New in OS X: Get MacRumors Push Notifications on your Mac

Resubscribe Now Close

Apple Releases Carrier Update for Verizon iPhone 5 to Reduce Inadvertent Cellular Data Usage

Sunday September 30, 2012 5:56 pm PDT by Arnold Kim
Apple has issued a Carrier Update for Verizon iPhone 5 devices this evening to eliminate an issue where Verizon Cellular Data would be used while the iPhone 5 is connected to a Wi-Fi network.
This carrier settings update resolves an issue in which, under certain circumstances, iPhone 5 may use Verizon cellular data while the phone is connected to a Wi-Fi network. Follow these instructions to install the update.

1. Tap Settings > General > About.
2. Wait for the following alert to appear: (top right)
3. Tap OK to install the update.
4. Hold the Sleep/Wake button down until you see "slide to power off".
5. Slide to power off.
6. After the device powers off, hold the Sleep/Wake button to turn your phone back on.

Note: To finish the installation of the update, your iPhone 5 must be turned off and then on again. After your iPhone restarts, tap Settings > General > About, then scroll down to Carrier and verify that "Verizon 13.1" is displayed.
The update has to be performed somewhat manually but is delivered over-the-air, per the instructions above. Apple describes the update as an "important new carrier update" but doesn't provide many details on how/when these circumstances might arise.
[ 147 comments ]


Top Rated Comments

(View all)

Avatar
carterja
53 months ago
what about AT&T? Hit 1gb/day of use while ON Wifi. =\
Rating: 15 Votes
Avatar
Dwalls90
53 months ago
Ok, so I really hope they work with Verizon to credit people's accounts for usage they never should have consumed.
Rating: 12 Votes
Avatar
adcx64
53 months ago

Here, I took this image:

Image (http://img818.imageshack.us/img818/3811/imageec.png)

And performed the same horrible editing to it:

Image (http://img203.imageshack.us/img203/3466/imageat.png)

Can you see the difference?

Can anyone tell me why the picture in this news article was butchered in a similar way?


You can't be serious.
Rating: 12 Votes
Avatar
BornAgainApple
53 months ago

Here, I took this image:

Image (http://img818.imageshack.us/img818/3811/imageec.png)

And performed the same horrible editing to it:

Image (http://img203.imageshack.us/img203/3466/imageat.png)

Can you see the difference?

Can anyone tell me why the picture in this news article was butchered in a similar way?


No one else but you cares, so drop it and move along.
Rating: 10 Votes
Avatar
gmanist1000
53 months ago
The interesting thing is that when I check my data usage on my iPhone, it is much higher than when I check on Verizon's website.
Rating: 8 Votes
Avatar
einmusiker
53 months ago
This is going to cause a major headache for verizon. good. EVERYONE make sure you don't have to pay any overages at the end of this month. If they charge you claim it was the problem before apple's update
Rating: 7 Votes
Avatar
kycophpd
53 months ago
So they admit there was a problem. Explains my over 5Gb of usage so far.
Rating: 5 Votes
Avatar
dmbfan41
53 months ago
Well this explains why I used 400MB in the first few days.
Rating: 5 Votes
Avatar
faroZ06
53 months ago

How can you tap and hold the power button and slide the bar? Your phone will shutdown before you can slide the bar lol


No.
Rating: 5 Votes
Avatar
Keyhole
53 months ago
I'm not 100% convinced this doesn't affect AT&T phones as well.
Rating: 5 Votes

[ Read All Comments ]