PSA: App Store Bug Hiding App Update Buttons for Some Users

Yep. I’m missing Update and Open buttons on my apps.

I don’t think I’ve ever used the individual update link anyway. I’m sure some do, and have a reason to, but I always just tap “Update All” every time.

It's back to normal.

Not for me, one of the apps that I updated using the "update all" option still doesn't have the "open" button

Folks, no need to worry, for the Apple Senior Advisor I spoke to assured me this is not an issue. The Senior Advisor officially confirmed to me that they talk to millions of customers a minute and if this was an issue, they would know about it before any customers noticed it. To troubleshoot this issue, the current instructions from Apple are to Reset All App Store settings. If you don’t see that option on your device, you’ll need to perform an AppStoreOS Restore. To do that, you’ll connect your phone to your computer and initiate the AppStoreOS recovery process that will appear in Finder. Note, this is NOT an iOS restore - this is only a restore of the AppStoreOS and no information will be removed from your phone. If the AppStoreOS recovery does not appear in Finder, Apple’s Official Position on the Matter is to keep your devices up to date with the latest version of AppStoreOS. No further troubleshooting will be provided.

Literally none of this is true, but thanks for the chuckles. They don't have anywhere near the capacity to talk to "millions of customers a minute" and VERY RARELY do they know of issues before customers notice it.

Yes, I know it’s not true with respect to the specific steps. But this is the typical “script” Apple Support follows for new issues - deny because “this is the first I’ve heard and Apple would know,” suggest some ridiculous troubleshooting that is either overkill or pointless, and then tell you to keep your software up to date.

You had one job.....

This also speaks to the point of rolling out a new OS every year that assures 4-5 major revisions in the betweentimes. All of which are huge write lumps that bit by bit kill sectors of the devices HDD.