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App Store Experiencing Issues With Customers Unable to Update and Download Content

Tuesday March 27, 2018 1:52 PM PDT by Juli Clover

The App Store appears to be experiencing issues at this time, with many customers unable to access the store to make purchases and install updates to apps. It appears the iTunes Store is also affected.

Affected customers are getting a popup message that reads: "The iTunes Store is unable to process purchases at this time. Please try again later."

The App Store issues have been ongoing for approximately a half hour now, but no outage is listed on Apple's System Status page.

We'll update this post when the issue is resolved. Problems like this are often fixed quickly, so apps shouldn't be unavailable for too long.

Update: Apple's System Status page now displays issues with the App Store, Apple TV, iTunes U, iTunes Store, Volume Purchase Program, and Mac App Store.

Top Rated Comments

SVTmaniac

103 months ago

Super annoying. Keeps popping up over and over.

Score: 9 Votes (Like | Disagree)

Chazzle

103 months ago

Not just iOS, macOS too.

Score: 6 Votes (Like | Disagree)

jroman

103 months ago

Been getting this error for a couple of hours and it is really getting annoying. Not even trying to purchase anything or update. Just using my phone and still getting the pop-up.

Score: 5 Votes (Like | Disagree)

jecowa

103 months ago

I'm not even trying to purchase anything. The message keeps popping up in Safari on iOS.

Score: 4 Votes (Like | Disagree)

GCHASE1995

103 months ago

Was first reported around 2:19 PM EDT (U.S.) by @ReportOutage on Twitter.
Reddit thread: https://www.reddit.com/r/apple/comments/87lafa/issue_with_appstore/

That's my thread :D

Score: 4 Votes (Like | Disagree)

keysofanxiety

103 months ago

I was getting this message on the Facebook app for some reason. Got a little paranoid that Zuck went succ with my bank balance but pleased to hear it's not just me.

Score: 4 Votes (Like | Disagree)

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