Southwest Airlines has released a redesigned version of its app for iOS devices, with new features designed to streamline navigation. The app now includes a unified actions sidebar on the right of every page, airport information content pages, and the ability for non-logged in users to perform actions throughout the app. The app will also enable a mobile boarding pass feature starting on November 21st with flights originating from Austin, Texas and will be enabled in more cities throughout 2014.

southwestairlines_ios7

What's New in Version 2.0.0
We’ve completely redesigned our app with new navigation and user interface. We took all of the same features from our old app and updated the experience. Plus we added some new features along the way including:

•Persistent menu for quicker navigation throughout the app
•Contextual links to intuitively move from task to task
•Airport information content pages
•Non-logged in users can now view reservations
•Ability for mixed adult + senior bookings
•Showing the number of Rapid Rewards points earned while purchasing

Along with this complete redesign, we’re announcing the roll out of mobile boarding pass throughout 2014. We’re starting with nonstop and direct flights originating from Austin, TX* with other cities to be added during the year. With this update when your departure city is eligible, you’ll be ready to utilize this exciting feature.

Most importantly, we’re not stopping here. We’re listening to your feedback and have already started on our next release to continue enhancing our mobile experience.

*Austin mobile boarding pass begins November 21st, 2013.

Southwest Airlines is a free app for iOS devices and can be downloaded through the App Store. [Direct Link]

Top Rated Comments

zmanfx Avatar
157 months ago
Their app has been pretty bad interface and usability wise for some time now. Any updates and improvements are welcome for me.
Score: 2 Votes (Like | Disagree)
KPOM Avatar
157 months ago

Last I checked, Southwest is often more expensive than the legacy carriers on the same routes. Pay more for a subpar customer experience on mobile devices and get obnoxious, corny schtick from flight attendants while on board? No thanks.

Need to check a bag on a legacy carrier? That will be $25. Two bags? Another $35. Did your plans change and you need to change your flight? That will be $200.

On Southwest: Bag 1: $0. Bag 2: $0. Change fee: $0.

As far as base fares, they all have gravitated toward the same level, except for the deep discounters like Spirit who charge for carry-ons, etc.

Southwest also pays its workers above the industry average, while the legacy carriers are pushing more and more flights onto regional affiliates who pay pilots as little as $24,000. I can live with them being one of the last with mobile boarding passes.
Score: 1 Votes (Like | Disagree)
bradl Avatar
157 months ago
I can't believe Southwest is just beginning to roll out mobile boarding passes -- and in only one departure city -- Austin, TX. I'll keep flying the legacy carriers who have had mobile boarding passes for years.

Last I checked, Southwest is often more expensive than the legacy carriers on the same routes. Pay more for a subpar customer experience on mobile devices and get obnoxious, corny schtick from flight attendants while on board? No thanks.

Depends on where you are flying from. Out of Oakland, I can (and do) fly everywhere in the west for under $200.

And southwest is much better about the cost of changing flights.

Not only with where you're flying from, but also where you're flying to. The legacy carriers outsource/contract out to regional carriers so they won't have to spend their own money and gas on the leg that is your destination. SWA, having that single aircraft type in their fleet, means their mainline will always get you to where you need to go. Cases in point:

KRNO. ASA sends you on a Dash 8, operated by QXE. UAL and DAL would send you either in a E120 or CRJ, operated by SKW. AWE? CRJ operated by ASH. SWA? 737.

KOKC. Same applies, though UAL and AAL might send something from their mainline fleet. AAL may send a MD80, and UAL may send either a B737 or A319/A320.

Bonus about where I live. Every SWA flight I have to where I want to go is nonstop. That's the benefit I have of Las Vegas. I also don't have to stop at a hub for a connecting flight.

The legacies may have had mobile boarding passes, but SWA, while being late to that game, kept your luggage free. So they may be late to the mobile boarding pass game, but I'd take being late on that than having to pay more to check in bags that I need when I fly.

BL.
Score: 1 Votes (Like | Disagree)
ToomeyND Avatar
157 months ago

Last I checked, Southwest is often more expensive than the legacy carriers on the same routes. Pay more for a subpar customer experience on mobile devices and get obnoxious, corny schtick from flight attendants while on board? No thanks.

Depends on where you are flying from. Out of Oakland, I can (and do) fly everywhere in the west for under $200.

And southwest is much better about the cost of changing flights.
Score: 1 Votes (Like | Disagree)
ToomeyND Avatar
157 months ago


At least they are consistent(ly slow).

