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iOS 7.1 Causing Issues With Personal Hotspots

Introduced earlier this month, iOS 7.1 appears to be causing issues with personal hotspots for quite a few iPhone users around the world. Following the update, some users appear to be unable to save APN settings for personal hotspots, which have vanished following the update from iOS 7.0.6 to iOS 7.1.

While information can be entered into the APN fields of the Cellular Data Settings menu, the values do not save, and attempting to establish a tethered connection results in an error message. Apple's Support Communities currently features a 15-page thread on the issue that was started shortly after iOS 7.1 was released, with many users reporting the same problems with tethering.

cellularapn
Apple's support staff appears to be confused by the root cause of the issue, with several customer service representatives suggesting the problem lies with carriers. Carriers that have been contacted have indicated that it is an issue with Apple, however.
Same here. Hotspot not working since I upgraded to 7.1. Such an annoying issue. I phoned my carrier this morning and they didn’t want to get involved since “it's a device issue since settings can’t be saved". No carrier updates either when I installed 7.1. So right now, no hotspot and no one wants to get involved.
Other users have heard that it is a problem limited to carriers that do not currently have a contract with Apple. The iPhone 4, 4s, 5, and 5s all appear to be affected by the issue, and there is currently no available fix. Users in Germany, India, Austria, Spain, Serbia, Thailand, Estonia, Hungary, Belgium, Italy, Brazil, and more have reported issues with hotspots.

Top Rated Comments

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24 weeks ago
That's what she said. :eek:
Rating: 14 Votes
24 weeks ago
My personal hotspot works fine but my wife's one has had issues for a while now.
Rating: 7 Votes
24 weeks ago
My personal hotspot is blissfully fine with iOS 7.1 running on an iPhone 5 on T-Mo's network. Used it with my MacBook Pro for about three hours yesterday.
Rating: 4 Votes
24 weeks ago

That's what she said. :eek:


I'm glad someone got it!




(I certainly haven't done for too long).
Rating: 4 Votes
24 weeks ago
I can't say I'm affected by it at all and I tether my iPhone to my iPad mini daily.
Rating: 3 Votes
24 weeks ago

My personal hotspot works fine but my wife's one has had issues for a while now.


Insert puerile chortle here.
Rating: 2 Votes
24 weeks ago
Why the hell is this so complicated anyway?

If the phone has IP connectivity (internet access), Hotspot should work. PERIOD.

All that "Personal hotspot" does is turn the phone into a NAT router and wireless access point. It NAT and forwards packets from a private network through the cellular connection.

Why would a different APN be needed? If the phone can do data on its own, there's no reason why it shouldn't work in hotspot mode. This all sounds like Apple taking something which should be simple and making it a LOT more complicated than it needs to be.

I was sharing system's internet connections with local networks back in 1995, using Linux on a 486. This is a SOLVED PROBLEM. Get your **** together, Apple+carriers!!!
Rating: 2 Votes
24 weeks ago
Apple is pretty sloppy with testing software in the real world.
Rating: 2 Votes
24 weeks ago
Apple cracks down on Personal Hotspot abuse with iOS 7.1 update | Apple Insider (http://appleinsider.com/articles/14/03/19/apple-cracks-down-on-personal-hotspot-abuse-with-ios-71-update)

Phone owners who previously made use of the Personal Hotspot feature on wireless networks that do not support it are now out of luck, after changes in iOS 7.1 have disabled the ability to manually edit tethering settings for unauthorized carriers.
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According to the reports, any changes made to the APN settings for Personal Hotspot are not saved once the user backs out of the Settings app. The problem has been spotted in every iOS 7-compatible iPhone generation including the flagship iPhone 5s, and was initially blamed on a software glitch.

Subsequent testing and conversations between forum users and Apple support agents, however, appear to have narrowed the issue down to a lack of carrier authorization. Users with carriers that support Personal Hotspot have reported a smooth experience, while those who previously experienced the issue and then swapped their SIM card with one from an authorized carrier have seen the problem disappear.

Some users whose carrier does allow tethering but does not have a current partner agreement with Apple may have been inadvertently affected by the changes. Most, however, appear to have been abusing the function enable Personal Hotspot without paying additional fees.

Rating: 2 Votes
24 weeks ago
I'm jailbroken, so I'm still on 7.0.6 - no hotspot troubles here! :D
Rating: 2 Votes

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