AT&T Debuts 'Call Protect' Service to Protect Against Robocalls

Tuesday December 20, 2016 8:28 PM PST by Husain Sumra

AT&T today announced Call Protect, a complimentary service aimed at protecting its users from automated phone calls, also referred to as robocalls. The service debuts five months after the U.S. Federal Communications asked wireless companies to offer free robocall blocking services.

callprotect
The service offers two solutions to stop robocalls. It can automatically block numbers suspected of fraud at the network level, preventing them from reaching your phone entirely, or it can deliver the call from a suspected number with a fraud warning on the display. The latter feature requires the user to be in an area with HD Voice support.

AT&T customers can activate the feature via their MyAT&T account or by downloading the AT&T Call Protect app. The app allows users to look at call details, receive spam warnings, block specific numbers and turn on and off Automatic Fraud Blocking.

The service requires an iOS or Android smartphone eligible for HD Voice. AT&T also warns that automatic blocking may block wanted phone calls, which means users would potentially have to manually whitelist certain numbers to make sure they aren't blocked.

In August, it was reported that Apple was one of over 30 companies that joined the "Robocall Strike Force," a join effort aimed at stopping robocalls. At the time, the FCC said that most of the complaints it receives are regarding robocalls. The U.S. has other measures in place to prevent robocalls, including companies having to ask permission before calling and allowing people to add their number to the FTC's Do Not Call list.

AT&T Call Protect is available on the App Store for free [Direct Link]

Tag: AT&T

Top Rated Comments

(View all)
Avatar
43 months ago
Hey you guys, AT&T actually did something customer friendly for a change!

*waits to see how long before someone realizes this app somehow compromises customer privacy in some major unforeseen way for profit*
Score: 10 Votes (Like | Disagree)
Avatar
43 months ago
Spam calls and robo calls are so bad that's why I always give out my disposable Google voice # for practically every thing now days.
Score: 5 Votes (Like | Disagree)
Avatar
43 months ago

Oh right, we get those here too, but very few and far between. The UK has tight rules on spam calls anyway.

e.g. the Telephone Preference Service, TPS for short, one can sign up to, to block most of these, and non compliance by companies will get them fined large amounts. Still get bioler room teams working abroad trying call dumb people into buying worthless shares, with some also doing robo openers, or dialling 10 numbers at once, cutting 9 off when the first is answered by someone receiving them.

Still rare though, unless you get on lots if spammers lists by actually engaging with previous ones – always just immediately hang up, never talk to them ever, helps stop this!

We allegedly have laws against it over here as well but they do nothing and it only seems to be getting worse.
Score: 4 Votes (Like | Disagree)
Avatar
43 months ago
Good for AT&T. Robocalls are increasing every day in my area. I like to think my number is fairly private and yet, I still receive one/two calls a week. More carriers (If they Haven't already) need to congregate and move forward with blocking this garbage.

I know there are free applications to assist in deflecting these calls, but carriers should implement something to throttle robo calls, as ceasing scam calls will likely never be fully successful, as they will find another way to manipulate the caller.
Score: 4 Votes (Like | Disagree)
Avatar
43 months ago
A single typo changes the whole meaning of this article: complimentary vs. complementary

AT&T today announced ('http://about.att.com/story/att_call_protect.html') Call Protect ('https://www.att.com/offers/call-protect.html?partner=LinkShare&siteId=TnL5HPStwNw-N7eSEsM0Nrxe.lTgD5F_wg'), a complementary service
Score: 4 Votes (Like | Disagree)
Avatar
43 months ago
Just signed up now. Hopefully just signing up and not needing to keep the app on my device will help. Been getting 1-2 calls a day lately. It use to be 1-2 a month. Hopefully this will reduce the calls. It says that I only need the app to manually block calls. We shall see. If this works, it might be the first time I actually ever thank AT&T.
Score: 4 Votes (Like | Disagree)

Top Stories

Leaker Claims New 13-inch MacBook Pro Coming as Soon as Next Month

Monday April 6, 2020 2:56 am PDT by Tim Hardwick
Apple will announce a new 13-inch MacBook Pro in May with the codename J223, according to a rumor shared by YouTuber and leaker Jon Prosser. Note: it’s a refresh to the current 13” So the bigger 14” display upgrade is a big possibility— Jon Prosser (@jon_prosser) April 4, 2020 Analyst Ming-Chi Kuo has said Apple plans to release new MacBook Pro and MacBook Air models with scissor keyboards ...

