Southwest Airlines has released a redesigned version of its app for iOS devices, with new features designed to streamline navigation. The app now includes a unified actions sidebar on the right of every page, airport information content pages, and the ability for non-logged in users to perform actions throughout the app. The app will also enable a mobile boarding pass feature starting on November 21st with flights originating from Austin, Texas and will be enabled in more cities throughout 2014.

southwestairlines_ios7

What's New in Version 2.0.0
We’ve completely redesigned our app with new navigation and user interface. We took all of the same features from our old app and updated the experience. Plus we added some new features along the way including:

•Persistent menu for quicker navigation throughout the app
•Contextual links to intuitively move from task to task
•Airport information content pages
•Non-logged in users can now view reservations
•Ability for mixed adult + senior bookings
•Showing the number of Rapid Rewards points earned while purchasing

Along with this complete redesign, we’re announcing the roll out of mobile boarding pass throughout 2014. We’re starting with nonstop and direct flights originating from Austin, TX* with other cities to be added during the year. With this update when your departure city is eligible, you’ll be ready to utilize this exciting feature.

Most importantly, we’re not stopping here. We’re listening to your feedback and have already started on our next release to continue enhancing our mobile experience.

*Austin mobile boarding pass begins November 21st, 2013.

Southwest Airlines is a free app for iOS devices and can be downloaded through the App Store. [Direct Link]

Top Rated Comments

zmanfx Avatar
157 months ago
Their app has been pretty bad interface and usability wise for some time now. Any updates and improvements are welcome for me.
Score: 2 Votes (Like | Disagree)
KPOM Avatar
157 months ago

Last I checked, Southwest is often more expensive than the legacy carriers on the same routes. Pay more for a subpar customer experience on mobile devices and get obnoxious, corny schtick from flight attendants while on board? No thanks.

Need to check a bag on a legacy carrier? That will be $25. Two bags? Another $35. Did your plans change and you need to change your flight? That will be $200.

On Southwest: Bag 1: $0. Bag 2: $0. Change fee: $0.

As far as base fares, they all have gravitated toward the same level, except for the deep discounters like Spirit who charge for carry-ons, etc.

Southwest also pays its workers above the industry average, while the legacy carriers are pushing more and more flights onto regional affiliates who pay pilots as little as $24,000. I can live with them being one of the last with mobile boarding passes.
Score: 1 Votes (Like | Disagree)
bradl Avatar
157 months ago
I can't believe Southwest is just beginning to roll out mobile boarding passes -- and in only one departure city -- Austin, TX. I'll keep flying the legacy carriers who have had mobile boarding passes for years.

Last I checked, Southwest is often more expensive than the legacy carriers on the same routes. Pay more for a subpar customer experience on mobile devices and get obnoxious, corny schtick from flight attendants while on board? No thanks.

Depends on where you are flying from. Out of Oakland, I can (and do) fly everywhere in the west for under $200.

And southwest is much better about the cost of changing flights.

Not only with where you're flying from, but also where you're flying to. The legacy carriers outsource/contract out to regional carriers so they won't have to spend their own money and gas on the leg that is your destination. SWA, having that single aircraft type in their fleet, means their mainline will always get you to where you need to go. Cases in point:

KRNO. ASA sends you on a Dash 8, operated by QXE. UAL and DAL would send you either in a E120 or CRJ, operated by SKW. AWE? CRJ operated by ASH. SWA? 737.

KOKC. Same applies, though UAL and AAL might send something from their mainline fleet. AAL may send a MD80, and UAL may send either a B737 or A319/A320.

Bonus about where I live. Every SWA flight I have to where I want to go is nonstop. That's the benefit I have of Las Vegas. I also don't have to stop at a hub for a connecting flight.

The legacies may have had mobile boarding passes, but SWA, while being late to that game, kept your luggage free. So they may be late to the mobile boarding pass game, but I'd take being late on that than having to pay more to check in bags that I need when I fly.

