T-Mobile Will Pay Off Your Current Phone Up to $1,000 If You Switch

T-Mobile today announced that, starting October 22, it will pay off a qualifying customer's remaining eligible smartphone payments up to $1,000 via virtual prepaid MasterCard when they switch to the carrier in the United States.

iphone se black
The limited time offer is designed to allow customers to switch from their current carrier to T-Mobile and continue using their existing smartphone without cost. T-Mobile has more details available on its website, including instructions for customers looking to switch from Verizon, AT&T, U.S. Cellular, and select other carriers.

The steps on T-Mobile's website include verifying your smartphone is an eligible device, submitting screenshot proof of your current device payment plan balance, ordering a T-Mobile SIM card and choosing a plan, and submitting a rebate claim. The prepaid MasterCard can then be used to pay off the remaining device balance at your previous carrier.

Fine print indicates that a credit check and an eligible T-Mobile plan is required. The smartphone must be unlocked before being ported in to T-Mobile.

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Top Rated Comments

noone Avatar
48 months ago
And they'll give you free identity theft protection when they get hacked! Again.
Score: 9 Votes (Like | Disagree)
roncron Avatar
48 months ago
Doesn’t help people who bought their phones outright. I guess T-Mobile just wants customers who like financing things.
Score: 8 Votes (Like | Disagree)
H2SO4 Avatar
48 months ago

Doesn’t help people who bought their phones outright. I guess T-Mobile just wants customers who like financing things.
So they offer up to $1000 and there is still something to moan about?
Score: 5 Votes (Like | Disagree)
gomichaelgo Avatar
48 months ago

If you bought your phone outright, you have no outstanding balance for them to pay, so I don't get your complaint. The point is they are trying to remove a potential barrier from people switching ("I'd like to switch, but then I'd have to pay off my phone balance, and I can't afford to right now").
The point they are making is that if I were to pay $1000 upfront for my phone vs someone who chose to pay over time gets rewarded by having the remaining phone paid for by T-Mobile. By not putting myself in debt, or saving up before making purchases I don't get the same reward. This is the complaint.
Score: 4 Votes (Like | Disagree)
VolceOntra Avatar
48 months ago
Been with TMO for almost a decade now, it's been great in MD, CA, GA, SC, and MO. The worst was in parts of CA along the coast though.
Score: 4 Votes (Like | Disagree)
WestonHarvey1 Avatar
48 months ago

So, if you pay for your phone in full when you purchase it you are not rewarded.
Beware of a deal like this. It almost certainly means they're trying to switch you over from a vastly superior network and experience.
Score: 3 Votes (Like | Disagree)