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PowerMac G5 Power Supply Repair Extension Program Initiated

Apple has initiated a repair extension program for the latest generation PowerMacs sold between October 2005 and August 2006 (including Dual 2GHz, Dual 2.3GHz and Quad 2.5GHz G5 models). According to Apple, if your PowerMac fails to start up after the power button has been pressed and its serial number falls within the given range (listed below), your computer may be eligible for repair free of charge.

CK539xxxxxx - CK608xxxxxx
G8539xxxxxx - G8608xxxxxx
YM539xxxxxx - YM608xxxxxx
RM539xxxxxx - RM608xxxxxx

More information about the program is available via Apple's support website.

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69 months ago


Category: Apple Hardware
Link: Apple addresses PM G5 power supply issue
Description:: Repair extension program for pro desktops sold between Oct '05 and August of this year

Posted on MacBytes.com
Approved by Mudbug
Rating: 0 Positives / 0 Negatives
69 months ago
Upgrade those PSs -- outsourcing has its complications......
Rating: 0 Positives / 0 Negatives
69 months ago
Lets hope this extension program expands to include the large group of us Powermac Dual G5 owners experiencing random shutdowns.
Rating: 0 Positives / 0 Negatives
69 months ago
Ah, so it was a general thing to Powermacs of that time

I've been through it already, when my bloody power supply went tits up

Got it fixed free of charge within a week
Rating: 0 Positives / 0 Negatives
69 months ago

Lets hope this extension program expands to include the large group of us Powermac Dual G5 owners experiencing random shutdowns.

That's the first I've heard of a large group of Power Mac owners experiencing RSD. Funny, a recent survey by PC Magazine found that not only were Apple desktops by far the most reliable of any major manufacturer, but their already industry-leading reliability had improved to the point that the editors described it as unbelievable.
Rating: 0 Positives / 0 Negatives
69 months ago
Good to hear.

*looks for dead PM on eBay*
Rating: 0 Positives / 0 Negatives
69 months ago
interesting. I had the issue of not staring up 4 times. I pressed the power button and the computer mad all the noises but the screen never come up. I had to start again to be fine. lately my Quad is fine. But makes me wonder if it will happen again.
My Quad was the first Mac that gave me a serious problem while back. I had quite a few Macs in the past without any issue. Too bad.
Look forward o upgrade soon to the Octo-core:eek:
Rating: 0 Positives / 0 Negatives
69 months ago
I for one can confirm that the power supply on those generations of G5s are a big problem. Our company purchased about 25 of these PM G5s earlier this year and I've already had to have about 6 or 7 of them repaired due to failing power supplies. That's about 1/4 of our purchase!

Fortunately we bought full APPs on them, so I demanded on site repair service each time I had to call them in to AppleCare. The repair guy from a local dispatch was coming out here on almost a weekly basis. Mostly they were PS replacements, but in a few cases, they had to replace the Mobo and RAM too to get it working again.

These are all dual cores BTW. We have a batch of the former dual procs and had no issues with them. Beyond this obvious flaw in the design, they're good Macs.
Rating: 0 Positives / 0 Negatives
69 months ago
I experienced a similar problem with my iMac 20" 2.33GhZ G5 computer last week.

My computer was running as normal and I stepped away to get a snack. When I returned it looked like it had gone into sleep mode, but moving the mouse didn't wake it.

I pressed the power button, and the fans came on full blast, but there was no startup chime and the screen remained dark.

After pressing the power button several times with no response (fans still at full blast) I unplugged my iMac. Then after a few seconds plugged it back into the the UPS. When I pressed the power button the computer restarted as normal and I haven't have a recurrence.

This is the first glitch I've had with my iMac since I bought it about 6 months ago.
Rating: 0 Positives / 0 Negatives
69 months ago

I experienced a similar problem with my iMac 20" 2.33GhZ G5 computer last week.

My computer was running as normal and I stepped away to get a snack. When I returned it looked like it had gone into sleep mode, but moving the mouse didn't wake it.

I pressed the power button, and the fans came on full blast, but there was no startup chime and the screen remained dark.

After pressing the power button several times with no response (fans still at full blast) I unplugged my iMac. Then after a few seconds plugged it back into the the UPS. When I pressed the power button the computer restarted as normal and I haven't have a recurrence.

This is the first glitch I've had with my iMac since I bought it about 6 months ago.


Just wanted to make sure you knew that to shut it down there's no need to unplug it. Hold the power button down for 5 seconds or so and it will shut off. No doubt more amicably than pulling the plug!
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