Tech Support

By MacRumors Staff

Tech Support Articles

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Apple Continues to Provide Top-Rated Tech Support on Strength of Genius Bar

Friday May 29, 2015 8:38 am PDT by
Apple had the highest overall customer satisfaction for tech support among more than 3,200 computer owners surveyed by Consumer Reports, unsurprising given the company has been top-rated for tech support since the not-for-profit organization first surveyed customers about the topic in 2007. Apple has also routinely topped multiple J.D. Power and Associates studies for customer satisfaction over...