Some Users Now Unable to Use FaceTime [Updated x4, All Systems Restored] - MacRumors
Skip to Content

Some Users Now Unable to Use FaceTime [Updated x4, All Systems Restored]

by

Apple has posted a notice on its System Status page that some iTunes Store users "may be unable to make purchases". The company has not provided any further details, nor an estimate for when it will be repaired.

No other Apple services are currently affected, however.

System Status
Update: Apple is now reporting that the outages have extended to the App Store, Mac App Store, and iBookstore, as well as iTunes Match, iTunes in the Cloud, and iCloud Backup. The company has yet to list a percentage of users affected by the issues, but based on reports it appears to be fairly substantial.

Update 2: Apple is now reporting that all services are back online as of 10:54 AM Pacific Time.

Update 3 - 11:31AM PDT: Though previously affected services are back on line, Apple is now reporting that some users may be unable to use FaceTime.
Support Status

Update 4: Apple is now reporting that all services are back online as of 4:00PM PDT.

Top Rated Comments

Kaibelf Avatar
Kaibelf
171 months ago
This happened to me before. It was fixed later in the day, and my world didn't end.
Score: 5 Votes (Like | Disagree)
9
9947273
171 months ago
Hacked again.

iTunes was never hacked in the first place
Score: 3 Votes (Like | Disagree)
.Andy Avatar
.Andy
171 months ago
Everyday, more people are unable to use FaceTime on the iPhone, just like any other phone.
Score: 2 Votes (Like | Disagree)
jent Avatar
jent
171 months ago
Why would it be any easier to download a free app than a paid one? They're coming from the same place.
The user probably tried download free apps to see if downloads from the App Store were working and is just specifying that they weren't about to spend money to give some free micro-reporting to us.
Score: 1 Votes (Like | Disagree)
9
9947273
171 months ago
I cannot download apps already purchased, cannot access my account and can't even download free apps.

Why would it be any easier to download a free app than a paid one? They're coming from the same place.
Score: 1 Votes (Like | Disagree)
Read All Comments

Popular Stories

All Screen iPhone 2030 Feature Sans Text

iPhone 18 Pro: Nine Reasons Not to Upgrade This Year

Monday September 7, 2026 5:01 am PDT by
Apple is set to unveil new iPhone 18 Pro and iPhone 18 Pro Max models on Wednesday, September 9, and the devices are expected to feature a design that's largely similar to the iPhone 17 Pro models, with a peppering of enhancements inside. Major changes are not expected until next year, when Apple is expected to introduce a radically redesigned 20th-anniversary iPhone. If you're thinking of...
Read Full Article • 108 comments
apple surprise and shine event

Apple Event Tomorrow: iPhone 18 Pro and iPhone Ultra Cheat Sheet

Tuesday September 8, 2026 10:24 am PDT by
Apple's biggest event of the year is almost here, and all eyes are on Cupertino. With the first foldable iPhone expected to headline Apple's "Surprise and Shine" event on Wednesday, September 9, at 10:00 a.m. Pacific Time, the rumor mill has been running full throttle, fuelled by the biggest single design change in the life of the iPhone. To get you up to speed, here's a quick reference...
Read Full Article • 32 comments
apple watch series 12

Leak Hints at Four New Features for Apple Watch Series 12 and Ultra 4

Monday September 7, 2026 8:57 am PDT by
Ahead of the announcement of the Apple Watch Series 12 and Ultra 4 later this week, code in the watchOS 27 and iOS 27 betas points to a series of new features for the product line. The information comes from a new post from MacRumors forums member "pdfu." The findings include: New "Readiness" app: An all-new separate Watch app referred to in code as "Readiness," distinct from the...
Read Full Article • 107 comments