Over the past month or so, there appears to have been an uptick in user dissatisfaction with Apple's handling of support incidents. While overall satisfaction is extremely hard to gauge due to the fact that typically only disgruntled users notify sites of issues and the uptick could also simply represent Apple's increased marketshare, it does come amongst reports of Apple firing its online forum moderator staff and an Indian support center that was shut down as quickly as it was opened. Similarly, many people felt that Apple was ill-prepared for yesterday's 1.8 million battery recall, as Apple's support site was quickly overloaded with requests and there was a lot of confusion as to what batteries were affected.
This all could, of course be coincidental. Of note, Apple has consistently been a market leader in surveys on customer support.
In February, Apple notified the European Commission that it would be acquiring certain assets from and have the right to hire certain employees from Rabbit 3 Times, the company behind the award-winning app design tool Play. The notification was published on the European Commission's website this week, following a four-month waiting period.
Play was a Mac and iPhone app that allowed designers ...
Apple is "concerned" about a recent data leak from Tata Electronics, one of its manufacturing partners in India, reports Reuters. Tata Electronics was the target of a cyberattack, with confidential Apple documents stolen and shared on the dark web.
Hackers were able to steal information about the iPhone 18 Pro and iPhone 18 Pro Max, including a list of suppliers, parts, and images of the...
The lower-end iPhone 18 models set to launch in spring 2027 will feature 9GB DRAM, up from 8GB, according to Apple analyst Ming-Chi Kuo.
Kuo says the A20 chip Apple plans to use for the devices will have 1.5GB x 6 dies for a total of 9GB RAM, instead of 2GB x 4 dies as the current lower-end iPhone 17 models use.
By lower-end iPhones, Kuo is likely referencing the iPhone 18 and the iPhone...
Apple's first foldable iPhone, with a book-style design featuring a ~5.5-inch outer display and a ~7.8-inch inner display with a minimal crease down the middle.
