Apple Launches Repair Program for Apple Watch Series 6 Blank Screen Issue

Apple today launched a repair program for the Apple Watch Series 6 to address an issue that can cause a small percentage of the devices to exhibit a permanently blank screen.

apple watch 6s 202009
This problem impacts the 40mm Apple Watch Series 6, and affected devices were manufactured between April 2021 and September 2021. Apple says that Apple Watch Series 6 owners can use the serial number checker on the website to determine whether their devices are eligible for the repair program.

Devices that have been impacted by this issue will be repaired free of charge by Apple or an Apple Authorized Service Provider.

The program covers eligible Apple Watch Series 6 models for two years after the first retail sale of the unit.

Top Rated Comments

Apple fan from Korea Avatar
26 months ago

Do repairs in this case involve fixing the watch hardware itself, or exchange for one that is ‘new’?

Just curious how this goes with newer watches. Mine fortunately still runs as well as when I got it on launch.
Apple rarely fixes the watch itself. When my watch had a defect they replaced it with a new unit
Score: 7 Votes (Like | Disagree)
stiligFox Avatar
26 months ago

HIJACK: What percentage of the iWatch experience can I get with a MBP but no iPhone?
0% honestly. An iPhone is still a requirement to even use an Apple Watch.
Score: 4 Votes (Like | Disagree)
ouimetnick Avatar
26 months ago
But no repair program for all the failed original HomePods...?
Score: 4 Votes (Like | Disagree)
rlhamil Avatar
26 months ago

But no repair program for all the failed original HomePods...?
I had one under AppleCare+ that bricked itself. I could live without that particular one in a pinch (I have others and a couple of Echo Dots) but wanted it fixed before the AppleCare+ expired. No problem; made an appointment, took it in, they confirmed that it wouldn't reset. Got the message to pick up the replacement a couple of days later. No problem removing the old and adding the new although it promptly updated itself, which took a long time. I think I then turned OFF auto updates - I have 3 big ones and 2 Minis, and given bricking possibility, I prefer to do one at a time a few days after other people have been the guinea pigs.
Score: 4 Votes (Like | Disagree)
Craptastic Avatar
26 months ago
Remember your watches can’t be damaged, and they aren’t repaired at all. Watches aren’t replaced in store, either. Watches are mailed out to an offsite repair facility and replaced.

Your watch needs to exhibit the issue in the quality program for this to work.
Score: 3 Votes (Like | Disagree)
twocents Avatar
26 months ago
Do repairs in this case involve fixing the watch hardware itself, or exchange for one that is ‘new’?

Just curious how this goes with newer watches. Mine fortunately still runs as well as when I got it on launch.
Score: 3 Votes (Like | Disagree)

Popular Stories

iPhone 15 Pro FineWoven

Apple Reportedly Stops Production of FineWoven Accessories

Sunday April 21, 2024 6:03 am PDT by
Apple has stopped production of FineWoven accessories, according to the Apple leaker and prototype collector known as "Kosutami." In a post on X (formerly Twitter), Kosutami explained that Apple has stopped production of FineWoven accessories due to its poor durability. The company may move to another non-leather material for its premium accessories in the future. Kosutami has revealed...
Provenance Emulator

PlayStation and SEGA Emulator for iPhone and Apple TV Coming to App Store [Updated]

Friday April 19, 2024 8:29 am PDT by
The lead developer of the multi-emulator app Provenance has told iMore that his team is working towards releasing the app on the App Store, but he did not provide a timeframe. Provenance is a frontend for many existing emulators, and it would allow iPhone and Apple TV users to emulate games released for a wide variety of classic game consoles, including the original PlayStation, GameCube, Wii,...
iOS 17 All New Features Thumb

iOS 17.5 Will Add These New Features to Your iPhone

Sunday April 21, 2024 3:00 am PDT by
The upcoming iOS 17.5 update for the iPhone includes only a few new user-facing features, but hidden code changes reveal some additional possibilities. Below, we have recapped everything new in the iOS 17.5 and iPadOS 17.5 beta so far. Web Distribution Starting with the second beta of iOS 17.5, eligible developers are able to distribute their iOS apps to iPhone users located in the EU...
apple vision pro orange

Apple Vision Pro Customer Interest Dying Down at Some Retail Stores

Monday April 22, 2024 2:12 am PDT by
Apple Vision Pro, Apple's $3,500 spatial computing device, appears to be following a pattern familiar to the AR/VR headset industry – initial enthusiasm giving way to a significant dip in sustained interest and usage. Since its debut in the U.S. in February 2024, excitement for the Apple Vision Pro has noticeably cooled, according to Bloomberg's Mark Gurman. Writing in his latest Power On...
top stories 20apr2024

Top Stories: Nintendo Emulators on App Store, Two New iOS 17 Features, and More

Saturday April 20, 2024 6:00 am PDT by
It was a big week for retro gaming fans, as iPhone users are starting to reap the rewards of Apple's recent change to allow retro game emulators on the App Store. This week also saw a new iOS 17.5 beta that will support web-based app distribution in the EU, the debut of the first hotels to allow for direct AirPlay streaming to room TVs, a fresh rumor about the impending iPad Air update, and...