Some iPhone XS and XS Max Deliveries May Be Delayed Until Monday in the United States [Updated]

It appears UPS may be having iPhone XS and XS Max shipping issues in the United States as several MacRumors readers are reporting that their UPS tracking information was recently updated with a Monday delivery date instead of a Friday delivery date.

Affected customers seem to have tracking information that indicates their iPhone orders are located in or have just departed Anchorage, Alaska. Those who have had their shipping dates change seem to have ordered 256GB and 512GB iPhone XS or iPhone XS Max models.

upstrackinginformation
These customers were expecting to get their iPhone deliveries on Friday, September 21, aka launch day before receiving the updated September 24 delivery date from UPS.

It's possible that the delay listed on the UPS tracking site is in error and that the iPhones will still be delivered on Friday, but some customers may be waiting until Monday to receive their new devices. One Twitter user told us that he spoke to a UPS representative who said that it's a computer error and the iPhones are still on track for Friday delivery.


The first customers in Australia, New Zealand, and across Asia who ordered one of the new devices have already started receiving shipments. Deliveries are set to start in a few hours in Europe before expanding to the United States.

Update: Many customers have now been told by UPS that the 9/24 delivery date listed is in error and that iPhones are still on track to be delivered by 9/21, so there is a chance that delayed iPhones will indeed be delivered to customers on launch day.

Update 2: Some users who saw their iPhone delivery dates change to 9/24 have had the dates re-updated to 9/21 once again.

Related Forum: iPhone

Top Rated Comments

derek916 Avatar
66 months ago
APPLE ACTUALLY EXPECTS ME TO USE THIS OLD iPhone X FOR 3 MORE DAYS ...
Score: 20 Votes (Like | Disagree)
alent1234 Avatar
66 months ago
Ordered two Xs phones, one for me and one for the wife. Mine is supposed to be here tomorrow, but hers has slipped to Monday - UPS is one screwed up company!
I don't think you've been married long enough. Your phone is coming Monday and her's will be here tomorrow
Score: 17 Votes (Like | Disagree)
JPack Avatar
66 months ago
Looks like $999 or $1,099 doesn't leave Apple with enough profit to book enough UPS flights.

No pay, no flights.



Attachment Image
Score: 13 Votes (Like | Disagree)
KrazyBear15 Avatar
66 months ago
I'm in the same boat. Hope it's just a malfunction and we all get our phones tomorrow!!
Score: 9 Votes (Like | Disagree)
EngenZerO Avatar
66 months ago
So after a nice talk with UPS. She passed me this info! She told me to completely disregard the tracking on the website. They are having technical issues with Apple and Tracking. She told me my package left Kentucky at 3:10pm today and was on a plane to Denver. It will be delivered tomorrow. All this delayed shipment stuff floating around is a glitch. So hold on to hope my fellow macrumors members!

Edit mine shows stuck in China hence me calling
Score: 8 Votes (Like | Disagree)
OTACORB Avatar
66 months ago
OMG folks.... Chill! Chances are everyone will get their phones tomorrow and if for some ugly reason they don't come tomorrow and you get it Monday... You'll survive! But I better get my phone tomorrow. LOL
Score: 8 Votes (Like | Disagree)

Popular Stories

iPhone 16 Mock Header With Dynamic Island

Skipping the iPhone 15 Pro? Here's What's Rumored for iPhone 16 Pro

Friday September 22, 2023 9:29 am PDT by
Are you skipping the iPhone 15 Pro and waiting another year to upgrade? If so, we already have some iPhone 16 Pro rumors for you. Below, we recap new features rumored for the iPhone 16 Pro models so far:Larger displays: The iPhone 16 Pro and iPhone 16 Pro Max will be equipped with larger 6.3-inch and 6.9-inch displays, respectively, according to Ross Young, CEO of Display Supply Chain...
Apple WWDC23 macOS Sonoma hero

macOS Sonoma Launching This Week With These New Features

Sunday September 24, 2023 12:45 pm PDT by
Apple previously announced that macOS Sonoma will be released this Tuesday, September 26. The free software update includes many new features and changes for the Mac, including the five that we have highlighted below. In addition to these five features, we have shared the full release notes for macOS Sonoma below for a complete overview of everything new. Desktop Widgets macOS Sonoma...
Apple Watch Ultra 2 double tap gesture 230912

watchOS 10.1 to Enable Apple Watch's New 'Double Tap' Gesture

Thursday September 21, 2023 12:52 pm PDT by
The new Double Tap gesture for the Apple Watch Series 9 and the Apple Watch Ultra 2 will be enabled starting with watchOS 10.1, according to Marques Brownlee, host of the popular tech-focused YouTube channel MKBHD. The first beta of watchOS 10.1 will likely be available by next week, and Apple announced that the software update will be released next month. Brownlee shared his impressions...