Microsoft Plans to Keep Skype Classic Available 'for Some Time' Following User Backlash - MacRumors
Skip to Content

Microsoft Plans to Keep Skype Classic Available 'for Some Time' Following User Backlash

by

Microsoft last month announced plans to shut down Skype 7, aka Skype Classic, on PCs and Macs in September, with the company encouraging customers to instead upgrade to the latest version of Skype, Skype 8.

Skype 8, first introduced last year, features a total design overhaul that has not been popular with some customers, which led some Skype users to be unhappy with Microsoft's announcement.

skypeupdate80
As of today, as pointed out by Windows blog Thurrott, Microsoft has changed its mind following user feedback. In a forum post, the Skype team says that support for Skype 7 will not end in September, with the end of life date extended to an unknown time.

UPDATE: Based on customer feedback, we are extending support for Skype 7 (Skype classic) for some time. Our customers can continue to use Skype classic until then.

It is not clear how long "some time" will be, but customers who prefer the design of Skype 7 can continue using that version of Skype instead of upgrading to Skype 8.

The Skype team also said that it is listening to customer comments and plans to introduce features customers have requested into Skype 8. Classic Skype for Mac can be downloaded directly from Microsoft, as can Skype 8.

Top Rated Comments

108 months ago
Give us end-to-end encryption. No more government loopholes.
Score: 9 Votes (Like | Disagree)
108 months ago
any UI changes -> major customer backlash. customers just don't want to change.
...
except for dark mode.
Score: 9 Votes (Like | Disagree)
ThisBougieLife Avatar
108 months ago
The Windows store version of Skype actually was a step down. Things (graphics, emoticons) appeared blurred that were fine in the previous version. I’m not someone who opposes all change, but I oppose it if it’s a step down.
Score: 6 Votes (Like | Disagree)
pat500000 Avatar
108 months ago
Just use the same design of 7 and enhance more stuff.
Score: 6 Votes (Like | Disagree)
108 months ago
-
Score: 5 Votes (Like | Disagree)
108 months ago
90% of the people that wanted the experience of Skype 8 had left the platform, while the update made their current users leave the platform. It’s baffling how a company can be so disconnected from their users.

But it’s not unique for such a disconnect with big backlash causing them to start listening. That’s exactly what Apple have experienced with Macs.
Score: 5 Votes (Like | Disagree)

Popular Stories

surface laptop ultra

Microsoft Launches $2,599 Surface Laptop Ultra to Take on MacBook Pro

Wednesday October 7, 2026 5:45 pm PDT by
Microsoft today announced launch timing and pricing for the Surface Laptop Ultra that it unveiled earlier this year. The 15-inch Surface Laptop Ultra is priced starting at $2,599, undercutting Apple's $2,999 16-inch MacBook Pro, and it targets the same creator and developer market. Microsoft says it is built for "demanding creative, software development, AI, engineering, and 3D workloads." ...
Black Apple Event Logo

Russia Places Apple on State Surveillance Registry

Friday October 30, 2026 7:58 am PDT by
Apple faces Russian data retention and disclosure requirements after being added to the country's state surveillance registry, Bloomberg reports. Russia's communications regulator, Roskomnadzor, listed Apple and Microsoft on October 2 as "organizers of information dissemination," a classification that carries obligations to preserve communications and make data available to Russian security...
Apple iPhone Duo optimized apps Zoom Feature

