Article Suggests iPhone is to Blame for AT&T's Network Failures

A NY Times article suggests that the iPhone may be to blame for AT&T's network failures. Despite the fact that AT&T fell last on the list of Consumer Reports' latest annual cell phone satisfaction survey, the author claims that independent data suggests that AT&T may have "the superior network nationwide". Meanwhile, the iPhone, itself, may be contributing to the performance problems by causing interference that affect both its voice and data services.

Roger Entner, senior vice president for telecommunications research at Nielsen, said the iPhone's "air interface," the electronics in the phone that connect it to the cell towers, had shortcomings that "affect both voice and data." He said that in the eyes of the consumer, "the iPhone has the nimbus of infallibility, ergo, it's AT&T's fault." AT&T does not publicly defend itself because it will not criticize Apple under any circumstances, he said

AT&T has recently acknowledged that service in some major U.S. cities have been performing below standards and claims that AT&T is working on it. At no time has AT&T publicly blamed Apple for any issues.

John Gruber, however, questions the objectivity of the article as well as the "independent" sources of data, but also raises the most convincing argument against this probability:

If it's the iPhone's fault, not AT&T's, why aren't iPhone users around the world having the same problems as those here in the U.S.?

Related Forum: iPhone

Popular Stories

maxresdefault

Apple Shows Off a Key Reason to Upgrade to the iPhone 17

Saturday February 7, 2026 9:26 am PST by
Apple today shared an ad that shows how the upgraded Center Stage front camera on the latest iPhones improves the process of taking a group selfie. "Watch how the new front facing camera on iPhone 17 Pro takes group selfies that automatically expand and rotate as more people come into frame," says Apple. While the ad is focused on the iPhone 17 Pro and iPhone 17 Pro Max, the regular iPhone...
apple wallet drivers license feature iPhone 15 pro

Apple Says These 7 U.S. States Plan to Offer iPhone Driver's Licenses

Monday February 9, 2026 6:24 am PST by
In select U.S. states, residents can add their driver's license or state ID to the Apple Wallet app on the iPhone and Apple Watch, and then use it to display proof of identity or age at select airports and businesses, and in select apps. The feature is currently available in 13 U.S. states and Puerto Rico, and it is expected to launch in at least seven more in the future. To set up the...
wwdc sans text feature

Apple Rumored to Announce New Product on February 19

Thursday February 5, 2026 12:22 pm PST by
Apple plans to announce the iPhone 17e on Thursday, February 19, according to Macwelt, the German equivalent of Macworld. The report, citing industry sources, is available in English on Macworld. Apple announced the iPhone 16e on Wednesday, February 19 last year, so the iPhone 17e would be unveiled exactly one year later if this rumor is accurate. It is quite uncommon for Apple to unveil...
Finder Siri Feature

Why Apple's iOS 26.4 Siri Upgrade Will Be Bigger Than Originally Promised

Friday February 6, 2026 3:06 pm PST by
In the iOS 26.4 update that's coming this spring, Apple will introduce a new version of Siri that's going to overhaul how we interact with the personal assistant and what it's able to do. The iOS 26.4 version of Siri won't work like ChatGPT or Claude, but it will rely on large language models (LLMs) and has been updated from the ground up. Upgraded Architecture The next-generation...
14 inch MacBook Pro Keyboard

New MacBook Pros Could Now Arrive in March

Sunday February 8, 2026 6:02 am PST by
New MacBook Pro models with the M5 Pro and M5 Max chips could arrive as soon as Monday, March 2, according to Bloomberg's Mark Gurman. In today's "Power On" newsletter, Gurman said that the release of new MacBook Pro models is tied to the release of macOS Tahoe 26.3. The launch is said to be slated for as early as the week of March 2. He added that the M4 Pro and M4 Max models on sale today...