Netflix Kills Casting From Its Mobile App to Most Modern TVs

Netflix has quietly removed the ability to cast content from its mobile apps to most modern TVs and streaming devices, including newer Chromecast models and the Google TV Streamer.

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The change was first spotted by users on Reddit and confirmed in an updated Netflix support page (via Android Authority), which now states that the streaming service no longer supports casting from mobile devices to most TVs and TV-streaming devices. Users are instead directed to use the remote that came with their TV hardware and use its native Netflix app.

The only exception appears to apply to older Chromecast models without remotes, as well as TVs with built-in Google Cast support. However, even on these legacy devices, casting only remains for those on costlier ad-free plans, but it is unavailable for subscribers on Netflix's ad-supported plan.

User reports appear to suggest Netflix began removing the Cast button from its mobile apps in mid-November, but the company provided no advance warning to users. One Reddit user said customer service explained that devices with remotes can no longer cast, claiming the decision was made to improve the customer experience.

The move bears similarities to Netflix's 2019 decision to remove AirPlay support from its iOS app, citing an inability to distinguish between different AirPlay-enabled devices (i.e., what is an ‌Apple TV‌ vs. what isn't) as Apple expanded the technology to third-party TVs.

Tag: Netflix

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Top Rated Comments

polyphenol Avatar
10 weeks ago

claiming the decision was made to improve the customer experience.
Yeah. Right. Sure. And every other way of saying "What a load of tosh" without invoking expletives.

They never explain what the improvement is when they make such claims. (They being pretty much every company, everywhere.)
Score: 34 Votes (Like | Disagree)
aidler Avatar
10 weeks ago
Makes no sense to me. Most hotels offer something like “Stream your own content” on the TVs in their rooms. This would outright kill that service.
Score: 31 Votes (Like | Disagree)
QuarterSwede Avatar
10 weeks ago

I didn't even know it could do this...but I don't have any streaming apps on my phone to notice. Why would you want to do this vs just logging in?
Not to provide a hotel with your login info.
Score: 27 Votes (Like | Disagree)
levitynyc Avatar
10 weeks ago
I don't see the benefit to this. Guessing they don't want to make it easy for a neighbor to visit someone's house and they can watch together easily. A way to squeeze a few more dollars out of people. Terrible.
Score: 26 Votes (Like | Disagree)
Mr. Rod Avatar
10 weeks ago
Can't wait to see Netflix's downfall. Their arrogance is Blockbuster levels nowadays. Would be poetic to see them reach those same levels someday, heh.
Score: 23 Votes (Like | Disagree)
aParkerMusic Avatar
10 weeks ago

I don't see the benefit to this. Guessing they don't want to make it easy for a neighbor to visit someone's house and they can watch together easily. A way to squeeze a few more dollars out of people. Terrible.
Most people on here have championed Netflix for doing these sorts of things, and mocked those who took issue with the policy changes. I’m with you. It seems petty and designed to prevent paying users from doing reasonable things.
Score: 18 Votes (Like | Disagree)