Zoom and These Microsoft Apps Now Optimized for iPhone Duo

Monday November 2, 2026 6:14 am PST by
Over the weekend, the video calling app Zoom was updated with iPhone Duo optimization. On the device's large inner display, users can now see shared content such as the host's desktop and other participants on a call at the same time. In addition, four Microsoft apps were updated with iPhone Duo optimization today: Word, PowerPoint, Excel, and OneNote. Microsoft Outlook was already optimized ...
Latest Stories
Apple Requiring Developers to Disclose Location Sharing and Dating Features in Apps
Apple Requiring Developers to Disclose Location Sharing and Dating Features in Apps
7 hours ago
Apple's Q4 2026 Earnings Call Takeaways
Apple's Q4 2026 Earnings Call Takeaways
7 hours ago
Apple Dodges Question on More Price Hikes as Memory Costs Climb
Apple Dodges Question on More Price Hikes as Memory Costs Climb
8 hours ago
Apple CEO Ternus Says iPhone Duo Shortages Have No End Date in Sight
Apple CEO Ternus Says iPhone Duo Shortages Have No End Date in Sight
9 hours ago
Apple Reports 4Q 2026 Results: $30.7B Profit on $114.5B Revenue
Apple Reports 4Q 2026 Results: $30.7B Profit on $114.5B Revenue
10 hours ago
Early Black Friday Brings Steep Price Drops on Apple's Latest iPhone Cases
Early Black Friday Brings Steep Price Drops on Apple's Latest iPhone Cases
13 hours ago
John Ternus Hosting His First Earnings Call as Apple CEO Today
John Ternus Hosting His First Earnings Call as Apple CEO Today
14 hours ago
Here's What Spotify Looks Like on Apple's HomeView
Here's What Spotify Looks Like on Apple's HomeView
15 hours ago
iOS 27.2.1 Coming Soon, iOS 27.3 Beta Likely Available Tomorrow
iOS 27.2.1 Coming Soon, iOS 27.3 Beta Likely Available Tomorrow
15 hours ago
Mark Gurman: Apple Initially Aimed to Release iPhone Duo in November
Mark Gurman: Apple Initially Aimed to Release iPhone Duo in November
16 hours ago
Best Early Black Friday Deals on Apple Products Available Now
Best Early Black Friday Deals on Apple Products Available Now
16 hours ago
Apple Isn't Done With 2026: Here's What's Still Coming
Apple Isn't Done With 2026: Here's What's Still Coming
16 hours ago
Apple 'HomeView Ultra' With 9-Inch 360º Screen Detailed in New Report
Apple 'HomeView Ultra' With 9-Inch 360º Screen Detailed in New Report
16 hours ago
Apple TV 4K Pre-Order Discount Returns at Amazon
Apple TV 4K Pre-Order Discount Returns at Amazon
17 hours ago
Zoom and These Microsoft Apps Now Optimized for iPhone Duo
Zoom and These Microsoft Apps Now Optimized for iPhone Duo
17 hours ago
Canva Brings Free All-in-One Affinity App to iPad
Canva Brings Free All-in-One Affinity App to iPad
18 hours ago
iPhone Duo: Latest Buyer Wait Times
iPhone Duo: Latest Buyer Wait Times
19 hours ago
iPhone Duo Owners Can't Change Display Zoom After Setup
iPhone Duo Owners Can't Change Display Zoom After Setup
15 hours ago
Apple HomeView Could Double as a Security Camera
Apple HomeView Could Double as a Security Camera
22 hours ago
Apple Launching Five New Products This Friday
Apple Launching Five New Products This Friday
22 hours ago
Nearly Every M5 MacBook Air Now $200 Off on Amazon
Nearly Every M5 MacBook Air Now $200 Off on Amazon
2 days ago
Apple's HomeView Ships With Six-Month-Old Software
Apple's HomeView Ships With Six-Month-Old Software
2 days ago
Three New iPads Rumored to Launch in First Half of 2027
Three New iPads Rumored to Launch in First Half of 2027
2 days ago
Apple Offers Steps to Fix Daylight Saving Time Bug on Apple Watch
Apple Offers Steps to Fix Daylight Saving Time Bug on Apple Watch
2 days ago
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
3 days ago
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
3 days ago
Here's a New Tour of Apple's HomeView Software
Here's a New Tour of Apple's HomeView Software
3 days ago
Apple Reveals New iPad Mini's Battery Capacity
Apple Reveals New iPad Mini's Battery Capacity
3 days ago
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
3 days ago
'Pluribus' Season 2 Reportedly Starts Production Today
'Pluribus' Season 2 Reportedly Starts Production Today
3 days ago