Since the launch of iOS 9.3 last week, some Sprint users have been unable to connect to LTE networks, according to reports on Twitter and reddit. After updating, affected users say their iPhones will only connect 3G, and there appears to be no clear fix with resets and reinstalls not solving the problem for most people.

According to one reddit user in California, he's having issues when his iPhone attempts to connect to a specific LTE band. Affected users are frustrated with the connectivity problems, with some reporting an inability to receive any messages or updates when not on Wi-Fi. Most users seeing problems appear to be using Apple's latest devices.

I'm having data issues as well on my 6s Plus in the LA/OC market. Over the past three days I've been troubleshooting on my 80 mile round trip commute via Field Test and Speedtest. I've figured out that data transfer is broken when connected to Clear B41. No problems on Sprint B41, B25 or EVDO. I've created a ticket with Sprint Care, and supposedly they have notified their network team. I'm awaiting a response.

I've talked to Apple as well, they did a diagnostic test that came up normal...of course it did, because I was not connected to Clear B41 at the time. At this point, the only course of action is to either disable LTE or revert back to 9.2.1 before Apple stops signing it. I'm not sure if this has to do with the WiMAX shutdown in my market, but I have noticed that the TAC went from 9xxx to 3xxxx after the shutdown. I've restored three times via iTunes to no avail.

As of this afternoon, Sprint has begun sending out text messages to its subscriber base, acknowledging the data connection problem. Sprint says that it is aware of the issue and "working quickly" on a fix.

sprintdataconnectionissues
Apple this morning released an iOS 9.3.1 update with a fix for an unrelated web linking bug, and while it's not clear if the new update fixes the Sprint issue, it's unlikely as Sprint's text messages were sent out after the update was released.

Update 4/1: According to Sprint, the data connection issues affecting users were resolved this morning.

Top Rated Comments

TMRJIJ Avatar
109 months ago
So much for being the "most stable release of an update" ever.
How many betas did they release again? Apple software glitches are getting ridiculous.
This is probably because of the Sprint Carrier Update.

Sprint has begun sending out text messages to its subscriber base, acknowledging the data connection problem. Sprint says that it is aware of the issue and "working quickly" on a fix.



(Thanks, Kyle!)
Shows that the Apple Bashers aren't actually reading the articles.
Score: 16 Votes (Like | Disagree)
SSD-GUY Avatar
109 months ago
So much for being the "most stable release of an update" ever.
Score: 10 Votes (Like | Disagree)
Futurix Avatar
109 months ago
How many betas did they release again? Apple software glitches are getting ridiculous.
This is most likely due to Sprint's carrier update which just happened to be sent at the same time as 9.3 - not much to do with Apple.
Score: 8 Votes (Like | Disagree)
thisisnotmyname Avatar
109 months ago
how did we find out, did someone accidentally use Sprint? (I kid, I kid)
[doublepost=1459464319][/doublepost]
Both of them?

(I kid, I kid!)
Geez we think alike. Want to grab a coffee?
Score: 7 Votes (Like | Disagree)
Studioman Avatar
109 months ago
How many betas did they release again? Apple software glitches are getting ridiculous.
Sounds like not to many beta users have sprint
Score: 6 Votes (Like | Disagree)
JGIGS Avatar
109 months ago
How many betas did they release again? Apple software glitches are getting ridiculous.
Score: 6 Votes (Like | Disagree)

Popular Stories

iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Production Will Reportedly Begin Ramping Up in October

Tuesday July 23, 2024 2:00 pm PDT by
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
iPhone 17 Plus Feature

iPhone 17 Lineup Specs Detail Display Upgrade and New High-End Model

Monday July 22, 2024 4:33 am PDT by
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
Generic iPhone 17 Feature With Full Width Dynamic Island

Kuo: Ultra-Thin iPhone 17 to Feature A19 Chip, Single Rear Camera, Semi-Titanium Frame, and More

Wednesday July 24, 2024 9:06 am PDT by
Apple supply chain analyst Ming-Chi Kuo today shared alleged specifications for a new ultra-thin iPhone 17 model rumored to launch next year. Kuo expects the device to be equipped with a 6.6-inch display with a current-size Dynamic Island, a standard A19 chip rather than an A19 Pro chip, a single rear camera, and an Apple-designed 5G chip. He also expects the device to have a...
iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Less Than Two Months Away: Everything We Know

Thursday July 25, 2024 5:43 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
icloud private relay outage

iCloud Private Relay Experiencing Outage

Thursday July 25, 2024 3:18 pm PDT by
Apple’s iCloud Private Relay service is down for some users, according to Apple’s System Status page. Apple says that the iCloud Private Relay service may be slow or unavailable. The outage started at 2:34 p.m. Eastern Time, but it does not appear to be affecting all iCloud users. Some impacted users are unable to browse the web without turning iCloud Private Relay off, while others are...