Apple Begins Training Support Staff for Mac OS X Snow Leopard

Thursday August 20, 2009 2:18 pm PDT by Eric Slivka

Macenstein claims to have received information from sources claiming that support training for OS X Snow Leopard has begun and that Apple's new operating system will very likely launch on Friday, August 28th.

According to reliable sources, support training for Snow Leopard has begun, signaling an imminent release of the next major release of OS X. Sources claim a date of Friday, August 28th is extremely likely.

The source also provided several screenshots of Snow Leopard training instructions for AppleCare support representatives. The news corroborates claims from several other sources that Snow Leopard will ship on the 28th, ahead of Apple's announced September launch window.

MacRumors has also heard from a purported AppleCare representative that support staff at their location had just been provided with Snow Leopard discs (containing the rumored "Golden Master" Build 10A432) for installation on their primary machines. The source noted that OS X Leopard was distributed to AppleCare representatives approximately one week before its October 2007 launch, leading the source to suspect that a Snow Leopard release may in fact be right around the corner.

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