iPhone XS and iPhone XS Max Orders Now Shipping After Erroneous 'Shipment on Hold' Status

iPhone XS, iPhone XS Max, and Apple Watch Series 4 orders are now shipping to customers around the world, with the first deliveries set to arrive at doorsteps tomorrow, Friday, September 21.

iphone xs max shipped 2
There were concerns earlier today after some customers noticed their iPhone XS or iPhone XS Max order had been updated with a "Shipment on Hold" status, indicating that "there is an issue with your delivery." MacRumors has been informed this was in error. Apple has since corrected order statuses.

These customers who saw a "Shipment on Hold" status are now seeing a "shipped" status indicating "your item is on the way," with initial shipments scheduled to arrive starting this Friday as expected.

shipment on hold
As of writing, it's around 3:00 a.m. in New Zealand, where lucky customers will be among the first to receive their orders in just hours from now. iPhone XS, iPhone XS Max, and Apple Watch Series 4 will also be available to purchase at Apple Stores and select resellers around the world beginning Friday.

Those planning to line up for the chance to buy one of the new devices at an Apple Store tomorrow should arrive early, as queues can get quite long, and supplies are limited. Most locations are set to open two hours early, at 8:00 a.m. local time, so be sure to check Apple's store list for details.

As a reminder, customers can click "Track shipment" to track their specific order via Apple.com, or by entering a tracking number on the UPS website in countries where that courier is handling deliveries.

Related Roundup: Apple Watch 11
Buyer's Guide: Apple Watch (Buy Now)
Related Forum: iPhone

Popular Stories

iOS 26 on Three iPhones

iOS 26's Liquid Glass Design Draws Criticism From Users

Wednesday September 17, 2025 2:56 pm PDT by
It's been two days since iOS 26 was released, and Apple's new Liquid Glass design is even more divisive than expected. Any major design change can create controversy as people get used to the new look, but the MacRumors forums, Reddit, Apple Support Communities, and social media sites seem to feature more criticism than praise as people discuss the update. Complaints There are a long...
iOS 26

iOS 26.1 to iOS 26.4: Here Are 5 New Features to Expect on Your iPhone

Tuesday September 16, 2025 11:17 am PDT by
iOS 26 was finally released on Monday, but the software train never stops, and the first developer beta of iOS 26.1 will likely be released soon. iOS 18.1 was an anomaly, as the first developer beta of that version was released in late July last year, to allow for early testing of Apple Intelligence features. The first betas of iOS 15.1, iOS 16.1, and iOS 17.1 were all released in the second ...
iPhone 17 Pro and Air Feature

Two iPhone 17 Pro and iPhone Air Colors Appear to Scratch More Easily

Friday September 19, 2025 10:02 am PDT by
As reported by Bloomberg today, some of the new iPhone 17 Pro and iPhone Air models on display at Apple Stores today are already scratched and scuffed. French blog Consomac also reported on this topic. The scratches appear to be most prominent on models with darker finishes, including the iPhone 17 Pro and Pro Max in Deep Blue, and the iPhone Air in Space Black. Images Credit: Consoma ...
M6 MacBook Pro Feature 1

Apple's Rumored MacBook Pro Redesign: 6 New Features Anticipated

Wednesday September 17, 2025 4:26 am PDT by
Apple in October 2024 overhauled its 14-inch and 16-inch MacBook Pro models, adding M4, M4 Pro, and M4 Max chips, Thunderbolt 5 ports on higher-end models, display changes, and more. That's quite a lot of updates in one go, but if you think this means a further major refresh for the ‌MacBook Pro‌ is now several years away, think again. Bloomberg's Mark Gurman has said he expects only a small ...
iOS 26 Glass Feature

iOS 26: The Top 100 New Features and Changes

Tuesday September 16, 2025 12:26 pm PDT by
Apple released iOS 26 on September 15, and it's now available for all iPhone users with a compatible device. There are a lot of changes and features to learn about, so if you want a quick, easy-to-read list that outlines what's new, we've got you covered. Design Liquid Glass design that reflects light and refracts what's underneath. It's system wide, with dynamic tab bars and toolbars...
ios 26 liquid glass dark mode

iOS 26 Liquid Glass Design Makes App Icons Look Crooked, Report Users

Wednesday September 17, 2025 4:55 am PDT by
iOS 26's new Liquid Glass interface has been criticized for making some content illegible in certain circumstances, and now the UI design is reportedly causing another unusual visual problem for some users. Liquid Glass adds subtle glowing effects to the corners of app icons, creating a dynamic glass-like appearance with depth and parallax effects. However, as noted by Gizmodo, this design...
iOS 26

iOS 26.0.1 Coming Soon, Likely With iPhone Air and iPhone 17 Pro Fix

Thursday September 18, 2025 9:17 am PDT by
Apple is preparing to release iOS 26.0.1, according to a private account on X with a proven track record of sharing information about future iOS versions. The update will have a build number of 23A350, or similar, the account said. It is likely that iOS 26.0.1 will fix a camera-related bug on the new iPhone Air and iPhone 17 Pro models. In his iPhone Air review, CNN Underscored's Henry T. ...

Top Rated Comments

BootsWalking Avatar
91 months ago
Apple noticed the shipping notice mistake when hundreds of Apple Watches started reporting irregular heartbeats in their owners. o_O
Score: 25 Votes (Like | Disagree)
now i see it Avatar
91 months ago
September 21st is the new December 25th and Santa wears brown shorts (at least in the USA)
Score: 9 Votes (Like | Disagree)
Exile714 Avatar
91 months ago
Anyone getting excited for a year from now when we're all impatiently watching the tracking status of our new phones on these phones we're about to get?
Score: 7 Votes (Like | Disagree)
dylanchups Avatar
91 months ago
Oh interesting... if you paste your tracking numbers into Notes you can use Quick Look to check out the status!



Attachment Image
Score: 3 Votes (Like | Disagree)
Flood123 Avatar
91 months ago
For those who buy several iPhones and Watches - why do you do this? Do you plan on keeping some of them unboxed just to collect them?
Possibly there is more than one person in their household that would necessitate a device upgrade/or new device? I bought 2 phones. One for my wife and one for myself.
Score: 3 Votes (Like | Disagree)
AppliedVisual Avatar
91 months ago
LOL... This is ‘news’? Funny they mention this, but don’t mention that a good number of Xs orders originally slated for September 28 thru October 5 delivery are shipping early.
Score: 3 Votes (Like | Disagree)