'Apple Support Community' Permanently Closing on November 20 - MacRumors
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'Apple Support Community' Permanently Closing on November 20

Apple today announced that the long-running Apple Support Community discussion forums will be permanently closing on Friday, November 20.

Apple Support Community
Effectively immediately, the Apple Support Community forums are in a read-only state, with new posts no longer being accepted. The final message posted to the site appears to have been submitted at 5:49 p.m. Pacific Time today.

There is still a sign-in button, but it leads to an internal portal for Apple's corporate employees.

Apple's full notice added to the site:

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

It is the end of an era. Apple offered an online discussion forum for user-to-user technical support since 1998, when it launched the Apple Tech Exchange. The forums were renamed to Apple Discussions in 2000, and then to the Apple Support Communities in 2011, before taking on their current Apple Support Community name in 2022.

Apple informed MacRumors that it decided to sunset the Apple Support Community after a careful evaluation of strategy and customer needs.

Alternatives to the Apple Support Community include the MacRumors Forums and Reddit, and customers can continue to contact Apple Support.

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Top Rated Comments

gloss Avatar
1 day ago at 07:51 pm
honestly, they were pretty useless.
Score: 129 Votes (Like | Disagree)
awshucks Avatar
1 day ago at 07:54 pm
Long live MacRumors forums! I've found a lot more help and answers to my questions here than Apple communities.
Score: 103 Votes (Like | Disagree)
1 day ago at 08:02 pm

honestly, they were pretty useless.
There was always someone with 30,000 posts who would give advice like did you turn it off and on?
Score: 83 Votes (Like | Disagree)
1 day ago at 07:54 pm

honestly, they were pretty useless.
Yeah, when the company's official line on anything is your problem doesn't actually exist.... I gave up on using it years ago....
Score: 79 Votes (Like | Disagree)
Spanky Deluxe Avatar
1 day ago at 08:30 pm
I have landed on those pages so so many times over the years when googling a problem. Never, not once, in all those years, did I find a response that was helpful.

It seems to be only people posting for fake internet points with vague generic unhelpful responses. Absolutely nothing of value will be lost by that site being removed.
Score: 49 Votes (Like | Disagree)
1 day ago at 08:26 pm
It will be replaced with iCommunties Pro, a $10/month subscription.
Score: 40 Votes (Like | Disagree)
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