Over the past month or so, there appears to have been an uptick in user dissatisfaction with Apple's handling of support incidents. While overall satisfaction is extremely hard to gauge due to the fact that typically only disgruntled users notify sites of issues and the uptick could also simply represent Apple's increased marketshare, it does come amongst reports of Apple firing its online forum moderator staff and an Indian support center that was shut down as quickly as it was opened. Similarly, many people felt that Apple was ill-prepared for yesterday's 1.8 million battery recall, as Apple's support site was quickly overloaded with requests and there was a lot of confusion as to what batteries were affected.
This all could, of course be coincidental. Of note, Apple has consistently been a market leader in surveys on customer support.
Chase this week announced new perks for its Sapphire Preferred credit card, and one of them is a complimentary one-year Apple TV streaming subscription.
To get the free year of Apple TV, which typically costs $12.99 per month in the U.S., you must activate the card by December 31, 2026.
If you are already subscribed to Apple TV directly through Apple, the complimentary subscription from...
Yesterday, we reported that Chase's Sapphire Preferred credit card ($95 annual fee) now offers a complimentary one-year Apple TV streaming subscription, or a $7.50/month discount on an active Apple One subscription instead.
It turns out that the Apple One discount now extends to Chase's premium Sapphire Reserve credit card too ($795 annual fee). The Sapphire Reserve has offered free...
Apple's standard iPhone 18 model will launch in early 2027, based on comments from a partner in the company's supply chain that appear to corroborate rumors of a delayed spring release for the base model.
Apple typically works on an annual smartphone launch cycle where it releases the entirety of its latest flagship iPhone series in the fall, usually around mid-September. That appears set to ...
