Microsoft Stores Are Permanently Closing

Microsoft today announced that it is permanently closing its physical stores worldwide. The company's retail employees will continue to serve customers through Microsoft's corporate offices and remotely, providing sales, training, and support.

microsoft store
Microsoft will continue to operate its online storefront, and it also has plans for reimagined "Experience Centers" for customers in New York City, London, Sydney, and at its headquarters in Redmond, Washington.

"Our sales have grown online as our product portfolio has evolved to largely digital offerings, and our talented team has proven success serving customers beyond any physical location," said Microsoft Corporate Vice President David Porter. "We are grateful to our Microsoft Store customers and we look forward to continuing to serve them online and with our retail sales team at Microsoft corporate locations."

Microsoft opened its first store in Scottsdale, Arizona in October 2009, eight years after Apple's first stores opened in Glendale, California and the Washington, D.C. area.

Top Rated Comments

edk99 Avatar
21 months ago
I did not even know Microsoft had stores.
Score: 69 Votes (Like | Disagree)
Blu-ray1972 Avatar
21 months ago
Not surprising as every time I've walked by a Microsoft Store or been in one there's hardly anyone there. Conversely the Apple Store is usually packed with people.
Score: 50 Votes (Like | Disagree)
-DMN- Avatar
21 months ago
Take it to the Microsoft store
-no one ever
Score: 49 Votes (Like | Disagree)
toph2toast Avatar
21 months ago

Good. I hope every other physical retailer follows suit and as a society we transition to online/delivery for every need.
I don't. There are plenty of products I'd like to see side-by-side, test out for myself, etc. before buying.
Score: 41 Votes (Like | Disagree)
debstars Avatar
21 months ago
Such an Apple Store rip-off, just look at the windows and the large, lit displays inside.
Score: 29 Votes (Like | Disagree)
ToeCough Avatar
21 months ago
The store in my area was directly across the apple store in a mall. The Apple store was always packed and the Microsoft store was literally empty. Zero customers. Just a bunch of bored looking employees.
I always thought they should have turned it into an Xbox Cafe.
Score: 19 Votes (Like | Disagree)

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