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Apple Offers Free Repairs of Products Damaged in Japan Floods

Friday July 27, 2018 6:51 AM PDT by Joe Rossignol

Apple has announced that it will repair any Mac, iPhone, Apple Watch, iPad, iPod, or Thunderbolt Display directly damaged by heavy rains in Japan in July, free of charge, so long as the product is actually repairable.

Affected customers can contact Apple by dialing 0120-27753-5 to arrange for pick up of any eligible products through the end of September, according to a notice on Apple's website spotted by Japanese blog Mac Otakara.

Apple will service the damaged products free of charge and then return them to customers, although there may be delays, as delivery services by courier companies are suspended in some areas due to damage from the floodwaters.

Record rainfall in southwestern Japan in July resulted in widespread flooding, landslides, burst riverbanks, and collapsed buildings across the region.

Tag: Japan

Top Rated Comments

GBrooks

98 months ago

There were multiple really bad hurricanes last year in Apple's home country, one of which put a whole city under water and the other pretty much destroyed Puerto Rico.

And yet Japan gets free repairs.

Apple collectively raised $13,000,000 ('https://www.apple.com/newsroom/2017/09/apple-community-responds-to-natural-disasters/') to aid the relief efforts in Puerto Rico last year.

Score: 34 Votes (Like | Disagree)

robbietop

98 months ago

There were multiple really bad hurricanes last year in Apple's home country, one of which put a whole city under water and the other pretty much destroyed Puerto Rico.

And yet Japan gets free repairs.

Score: 23 Votes (Like | Disagree)

haruhiko

98 months ago

There were multiple really bad hurricanes last year in Apple's home country, one of which put a whole city under water and the other pretty much destroyed Puerto Rico.

And yet Japan gets free repairs.

You don't actually want everyone to get free repair. You just don't want the Japanese to get the free repair.

Score: 21 Votes (Like | Disagree)

keysofanxiety

98 months ago

There were multiple really bad hurricanes last year in Apple's home country, one of which put a whole city under water and the other pretty much destroyed Puerto Rico.

And yet Japan gets free repairs.

By that logic, nobody should do anything at all.

Oh, you donated to a charity which helps starving children in Africa? Well what about the charity for animal abuse, or child trafficking, or saving the rainforest? Monster! Don't you care about any of those other things?

Score: 20 Votes (Like | Disagree)

Guidonculous

98 months ago

Dunno if this is common, but super cool regardless.

Score: 15 Votes (Like | Disagree)

chromite

98 months ago

There were multiple really bad hurricanes last year in Apple's home country, one of which put a whole city under water and the other pretty much destroyed Puerto Rico.

And yet Japan gets free repairs.

Ah, the smell of subtle racism in the morning.

Score: 14 Votes (Like | Disagree)

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