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Consumer Reports, the prominent ratings and reviews magazine, is still declining to recommend the iPhone 4 following Apple's offer of free cases for all iPhone 4 customers through September 30th.
Consumer Reports believes Apple's offer of free cases is a good first step. However, Apple has indicated that this is not a long-term solution, it has guaranteed the offer only through September 30th, and has not extended it unequivocally to customers who bought cases from third-party vendors. We look forward to a long-term fix from Apple. As things currently stand, the iPhone 4 is still not one of our Recommended models.
The magazine touched off a firestorm in the mainstream media earlier this week by not recommending Apple's iPhone 4 due to antenna issues despite the device topping its rankings of smartphones. The uproar led to today's press conference at Apple's headquarters where the company addressed the antenna issues and made its offer of free cases for users.
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The funny thing here is that Apple many times would use what CR had to say in some of its literature and training materials. Telling Specialists to quote this and that. I'm guessing this will NOT be included in future materials...