Yesterday it was reported that users who purchased the new game Deus Ex: The Fall were unable to properly play the game on jailbroken devices because of an anti-piracy measure. Users were prevented from firing any guns, a key part of the game.
Today, Square Enix has apologized for not properly communicating that the game would not work on jailbroken devices and has announced that it will rectify the issue in a future software update, Eurogamer reports.
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Publisher Square Enix issued this statement:
We have not been clear in our communication earlier this week when we launched Deus Ex: The Fall. We did not state clearly that the game would not support jailbroken devices and so we will be switching this off via an update, so that all the supported iOS devices will be able to play the game in the near future.
We feel it's the right thing to do in this situation and apologise for any inconvenience this may have caused. No customer should be out of pocket when we were not clear from the start, so we'll get the game updated as soon as possible so that everyone who wants to play Deus Ex: The Fall can do regardless of whether their device is jailbroken or not. As soon as this update is live we will communicate this via the Eidos Montreal Community channels.
Top Rated Comments
I dont understand why companies do this, as long as they are getting the money for the app. Can someone fill me in on how this works anyway?
The idea was to try to stop people from being able to side-load the app when a person hasn't paid for it... you know, theft.
jailbroken iphones can download and play the game illegally.
Yeah well PCs and Macs can download and play games illegally. That doesn't stop people making games for them! To assume that all jailbreakers are pirates is completely wrong.
There are many ways they can accomplish this without restoring to these kinds of tactics.
That being said, this comes too little, too late, I will not buy any of their games. The kind of mentality that has to exist to enact this in the first place demonstrates that the company does not really care about it's users.
Wow, chill