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Verizon today announced that as of April 22 it will initiate a $30 upgrade fee for current customers moving to new devices.
On April 22, Verizon Wireless is implementing a $30 upgrade fee for existing customers purchasing new mobile equipment at a discounted price with a two-year contract. This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever.
Verizon is the last of the major U.S. carriers to add a device upgrade fee, a secondary revenue stream carriers justify by citing costs associated with setting up new devices and updating account information. Sprint and AT&T previously charged $18 device upgrade fees, but Sprint doubled its fee to $36 last September and AT&T followed suit back in February.
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Top Rated Comments
we are being nickeled and dimed to death by all these companies...
Here's an idea, stop these programs, cut the fee, and direct these people to Apple's support.
When you're new they call it an activation fee.
The whole thing is a racket.
They'll just hit you with a new-customer "activation fee" instead of an existing-customer "upgrade fee." You can't escape it.
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Uh, AT&T has always charged an upgrade fee. It used to be $18. Now it's $36.