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Apple Completes MobileMe Mail Service Restoration

Apple has reported on their MobileMe status blog that they have now restored Mail service, including historical messages, to all of those affected by the MobileMe mail outage.

Thank you all for your extreme patience during this trying time. If you have been affected by this issue and are still having problems we have established a dedicated chat line to reach a MobileMe Mail specialist to discuss your problem. Please use this line for Mail issues only. By completing this restoration of Mail services, we hope we have put the vast majority of MobileMe Mail problems behind us and can now focus on improving other aspects of this new ambitious service.

The blog author, now known as David, also acknowledges a sync bug that may have caused contact and calendar data to temporarily disappear from users' iPhones on Monday. This bug has since been resolved and more details posted.

This will hopefully mark the end of the rocky MobileMe rollout which resulted in an extended email outage for 1% of MobileMe customers. Ongoing discussion about MobileMe can be directed into our MobileMe forums.

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46 months ago
It's about time.
Rating: 0 Positives / 0 Negatives
46 months ago
Well, better late than never, I guess.

It never affected me. I hope everyone else here was as lucky.
Rating: 0 Positives / 0 Negatives
46 months ago
I'm glad I wasn't affected... wait... maybe I was. I'm either unpopular (1 email in four days) or I was affected.

:mad: I bet I was affected by the outage. That's all :cool:
Rating: 0 Positives / 0 Negatives
46 months ago
Still sticking with that 1% line?

Oh well, my troubles are behind me so I hope it only gets better :cool:
Rating: 0 Positives / 0 Negatives
46 months ago
^ they've always stuck with the 1% line, no way to prove they are wrong and they know it.

For $100/yr, simple chat support should be standard.
Rating: 0 Positives / 0 Negatives
46 months ago
This is one of the few Apple layers Steve himself went on record with the media as being a sore spot in the past. Then this issue of the mobile me rollout that added fuel to the old long burning fire.

At some point Apple hopes that mobile me is literally exchange for the rest of us, and technically everything to deliver that vision has been installed. If only it works in practice as principal hopes.

We will see.

Where's my iPhone NOT Nano?

Rocketman
Rating: 0 Positives / 0 Negatives
46 months ago
To get the address book to work in the me.com mail app make sure you flush your cache.
Rating: 0 Positives / 0 Negatives
46 months ago
i knew they would come thru and fix this
Rating: 0 Positives / 0 Negatives
46 months ago
Good, now maybe they can get around to making it so you can actually view subscribed calendars on MobileMe's website and have them sync to your iPhone.
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46 months ago
Good to hear. So all the mail between July 16-18 were recovered then?
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