AirPods Pro 2 Users Report Issues With Connection Randomly Dropping

Some users of the second-generation AirPods Pro are reporting ongoing issues with their brand-new earbuds randomly disconnecting from their devices as they listen to music or watch videos.

airpods pro 2
The reports can be found in the MacRumors forum as well as from readers of MacRumors who have reached out to us directly. Symptoms can also include an iPhone or iPad showing the ‌AirPods Pro‌ as connected, but no audio actually being played. Reports suggest the bugs are sporadic and apparently not caused by anything specific, with no clear fix.

Mine keep disconnecting from my iPhone randomly throughout the day. Also sometimes it shows that they're connected but sound doesn't come through so I'll have to reconnect them. Hope this is just a software issue.

I have connection issues as well. Similar to others sometimes it shows connected to my iPhone in settings but there's no audio playing through AirPods just through iPhone and the AirPods do not show up drop down shade.

Such problems are not entirely unique to the second-generation ‌AirPods Pro‌, as customers of the original ‌AirPods Pro‌ that launched in 2019 have reported similar issues in the past. The new ‌AirPods Pro‌, having launched three years after the original, have caused some users to be frustrated that bugs related to connectivity are seemingly not yet addressed.

The new ‌AirPods Pro‌ began arriving to customers on Friday, so it's still unclear just how widespread the bug is. Users facing similar issues with their new ‌AirPods Pro‌ are encouraged to make sure the AirPods and their iPhones are updated to the latest firmware and iOS version. The latest firmware for the second-generation ‌AirPods Pro‌ is 5A377.

Related Roundup: AirPods Pro
Buyer's Guide: AirPods Pro (Buy Now)
Related Forum: AirPods

Top Rated Comments

jonnyb098 Avatar
21 months ago
Seriously this has been an atrocious launch cycle of products….this is not the surprise and delight Apple anymore. It’s hope or pray your stuff works.
Score: 31 Votes (Like | Disagree)
KPOM Avatar
21 months ago

All AirPods can be flakey sometimes, and always seems to happen when you're already having a bad day...
True. In particular, the feature that switches between different Apple devices automatically doesn't work as well as it should.
Score: 15 Votes (Like | Disagree)
sw1tcher Avatar
21 months ago
If you don't want connection issues, you'll have to get the AirPods Ultra next year.
Score: 15 Votes (Like | Disagree)
kahwatter Avatar
21 months ago
All these issues and bugs. This is terrible press. Who is over their QA?
Score: 14 Votes (Like | Disagree)
Htsi Avatar
21 months ago
Not even surprised
Score: 13 Votes (Like | Disagree)
redheeler Avatar
21 months ago
All AirPods can be flakey sometimes, and always seems to happen when you're already having a bad day...
Score: 12 Votes (Like | Disagree)

Popular Stories

maxresdefault

Apple Announces 'Let Loose' Event on May 7 Amid Rumors of New iPads

Tuesday April 23, 2024 7:11 am PDT by
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
Apple Silicon AI Optimized Feature Siri

Apple Releases Open Source AI Models That Run On-Device

Wednesday April 24, 2024 3:39 pm PDT by
Apple today released several open source large language models (LLMs) that are designed to run on-device rather than through cloud servers. Called OpenELM (Open-source Efficient Language Models), the LLMs are available on the Hugging Face Hub, a community for sharing AI code. As outlined in a white paper [PDF], there are eight total OpenELM models, four of which were pre-trained using the...
Apple Vision Pro Dual Loop Band Orange Feature 2

Apple Cuts Vision Pro Shipments as Demand Falls 'Sharply Beyond Expectations'

Tuesday April 23, 2024 9:44 am PDT by
Apple has dropped the number of Vision Pro units that it plans to ship in 2024, going from an expected 700 to 800k units to just 400k to 450k units, according to Apple analyst Ming-Chi Kuo. Orders have been scaled back before the Vision Pro has launched in markets outside of the United States, which Kuo says is a sign that demand in the U.S. has "fallen sharply beyond expectations." As a...
iPad And Calculator App Feature

Apple Finally Plans to Release a Calculator App for iPad Later This Year

Tuesday April 23, 2024 9:08 am PDT by
Apple is finally planning a Calculator app for the iPad, over 14 years after launching the device, according to a source familiar with the matter. iPadOS 18 will include a built-in Calculator app for all iPad models that are compatible with the software update, which is expected to be unveiled during the opening keynote of Apple's annual developers conference WWDC on June 10. AppleInsider...
iOS 17 All New Features Thumb

iOS 17.5 Will Add These New Features to Your iPhone

Sunday April 21, 2024 3:00 am PDT by
The upcoming iOS 17.5 update for the iPhone includes only a few new user-facing features, but hidden code changes reveal some additional possibilities. Below, we have recapped everything new in the iOS 17.5 and iPadOS 17.5 beta so far. Web Distribution Starting with the second beta of iOS 17.5, eligible developers are able to distribute their iOS apps to iPhone users located in the EU...