Apple Investigating 'Ghost Touches' Issue Affecting Some Series 9 and Ultra 2 Watches
In an internal memo shared with Apple Authorized Service Providers this week, Apple said it is "aware of" and "investigating" a touch-related issue affecting some Apple Watch Series 9 and Apple Watch Ultra 2 displays.
"Some customers may report their Apple Watch Series 9 or Apple Watch Ultra 2 is experiencing false touches on their display," reads Apple's memo, obtained by MacRumors. Apple said some customers may describe the issue as "ghost" touches.
The issue may cause the screen on affected Apple Watch models to "jump erratically" or exhibit other unexpected behavior, without any user interaction, according to Apple. The memo said the issue can also result in an Apple Watch starting a phone call unintentionally, and prevent users from entering the device's passcode.
Apple recommends that customers keep their Apple Watch's software up to date, suggesting that the company is hopeful it will be able to address the issue in a future watchOS update. Apple did not say how widespread the issue is, or provide a timeframe for a potential fix. It is unclear if defective hardware is a contributing factor.
Apple has instructed technicians not to repair affected Apple Watch models while it investigates. In the meantime, technicians are told to ask customers who are experiencing this issue to force restart their Apple Watch by holding down the Digital Crown and the side button at the same time for at least 10 seconds, until the Apple logo appears.
Apple Watch Series 9 and Apple Watch Ultra 2 models were released in September 2023.
Popular Stories
The iMessage service that Apple users to send messages to one another appears to be down for some users, and messages are failing to go out or are taking an extra long time to send. There are numerous reports about the issue on social networks and a spike of outage reports on Down Detector, but Apple's System Status page is not yet reporting an outage. Update: Apple's status page says...
There are concerning reports on Reddit that Apple's latest iOS 17.5 update has introduced a bug that causes old photos that were deleted – in some cases years ago – to reappear in users' photo libraries. After updating their iPhone, one user said they were shocked to find old NSFW photos that they deleted in 2021 suddenly showing up in photos marked as recently uploaded to iCloud. Other...
This year's upcoming iPhone 16 Pro Max is expected to get a boost in overall size from 6.7-inches to 6.9-inches, and a new image gives us a good idea of how the current iPhone 15 Pro Max compares to what could be Apple's largest ever iPhone. The image above, posted on X by ZONEofTECH, shows a dummy model representing the iPhone 16 Pro Max alongside an actual iPhone 15 Pro Max. Dummy...
A bug in iOS 17.5 is apparently causing photos that have been deleted to reappear, and the issue seems to impact even iPhones and iPads that have been erased and sold off to other people. A Reddit user wiped an iPad following Apple's guidelines in September of 2023 before selling it off to a friend. That friend updated the iPad to iPadOS 17.5 this week, and began seeing the Reddit user's old ...
Some new M4 iPad Pro models are exhibiting a visible static grain pattern across the OLED display, according to several user reports on Reddit (1, 2, 3) and the MacRumors Forums. Image credit: MacRumors user bk215 Users who see the grain generally report that it is most noticeable in dark environments with the display set at a low to medium brightness while viewing content with gray or muted...
In April, Apple updated its guidelines to allow retro game emulators on the App Store, and several popular emulators have already been released. The emulators released so far allow iPhone users to play games released for older consoles from Nintendo, Sony, SEGA, Atari, and others. A list of some popular emulators available on the App Store so far follows. Released Delta Delta is...
Top Rated Comments
It came with an exorcist band - never experience any ghosts.
If you believe that, I have some custom crypto for you to buy, only $10,000 per coin!
They're going to call it a "recall," but they just want to disable the blood-oxygen sensor.
They ain't getting a hold of mine. Nope.