'Leaked' Images Allegedly Show iPhone 12 With Smaller Notch, Rear Camera Redesign, and Home Screen Widgets

Tuesday April 7, 2020 4:28 am PDT by Tim Hardwick
Two images shared on social media this morning are currently stoking speculation about possible hardware redesigns coming to the iPhone 12 and the potential introduction of Home screen widgets in iOS 14. Shared by Twitter user Fudge (choco_bit), the images depict a front and rear graphical representation of a smartphone with interface elements on the screen, suggesting it came out of a...

Apple Releases iOS and iPadOS 13.4.1 With Fix for FaceTime Bug

Tuesday April 7, 2020 10:06 am PDT by Juli Clover
Apple today released iOS and iPadOS 13.4.1, minor updates that come two weeks after the release of iOS and iPadOS 13.4, major updates that introduced iCloud Folder Sharing, a new Mail toolbar, trackpad support for the iPad, and more. The iOS and ‌iPadOS‌ 13.4.1 updates are available on all eligible devices over-the-air in the Settings app. To access the updates, go to Settings > General...

More References to Apple's Upcoming Low-Cost iPhone Appear Online

Monday April 6, 2020 4:38 am PDT by Tim Hardwick
Further references to Apple's upcoming low-cost iPhone have appeared online, one on a Chinese e-commerce website and another on Verizon's smartphone trade-in page. Spotted by tech blog MySmartPrice, Chinese retailer JD.com has published a placeholder for Apple's so-called "iPhone 9" that includes a teaser image of a veiled smartphone, but other than that it lacks any particularly revealing...

Apple Reportedly Targeting WWDC for Over-Ear Headphones Launch, New 'AirPods X' Later in the Year

Tuesday April 7, 2020 7:00 am PDT by Eric Slivka
Rumors of Apple-branded over-ear headphones have been circulating for quite some time, while more recent rumors have mentioned an "AirPods Pro Lite" that could also be in the works, and Twitter leaker Jon Prosser's recent foray into Apple rumors provides a bit more detail on what we might able to expect for these products. Current Beats Studio3 Wireless and BeatsX On the over-ear side,...

Facebook Launches 'Tuned' Messaging App for Couples

Wednesday April 8, 2020 4:50 am PDT by Tim Hardwick
Facebook has quietly released Tuned, a new messaging app designed to provide a "private space" for couples to connect, reports The Information. Designed by NPE, an experimental group within the company that was established last year, the app encourages couples to share messages, notes, cards, voice memos, photos and Spotify songs with each other, thereby creating a "digital scrapbook" of...

Apple Shares Assembly and Use Instructions for New Face Shields, Shipping 1 Million Per Week to Medical Workers

Tuesday April 7, 2020 8:54 am PDT by Eric Slivka
Following this weekend's news from Tim Cook that Apple is working with its supply chain to produce a million face shields per week for medical workers, the company has shared a support document outlining how to assemble and adjust the shields. The document includes a series of images and animations showing how the simple three-piece product can be assembled for either a regular fit or with...

Some Users Experiencing System Crashes on macOS 10.15.4, Especially During Large File Transfers

Monday April 6, 2020 8:17 am PDT by Joe Rossignol
A sizeable number of Mac users are experiencing occasional system crashes after updating to macOS Catalina version 10.15.4, released a few weeks ago. The crashing issue appears to be most prominent when users attempt to make large file transfers. In a forum post, SoftRAID described the issue as a bug and said that it is working with Apple engineers on a fix for macOS 10.15.5, or a...

2020 iPad Pro Confirmed to Lack a U1 Ultra Wideband Chip

Tuesday April 7, 2020 7:52 am PDT by Eric Slivka
Last week, we laid out evidence suggesting that the just-released iPad Pro models do not contain a U1 Ultra Wideband chip, including the lack of any mention of the chip in tech specs or Apple's press materials, the absence of software support for U1 features, and more. Most tellingly, iFixit was unable to find the chip or related antennas in the device. Daring Fireball's John Gruber has follo...

The New York Times, IFTTT, Medium, and Other Apps Adopt Sign in With Apple Ahead of June 30 Deadline

Sunday April 5, 2020 7:08 pm PDT by Frank McShan
Apps with sign-in functionality, including The New York Times, IFTTT, Medium, and more, have continued to adopt Apple's secure Sign in with Apple feature ahead of a deadline of June 30. The deadline for these apps to support the feature was recently extended from April 30. Sign in with Apple, first introduced in iOS 13, allows users to create accounts for apps and websites using an Apple ID. ...