Except for the two stats that matter, taking off and landing on-time.

I'm glad they revamped the app, it was brutal before. I'm just starting to play with it, but it does look a bit nicer.
Score: 1 Votes (Like | Disagree)
blevins321 Avatar
157 months ago
Official airline of the ghetto.

No, Spirit Airlines is the ghetto class from Soul Plane.
Score: 1 Votes (Like | Disagree)

Popular Stories

Foldable iPhone 2023 Feature 1

Apple to Make More Foldable iPhones Than Expected

Tuesday December 9, 2025 9:59 am PST by
Apple has ordered 22 million OLED panels from Samsung Display for the first foldable iPhone, signaling a significantly larger production target than the display industry had previously anticipated, ET News reports. In the now-seemingly deleted report, ET News claimed that Samsung plans to mass-produce 11 million inward-folding OLED displays for Apple next year, as well as 11 million...
iOS 26

15 New Things Your iPhone Can Do in iOS 26.2

Friday December 5, 2025 9:40 am PST by
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below. Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...
iPhone 14 Pro Dynamic Island

iPhone 18 Pro Leak Adds New Evidence for Under-Display Face ID

Monday December 8, 2025 4:54 am PST by
Apple is actively testing under-screen Face ID for next year's iPhone 18 Pro models using a special "spliced micro-transparent glass" window built into the display, claims a Chinese leaker. According to "Smart Pikachu," a Weibo account that has previously shared accurate supply-chain details on Chinese Android hardware, Apple is testing the special glass as a way to let the TrueDepth...
iOS 26

Apple Seeds Second iOS 26.2 Release Candidate to Developers and Public Beta Testers

Monday December 8, 2025 10:18 am PST by
Apple today seeded the second release candidate version of iOS 26.2 to developers and public beta testers, with the software coming one week after Apple seeded the first RC. The release candidate represents the final version iOS 26.2 that will be provided to the public if no further bugs are found. Registered developers and public beta testers can download the betas from the Settings app on...
Google maps feaure

Google Maps Quietly Added This Long-Overdue Feature for Drivers

Wednesday December 10, 2025 2:52 am PST by
Google Maps on iOS quietly gained a new feature recently that automatically recognizes where you've parked your vehicle and saves the location for you. Announced on LinkedIn by Rio Akasaka, Google Maps' senior product manager, the new feature auto-detects your parked location even if you don't use the parking pin function, saves it for up to 48 hours, and then automatically removes it once...
Johny Srouji

Apple's Chipmaking Chief Johny Srouji Responds to Report About Him Potentially Leaving

Monday December 8, 2025 9:23 am PST by
Apple's chipmaking chief Johny Srouji has reportedly indicated that he plans to continue working for the company for the foreseeable future. "I love my team, and I love my job at Apple, and I don't plan on leaving anytime soon," said Srouji, in a memo obtained by Bloomberg's Mark Gurman. Here is Srouji's full memo, as shared by Bloomberg:I know you've been reading all kind of rumors and...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Monday December 1, 2025 2:40 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
google pixel 10

Switching Between iPhone and Android Will Get Easier With New Apple and Google Collaboration

Monday December 8, 2025 11:10 am PST by
Apple and Google are teaming up to make it easier for users to switch between iPhone and Android smartphones, according to 9to5Google. There is a new Android Canary build available today that simplifies data transfer between two smartphones, and Apple is going to implement the functionality in an upcoming iOS 26 beta. Apple already has a Move to iOS app for transferring data from an Android...
Apple Fitness Plus expansion hero

Apple Fitness+ Coming to 28 New Regions With Digital Voice Dubbing

Monday December 8, 2025 6:19 am PST by
Apple today announced that Fitness+ is expanding to 28 new markets on December 15 in the service's largest international rollout since launch, accompanied by new language dubbing and a K-Pop music genre. Apple Fitness+ will become available in Chile, Hong Kong, India, the Netherlands, Singapore, Taiwan, and additional regions on December 15, with Japan scheduled to follow early next year....
Johny Srouji

Apple Chip Chief Johny Srouji Could Be Next to Go as Exodus Continues

Sunday December 7, 2025 10:41 am PST by
Apple's senior vice president of hardware technologies Johny Srouji could be the next leading executive to leave the company amid an alarming exodus of leading employees, Bloomberg's Mark Gurman reports. Srouji apparently recently told CEO Tim Cook that he is "seriously considering leaving" in the near future. He intends to join another company if he departs. Srouji leads Apple's chip design ...