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Ratings and Reviews Disappear From iTunes App Store [Updated]

Several readers have pointed out that app ratings and reviews are currently missing from App Store listings as viewed through iTunes. The reason for the change is unknown, but reports of it have been trickling in over the past fifteen hours and Apple has apparently yet to acknowledge the issue.


The issue appears to be a bug rather than an intentional change to the App Store, as ratings and reviews remain visible in both the browser-based iTunes Preview pages for the apps and in listings viewed through the App Store application on iOS devices. Consequently, we expect the ratings and reviews to return to the iTunes App Store in the near future, or that Apple will at least offer an update on the situation.

Updated: As suspected, the reviews have returned so it appears it was simply a temporary outage.

Top Rated Comments

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20 months ago
Ratings have disappeared for a day (or two) earlier too, so its nothing new. Just a glitch like the article suggested.
Rating: 0 Positives / 0 Negatives
20 months ago
there is no issue, it's a new feature

didn't notice since i don't read the reviews anyway
Rating: 0 Positives / 0 Negatives
20 months ago
Thought I'd be the first to say it, could this have to do with a migration to the North Carolina Data Center?
Rating: 0 Positives / 0 Negatives
20 months ago
Typical that! I finally make the plunge into the world of iOS and now I can't (quickly) research what apps I should download! Irritating, I tell thee.
Rating: 0 Positives / 0 Negatives
20 months ago

Thought I'd be the first to say it, could this have to do with a migration to the North Carolina Data Center?


That'd be my guess. Well, not that I know it's exactly that, but some kind of moving/maintenance was my first thought.

Typical that! I finally make the plunge into the world of iOS and now I can't (quickly) research what apps I should download! Irritating, I tell thee.


Well, as the article says, try using that nifty little iOS device to do the shopping.
Rating: 0 Positives / 0 Negatives
20 months ago
Apple also updated their terms and conditions on the app store when I updated an app on my iPhone. I had to agree to it before updating.
Rating: 0 Positives / 0 Negatives
20 months ago
Probably just a glitch, or maintenance.

I did notice that updates are still being added to the store, so it's not like the store is "broke".

Perhaps they are preparing for 4.2.
Rating: 0 Positives / 0 Negatives
20 months ago
As a developer who's main application is already on version 3.0.3 it would be nice if the ratings and reviews from much older versions (anything over a year ago) were retired... very misleading when people talk about features that were missing in the 1.0 release which were later added in a 1.0.1 or even 2.0 version...

Cliff.
Rating: 0 Positives / 0 Negatives
20 months ago
it is not just reviews, ratings are the same for the last 24 hrs or so :eek:

(only US store ratings are same, the others seem fine)
Rating: 0 Positives / 0 Negatives
20 months ago
I am one ANGRY BIRD!!
Rating: 0 Positives / 0 Negatives

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