BL.
Score: 1 Votes (Like | Disagree)
ToomeyND Avatar
157 months ago

Last I checked, Southwest is often more expensive than the legacy carriers on the same routes. Pay more for a subpar customer experience on mobile devices and get obnoxious, corny schtick from flight attendants while on board? No thanks.

Depends on where you are flying from. Out of Oakland, I can (and do) fly everywhere in the west for under $200.

And southwest is much better about the cost of changing flights.
Score: 1 Votes (Like | Disagree)
ToomeyND Avatar
157 months ago


At least they are consistent(ly slow).

Except for the two stats that matter, taking off and landing on-time.

I'm glad they revamped the app, it was brutal before. I'm just starting to play with it, but it does look a bit nicer.
Score: 1 Votes (Like | Disagree)
blevins321 Avatar
157 months ago
Official airline of the ghetto.

No, Spirit Airlines is the ghetto class from Soul Plane.
Score: 1 Votes (Like | Disagree)

Popular Stories

Apple Shopping Event 2025

Apple Announces 2025 Black Friday Event, Here's What You Can Get

Thursday November 20, 2025 6:28 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 28 through Monday, December 1 in many countries, including the United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, the United Kingdom, Belgium, the Netherlands, Sweden, Thailand, and others. During the shopping event, customers can get an Apple gift card with...
iOS 26

iOS 26.2 Adds These New Features to Your iPhone

Thursday November 20, 2025 10:50 am PST by
iOS 26.2 is currently in beta testing. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics for Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date. Keep reading...
hikawa phone grip stand apple%402x

Apple Launches Second Limited-Edition iPhone Accessory in a Month

Friday November 21, 2025 3:53 am PST by
Apple has begun selling the Hikawa Phone Grip and Stand, a new limited-edition iPhone accessory designed with accessibility in mind. Designed by LA-based Bailey Hikawa to celebrate the 40th anniversary of accessibility at Apple, the grip uses magnets to securely snap onto any iPhone with MagSafe. Apple says it can be removed with ease, and doubles as a stand with two different viewing...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Wednesday November 19, 2025 4:00 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
ipad black friday 2025

The Best Early Black Friday iPad Deals

Thursday November 20, 2025 10:20 am PST by
Black Friday is just over a week away, and iPad deals have finally started to flood in at retailers like Amazon and Best Buy. Below we're tracking discounts on every current generation iPad, including lowest-ever prices on M3 iPad Air and M5 iPad Pro, plus steep markdowns on iPad and iPad mini. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a ...
ipad mini 7 feature red and blue

iPad Mini 8: Four Major New Features to Expect

Wednesday November 19, 2025 7:50 am PST by
Apple's eighth-generation iPad mini is highly likely to arrive next year, offering a significant refresh of the device with at least four major new features. OLED Display The next-generation version of the iPad mini could feature an OLED display, as part of Apple's plan to expand the display technology across many more of its devices. Apple's first OLED device was the Apple Watch in 2015, ...
watchos 26 workout app

Apple Watch Users Claim Workout App Is Now Worse in Every Way

Thursday November 20, 2025 7:01 am PST by
Apple Watch owners have been voicing their frustration online over changes to the Workout app that Apple introduced in watchOS 26, with many finding the redesigned interface makes starting exercises difficult and exasperating. When Apple launched watchOS 26 in September, the Workout app went from large, easily tapped workout tiles to a scrolling, corner-button interface. Instead of tapping a ...
Apple Foldable Thumb

Foldable iPhone to Debut These Two Breakthrough Features

Wednesday November 19, 2025 7:26 am PST by
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include two standout features that could set it apart from the competition. The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...
maxresdefault

The MacRumors Show: iPhone 18 Pro Looks Like a Huge Upgrade

Friday November 21, 2025 9:10 am PST by
On this week's episode of The MacRumors Show, we talk through all of the new features and improvements expected to come to next year's iPhone 18 Pro and iPhone 18 Pro Max models. Subscribe to The MacRumors Show YouTube channel for more videos Apple's next-generation iPhones are less than ten months away and we already have a good idea about what to expect based on corroborated leaks, rumors,...