Western Digital Releases New Hard Drive Software After Mavericks Data Loss

Tuesday November 26, 2013 1:57 pm PST by Jordan Golson

NewImage Western Digital has released a new version of its WD SmartWare hard drive software following extensive reports of data-loss on Western Digital drives after the installation of OS X Mavericks.

The MacRumors Forums, Western Digital's forums, and Apple's Support Communities all had threads about lost data after connecting Western Digital external hard drives to computers after updating to Mavericks.

WD is happy to announce the release of WD SmartWare Version 1.3.6 for Mac 10.5-10.9.

Fixed an issue related to reports of some customers, under certain conditions, experiencing data loss when updating to Apple's OS X Mavericks (10.9).

The WD SmartWare update is available for download from Western Digital's website.

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Top Rated Comments

foobarbaz

160 months ago

Just don't use Western Digital. The quality of these drives is very bad. I've had 50 disks in my life and only ones that have failed are WD and same with colleagues and friends. Don't know how they get away with it. Reply to this will be someone saying they are brilliant.

The last sentence should be an indication to how pointless your post is.

No matter which manufacturer, you'll find thousands and thousands of stories like yours, and thousands of people who never had any problem. That's no contradiction given that there are millions of customers out there.

Your personal experience is not statistically significant. Sorry. You can all stop posting it. Thanks.

Score: 22 Votes (Like | Disagree)

Ingot

160 months ago

Just don't use Western Digital. The quality of these drives is very bad. I've had 50 disks in my life and only ones that have failed are WD and same with colleagues and friends. Don't know how they get away with it. Reply to this will be someone saying they are brilliant.

Go Seagate. Oh and in this pc I have an awesome 1TB Samsung drive that has been flawless for 4 years.

I have had many a seagate drive fail. It is coming to the point that I do not know what brand to trust anymore.

Score: 20 Votes (Like | Disagree)

uaecasher

160 months ago

Just don't use crapware.

Score: 18 Votes (Like | Disagree)

GoodWatch

160 months ago

Just don't use Western Digital. The quality of these drives is very bad. I've had 50 disks in my life and only ones that have failed are WD and same with colleagues and friends. Don't know how they get away with it. Reply to this will be someone saying they are brilliant.

Go Seagate. Oh and in this pc I have an awesome 1TB Samsung drive that has been flawless for 4 years.

Wow, 50 discs. I've been using computers since 1981 but still (even with several NAS) never came to 50 discs. Do you run a data centre? :rolleyes:

Score: 17 Votes (Like | Disagree)

ZOZO

160 months ago

I have had many a seagate drive fail. It is coming to the point that I do not know what brand to trust anymore.

When it comes to hard drives, there really isn't a single company who has a perfect track record. They are complicated to build and operate, so they don't normally last long.

Score: 8 Votes (Like | Disagree)