Apple Replacing and Investigating New iPads with Wi-Fi Problems
An internal AppleCare document
published by
9to5Mac reveals that Apple is currently investigating complaints about poor Wi-Fi performance in some new iPad models.
In the United States, contact centers and retail stores should capture iPad (3rd generation) Wi-Fi only devices if they exhibit any issue related to Wi-Fi.
Symptoms can include, but are not limited to:
- Intermittent connectivity
- Slow Wi-Fi speeds
- Wi-Fi network not seen.
This policy seems limited to Wi-Fi models and not to the LTE models. Affected customers will reportedly get their iPad replaced and their unit sent to Apple hardware engineers for further investigation.
User reports of weak Wi-Fi signals began shortly after the new iPad's launch.
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Top Rated Comments
https://forums.macrumors.com/showthread.php?t=1348160 (https://forums.macrumors.com/showthread.php?t=1348160)
So all those apologists and fanboys who viciously flamed this dude can apologize?
I had the same problem as that guy. Wifi chip was fried, wouldn't connect to anything. Returned it for a replacement which works fine.
Xcode console said wifi chip failure which is how I knew for definite it was broken.
Also after 3 attempts to connect it kernel panicked and rebooted.
People who are affected may want to know they can get it replaced.
Hear hear.
It's a shame that when people have real problems they get tagged as Apple haters. People want to believe that Apple can do wrong and that it's products are the gold standard but their no different from other companies.