Microsoft last month announced plans to shut down Skype 7, aka Skype Classic, on PCs and Macs in September, with the company encouraging customers to instead upgrade to the latest version of Skype, Skype 8.

Skype 8, first introduced last year, features a total design overhaul that has not been popular with some customers, which led some Skype users to be unhappy with Microsoft's announcement.

skypeupdate80
As of today, as pointed out by Windows blog Thurrott, Microsoft has changed its mind following user feedback. In a forum post, the Skype team says that support for Skype 7 will not end in September, with the end of life date extended to an unknown time.

UPDATE: Based on customer feedback, we are extending support for Skype 7 (Skype classic) for some time. Our customers can continue to use Skype classic until then.

It is not clear how long "some time" will be, but customers who prefer the design of Skype 7 can continue using that version of Skype instead of upgrading to Skype 8.

The Skype team also said that it is listening to customer comments and plans to introduce features customers have requested into Skype 8. Classic Skype for Mac can be downloaded directly from Microsoft, as can Skype 8.

Top Rated Comments

farewelwilliams Avatar
45 months ago
any UI changes -> major customer backlash. customers just don't want to change.
...
except for dark mode.
Score: 9 Votes (Like | Disagree)
DaveTheRave Avatar
45 months ago
Give us end-to-end encryption. No more government loopholes.
Score: 9 Votes (Like | Disagree)
pat500000 Avatar
45 months ago
Just use the same design of 7 and enhance more stuff.
Score: 6 Votes (Like | Disagree)
ThisBougieLife Avatar
45 months ago
The Windows store version of Skype actually was a step down. Things (graphics, emoticons) appeared blurred that were fine in the previous version. I’m not someone who opposes all change, but I oppose it if it’s a step down.
Score: 6 Votes (Like | Disagree)
Danoc Avatar
45 months ago
-
Score: 5 Votes (Like | Disagree)
Appleaker Avatar
45 months ago
90% of the people that wanted the experience of Skype 8 had left the platform, while the update made their current users leave the platform. It’s baffling how a company can be so disconnected from their users.

But it’s not unique for such a disconnect with big backlash causing them to start listening. That’s exactly what Apple have experienced with Macs.
Score: 5 Votes (Like | Disagree)

Popular Stories

airpodsinear 1

AirPods Save Woman's Life With Feature Everyone Should Know

Friday January 21, 2022 2:13 am PST by
Apple's AirPods have been credited with saving a woman's life after a potentially fatal fall, People reports. When a 60-year-old florist in New Jersey tripped and hit her head in her studio, she lost consciousness and awoke heavily bleeding. With nobody around to call for help, she realized she had her AirPods in, and used a "Hey Siri" command to call 911. An operator was able to stay on the ...
Upcoming Products 2022 Feature

Gurman: Apple Preparing 'Widest Array of New Hardware Products in Its History' for Fall

Sunday January 23, 2022 10:32 am PST by
Apple is working on a number of new products that are set to launch this fall, and Bloomberg's Mark Gurman says that it will be "the widest array" of new devices that Apple has introduced in its history. In his latest "Power On" newsletter, Gurman explains that Apple is working on four new flagship iPhones (iPhone 14, iPhone 14 Max, iPhone 14 Pro, and iPhone 14 Pro Max), an updated low-end Ma...
Questionable Design Decisions

Apple's Most Questionable Design Decisions in Recent Memory

Sunday January 23, 2022 2:59 am PST by
Apple has always emphasized the depth of thought that goes into the design of its products. In the foreword to Designed by Apple in California, a photo book released by the company in 2016, Jony Ive explains how Apple strives "to define objects that appear effortless" and "so simple, coherent and inevitable that there could be no rational alternative." But every once in a while even Apple...
top stories 2022jan22

Top Stories: Spring Apple Event Rumors, Apple Opposes Sideloading, and More

Saturday January 22, 2022 6:00 am PST by
As we roll into the latter half of January, we're starting to hear more about a potential spring Apple event, which is likely to take place in March or April. There are a number of potential announcements on deck, so an event would be a good opportunity for Apple to get them all out there. We've also been going back and forth on some iPhone 14 rumors, and we've taken a look at a number of...
att gigabit internet

AT&T Bringing $180/Month 5-Gigabit Internet to 70 Cities

Monday January 24, 2022 9:20 am PST by
AT&T today announced the launch of upgraded AT&T Fiber plans, which support speeds of up to 5 Gigabits for some customers. There are two separate plans, one "2 GIG" plan and one "5 GIG" plan, available to new and existing AT&T Fiber subscribers. According to AT&T, the new plans are available to nearly 5.2 million customers across 70 metro areas including Los Angeles, Atlanta, Chicago, San...
macbook pro 14 16 2021

Three Months After Launch, Apple Still Struggling to Meet Demand for Redesigned 14-Inch and 16-Inch MacBook Pro

Monday January 24, 2022 7:12 am PST by
Three months after their launch, the 14-inch and 16-inch MacBook Pros continue to experience high demand and seemingly short supply, with shipping dates for both models stretching into multiple weeks in several of Apple's key markets. In the United States, the baseline 14-inch MacBook Pro with the M1 Pro chip is estimated to ship in three to four weeks, promising an arrival by at least...
peloton tv workout cardio

Apple Floated as Potential Buyer of Peloton

Friday January 21, 2022 6:11 am PST by
Following months of bleak news about Peloton's "precarious state," including the revelation that it has halted production of its bikes and treadmills, Apple is being floated as a potential buyer of Peloton's troubled fitness business. Yesterday, CNBC reported that Peloton will temporarily stop production of its connected fitness products due to a "significant reduction" in consumer demand, a ...
Spring 2022 Apple Products Feature

New iPad Air, Macs, and iPhone SE With 5G Likely to Be Announced at Apple Event This Spring

Thursday January 20, 2022 8:32 am PST by
Earlier this week, Bloomberg's Mark Gurman tweeted that Apple "will be holding a spring event" to announce a new iPhone SE and other hardware. In a recent edition of his newsletter, Gurman said the event is likely to occur in March or April. Gurman did not elaborate on what "other hardware" will be announced at Apple's purported spring event, but rumors suggest at least four products are...