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Apple Stopped Supporting Carrier IQ in iOS 5, Complete Removal Coming in Future

In the wake of significant publicity about Carrier IQ, the mobile phone logging software that is able to transmit data back to carriers, Apple has now issued a statement to AllThingsD noting that the company stopped supporting Carrier IQ with iOS 5 on most of its products and that it will completely remove traces of the software in a future software update.
We stopped supporting CarrierIQ with iOS 5 in most of our products and will remove it completely in a future software update. With any diagnostic data sent to Apple, customers must actively opt-in to share this information, and if they do, the data is sent in an anonymous and encrypted form and does not include any personal information. We never recorded keystrokes, messages or any other personal information for diagnostic data and have no plans to ever do so.
Early evidence had suggested that Carrier IQ has been able to capture significantly more information, including keystrokes and other extremely sensitive information, on Android than on iOS.


Research into Carrier IQ's functionality on iOS has indicated that any transmission of information has been limited to phone call and location information, but Apple's statement today suggests that the company has even stopped using that information via Carrier IQ, although it does collect its own anonymized and encrypted information from devices unless users have turned off the diagnostics reporting functionality.

U.S. Senator Al Franken has requested that Carrier IQ explain just what information the software is recording and transmitting and how that information is shared with carriers and potentially other parties. Earlier this year, Franken spearheaded the government inquiry into location tracking concerns related to Apple's iOS and Google's Android platforms.

Top Rated Comments

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36 months ago
Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.
Rating: 34 Votes
36 months ago

This really isn't iOS vs. Android. On the Android side, this is a CARRIER thing, so far according to most of the reports (including Gruber's site) the manufacturers (e.g. Samsung, HTC, etc.) weren't involved with this either.

w00master


Wrong. It IS an iOS vs Android thing. Apple does NOT allow carriers to put any unauthorized crapware on their iPhones. It's a walled garden that works. Google does allow carriers to put additional software, skins and, apparently, CarrierIQ.
Rating: 24 Votes
36 months ago

Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.


Wow, you really don't know what you're talking about.
The carriers put that in the phones. Google had nothing to do with it.
Rating: 17 Votes
36 months ago

Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.


This really isn't iOS vs. Android. On the Android side, this is a CARRIER thing, so far according to most of the reports (including Gruber's site) the manufacturers (e.g. Samsung, HTC, etc.) weren't involved with this either.

w00master
Rating: 15 Votes
36 months ago

Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.


We stopped supporting CarrierIQ with iOS 5

so you saying apple told you carrieriq was on your phone before then?
Rating: 14 Votes
36 months ago

Apple has consistently shown that its end goal is to provide an excellent user experience. Thank you, Apple, for putting customers first and for not selling us to advertisers and other businesses.

Android users wanted a crappy OS made by an advertising company that doesn't care about privacy, and that's what they got.


This actually has a lot of truth to it.

Everyone who looked at their iPhones before iOS 5 new it collected data unless you turned it off. It is there plain as day. If you missed it, then thats on you since its right in the settings. Not to mention you have the option to turn it off, and it only collects unimportant things, not keystrokes and searches and such that the Android handsets were.

Google is a data mining company. Even though its the OEM's who put this software on there (they control the software to anyone who says the carriers do it), Google will take the heat for letting Android be modified in this fashion.

Another thing, Nokia claims this isn't on their phones, hence more evidence that its the OEM's not the carriers that require this.
Rating: 13 Votes
36 months ago

Wrong. It IS an iOS vs Android thing. Apple does NOT allow carriers to put any unauthorized crapware on their iPhones. It's a walled garden that works. Google does allow carriers to put additional software, skins and, apparently, CarrierIQ.


It really isn't. Google and the manufacturers didn't authorize this. Again... the carriers did.

Also... it was on iOS 4 (and before). So....


w00master
Rating: 12 Votes
36 months ago
Good. I mean, it's not like they were using it malevolently. It's just that they need to know it makes people uncomfortable.

With all of this controversy over iTether, it's nice to see that Apple's ethics aren't "out of whack" right now.

Then again (Devil's Advocate) I suppose you could look at this like Apple trying to say what we want them to say only now that Carrier IQ has been ousted.
Rating: 10 Votes
36 months ago
Must be nice for Apple to be able to say this. HTC, Samsung, and other Android manufacturers can't.
Rating: 9 Votes
36 months ago

We stopped supporting CarrierIQ with iOS 5

so you saying apple told you carrieriq was on your phone before then?


It is OFF by default on iOS.


Completely disagree given the fact that even with the "walled garden" we live in on iOS, Carrier IQ still touched us in our no-no zone.

Not that carriers did this on iOS, but still. It's not an OS vs OS thing. This is a privacy concern and it's everyone's burden.


Apple: off by default. Can be changed in settings. Cannot collect keystrokes or secure data.

Android: ON even before activation. Can NOT be changed. Can collect keystrokes and HTTPs info.
Rating: 9 Votes

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