If you run into trouble with your AirPods Max and need to get a replacement pair under warranty, it looks like the new set will be delivered without a refreshed set of ear cushions.
A 9to5Mac reader sent in a pair of AirPods Max for repair due to an issue with the Digital Crown, and the replacement set that he received back did not include ear cushions.
Apple instead expects users to keep the ear cushions from the damaged set of AirPods Max to use them with the replacement pair, unless of course the ear cushions themselves have also experienced damage. Given the modular design of the AirPods Max, it is possible for Apple to ship just the headphones or just the ear cushions for replacement purposes.
Apple's instructions for mailing in the AirPods Max include a diagram that instructs users to remove the ear cushions before shipping the AirPods Max in a repair box.
Image via 9to5Mac
With replacement AirPods Pro models, Apple does provide new ear tips, but ear tips for the AirPods Pro are priced at $8 rather than $69 like the AirPods Max ear cushions, so it's no surprise these are delivered separately.
At the current time, Apple is not selling ear cushions on a standalone basis, but they will presumably be available when stock improves. AirPods Max purchases from Apple continue to have March delivery dates at the current time.
Saturday April 11, 2026 9:14 am PDT by Joe Rossignol
Last year, Apple launched CarPlay Ultra, the long-awaited next-generation version of its CarPlay software system for vehicles. Nearly a year later, CarPlay Ultra is still limited to Aston Martin's latest luxury vehicles, but that should change fairly soon.
In May 2025, Apple said many other vehicle brands planned to offer CarPlay Ultra, including Hyundai, Kia, and Genesis.
CarPlay Ultra...
As we wait for WWDC to kick off next Monday, Apple today announced the winners of its annual Apple Design Awards, recognizing apps and games for their innovation, ingenuity, and technical achievement.
The 2025 Apple Design Award winners are listed below, with one app and one game selected per category:
Delight and Fun - CapWords (App) and Balatro (Game)
Innovation - Play (App) and PBJ -...
Saturday April 11, 2026 9:07 am PDT by Joe Rossignol
While the AirPods Max 2 received more attention, Apple also released a second pair of headphones last month: Nike Powerbeats Pro 2.
Nike Powerbeats Pro 2 are the same as the regular Powerbeats Pro 2, except they have a two-tone design consisting of black and Nike's signature Volt neon green-yellow color. The headphones were released on March 20 in the U.S., Canada, Australia, the U.K., and a ...
Wednesday March 18, 2026 12:40 pm PDT by Joe Rossignol
While the AirPods Max were just updated with an H2 chip, the over-ear headphones could receive another update next year, if a previous rumor is still accurate.
In May 2025, Apple supply chain analyst Ming-Chi Kuo said that he expected lighter-weight AirPods Max to enter mass production in 2027. However, following the AirPods Max 2 announcement this week, it is unclear if Apple's plans have...
Tuesday March 24, 2026 11:41 am PDT by Joe Rossignol
AirPods Max 2 will be available for pre-order on Apple.com and in the Apple Store app starting this Wednesday, March 25 in the U.S. and more than 30 other countries and territories. Apple said the headphones will launch in early April, but it has yet to provide a specific release date. In the U.S., AirPods Max remain priced at $549.
Subscribe to the MacRumors YouTube channel for more videos. ...
Apple today unveiled AirPods Max 2, with key upgrades including the H2 chip, increased active noise cancellation, improved sound quality, and features such as Adaptive Audio, Conversation Awareness, Voice Isolation, and Live Translation.
The new AirPods Max have the same overall design as the previous generation, with most of the new features coming from the upgrade to the H2 chip:- Adaptive ...
Over $500 and no warrantied replacement ear cushions...?!?!?
Just buy the Sony headphones. Cheap feel, better sound.
If there is a problem with the ear cushions, Apple will replace them. When the problem doesn't involve the ear cushions, there is no need to replace them.
News: Apple only replaces the broken part under warranty if possible...
If your watch band fails they only replace the band. If the watch fails, only the watch. Replacement phones do not come with headphones, chargers or cables even if the original did.
We got a toy from FatBrainToys that was missing 2 parts (wrong items inside). They sent only those parts, not a whole new toy. We got a kids playhouse that was missing a small part. They sent us the part, not playhouse.
