatives
47 months ago
It is illegal for a company to require a social security number unless they have to report financial info to the IRS and the person does not have a tax ID. I never give out my SS#. THe first time I was with AT&T 5 or 6 years ago I got them to change their policy and got service without giving out my SS#. DO NO DO IT. Just tell them no. You can get info at the Social Security web site. They say it is OK for a company to ask for info but it is not OK to require the info. Credit checks can be done without SS#.
Rating: 0 Positives / 0 Negatives
47 months ago


Okay is it me or is this phone unlocked? I was watching the video and thought that was kinda funny. It's the video talking about current iPhone customers.
Rating: 0 Positives / 0 Negatives
47 months ago
From the video: "Hand me down"?

You mean - sell on Craigslist or eBay to recoup some of the costs associated with the iPhone 3G.
Rating: 0 Positives / 0 Negatives
47 months ago
are you guys iReady for this???
Rating: 0 Positives / 0 Negatives
47 months ago
Sorry if I am repeating, but did anyone notice the iPhone application in this video called "Reader"?
Rating: 0 Positives / 0 Negatives
47 months ago
We weren't iReady, so we threw together this poorly shot, poorly lit, video and stuck some dummy in a red shirt 'cause we know nothing about video... and 'cause we hired a high-schooler who couldn't afford a tripod and probably is trying to squeak by with a D- in a video editing class. Looks like this was shot and edited in under an hour... Great job AT&T... you guys are really portraying the quality I'm sure Apple would approve of....
Rating: 0 Positives / 0 Negatives
47 months ago
in similar news, Rogers posted a walk-through for the Canadian customers.

I don't have a link to the video, but it essentially shows a customer walking into a Rogers store, getting kicked in the balls, and then getting booted out the back door.

google it
Rating: 0 Positives / 0 Negatives
47 months ago

We weren't iReady, so we threw together this poorly shot, poorly lit, video and stuck some dummy in a red shirt 'cause we know nothing about video... and 'cause we hired a high-schooler who couldn't afford a tripod and probably is trying to squeak by with a D- in a video editing class. Looks like this was shot and edited in under an hour... Great job AT&T... you guys are really portraying the quality I'm sure Apple would approve of....


Who cares? Did you get the info you needed for the process? I did.
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