Staff at the Glasgow store had been eyeing unionization for some time and comes amid continued concerns for some employees over pay and working conditions. Staff at the Glasgow store are now set to use their unionization to push for higher hourly pay.
In response to the vote, Apple told The Herald it is "one of the highest paying retailers in Scotland" and it "regularly made enhancements to our industry-leading benefits as a part of the overall support we provide to our valued team members."
Apple has been attempting to ease concerns from retail staff over the last several months, encouraging store managers to be more open and direct with staff over their concerns and promising action to address them.
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Friday October 30, 2026 3:20 pm PDT by Joe Rossignol
In a memo shared with Apple Stores and Apple Authorized Service Providers this week, and later obtained by MacRumors, Apple provided technicians with guidance on how to diagnose and address the iPhone Duo's inner display cracking issue.
If a customer reports the issue, Apple advised technicians to inspect the iPhone Duo and repair or replace it in accordance with their standard procedures....
Sunday October 25, 2026 8:18 am PDT by Joe Rossignol
Bloomberg's Mark Gurman today reported that Apple is facing a growing problem where some people will buy iPhones or other products and either remove accessories from the box, open up the device and remove components, and/or remove the entire device, and then attempt to return the box hoping that the employee will not notice.
When a customer seeks to return an iPhone, he said that Apple's...
Sunday November 8, 2026 7:28 pm PST by Joe Rossignol
In a series of YouTube videos shared over the past two weeks, electronics technician and consumer rights advocate Louis Rossmann has exposed a controversy in which some Apple Store employees have allegedly signed up customers for auto-renewing subscription trials for Apple One and other services without their informed consent.
Here is how the process works at Apple Stores in the United...
In response to the vote, Apple told The Herald ('https://www.heraldscotland.com/business_hq/23094915.scottish-apple-store-staff-become-first-uk-unionise/') it is "one of the highest paying retailers in Scotland" and it "regularly made enhancements to our industry-leading benefits as a part of the overall support we provide to our valued team members."
Wrong answer Apple. The right thing to say at this moment is "we respect their decision and we will begin negotiations for a labor contract."
Have you ever worked in retail especially in UK? You live from paycheck to paycheck and you pray that you don't have any emergency expenses (like broken something). You also usually have to do flat share as UK is very expensive so until people have living wage then there is always need to have higher salaries especially when the company is so rich. These people work hard and should have reasonable balance.
How much is enough? Should a sales grunt make a million a year?
Apple has to stop hiding behind these hollow ethos about making the world a better place. Its just a veneer on a culture that I suspect internally is very toxic. The cracks show when you have that procurement executive who made that silly comment and got canned. If it wasn't caught on video, you think Apple would have fired him? Apple at the end of the day is a big old stinking business and its in service to its shareholders, first and foremost. Don't forget that. Its just that they happen to make really great products.
