Apple is investigating a bug that may cause iPhone 14 Pro and iPhone 14 Pro Max models to freeze after customers transfer their data from an older iPhone, the company said today in an internal memo obtained by MacRumors.
In the memo, Apple says it is "aware of this issue happening and is investigating." Apple specifically says that some customers may find their new iPhone 14 Pro or iPhone 14 Pro Max models freezing and becoming unresponsive after an iCloud restore or data transfer from their previous iPhone during the Quick Start process.
As a temporary fix, Apple advises customers to force restart their iPhone if it becomes unresponsive for more than five minutes. New iPhone 14 Pro customers faced a similar issue on Friday regarding device activation. While the iPhone 14 Pro ships with iOS 16, there is an available iOS 16.0.1 update that customers should install after setting up their new devices.
I did not do a transfer using iCloud. I do not use iCloud. I restored from a local backup in iTunes, an iPhone backup that I’ve literally been maintaining since 2007. Thankfully everything seems to be okay on my 14 Pro Max as far as I can tell a day and a half in.
People here like to constantly talk smack about me still using iTunes for updates instead of OTA, and backups instead of iCloud; because “eeewwww that uses wires” and “that’s old!” But it’s increasingly proving itself to be the more reliable method of device management. Idk, keep enjoying the paid less secure/less functional alternative i guess.
iPhones have come a LONG way and are much more complex than they were 10-15 years ago.
First that’s an excuse….second Apple has chosen to make things complicated. Hell iTunes was using mostly legacy code till a couple years ago…..20 years later. I expect better from apple and when people just let stuff go and make excuses enables them to continue this garbage.
I experienced it transferring from my 13 Pro. My 13 Pro said it finished transferring, and my 14 Pro was completely unresponsive. Luckily, it just needed a hard reboot, and it kept all the transferred data. It was a bit scary at first though.
That’s a really crummy customer experience for a $1000+ phone…not that “apple way”
Tuesday September 20, 2022 2:20 am PDT by Sami Fathi
The iPhone 14 Pro and iPhone 14 Pro Max officially launched this past Friday, and since their release, users have faced several bugs and issues, ranging from poor battery life, AirDrop not working, camera shaking, and more.
The iPhone 14 Pro and iPhone 14 Pro Max all shipped with the original version of iOS 16, but awaiting customers out of the box was iOS 16.0.1. The update specifically for ...
Friday September 9, 2022 6:55 am PDT by Sami Fathi
Have you ever been outside and found yourself unable to use your iPhone because it's too dim in the glaring sun? For those upgrading to Apple's latest high-end models, the iPhone 14 Pro and iPhone 14 Pro Max are able to get significantly brighter when used outdoors in sunlight, thanks to more advanced displays.
The iPhone 14 Pro and iPhone 14 Pro Max feature Super Retina XDR displays that...
Wednesday September 7, 2022 12:33 pm PDT by Sami Fathi
Apple's new iPhone 14 Pro models are marginally thicker than the previous-generation iPhone 13 Pro models due to camera advancements.
The iPhone 14 Pro and iPhone 14 Pro Max have a thickness of 7.85mm, whereas the iPhone 13 Pro and iPhone 13 Pro Max measure in at 7.65mm. The increased thickness is largely the result of rear camera improvements on the iPhone 14 Pro models, which feature an...
The iPhone 13 Pro and iPhone 13 Pro Max are expected to be replaced by the iPhone 14 Pro and iPhone 14 Pro Max at an Apple event as soon as next month, meaning most customers should hold off on purchasing a new iPhone until then.
The iPhone 14 Pro models are expected to headline with features such as thinner bezels and a "pill and hole-punch" TrueDepth camera array design in place of the...
Monday September 12, 2022 6:50 am PDT by Sami Fathi
The always-on display on the iPhone 14 Pro and iPhone 14 Pro Max will intelligently and automatically turn off when a user leaves their iPhone in a room and walks out while wearing an Apple Watch.
The always-on display on the iPhone 14 Pro and iPhone 14 Pro Max will already turn off when the iPhone is in a user's pocket or face down on a table, helping to save battery life while the device...
Thursday September 8, 2022 5:36 am PDT by Sami Fathi
The iPhone 14 Pro and iPhone 14 Pro Max feature an always-on display for the first time on iPhone, which lets users glance at their phone to see key information, including the time, their wallpaper, and iOS 16 Lock Screen widgets and Live Activities. Since the iPhone 14 Pro is the first iPhone to include an always-on display, there are several unknowns about how the feature will work, what...
Thursday September 15, 2022 8:46 am PDT by Sami Fathi
The iPhone 14 Pro and iPhone 14 Pro Max officially begin arriving to customers on Friday. Apple’s latest high-end phones sport major new features, changes, and design updates that make them an attractive choice for customers still using older models.
If you're getting a new iPhone 14 Pro or iPhone 14 Pro Max tomorrow, you may be slightly overwhelmed or simply interested in what new...
Wednesday August 31, 2022 7:06 am PDT by Sami Fathi
The iPhone 14 Pro and iPhone 14 Pro Max may start with an increased 256GB of storage, rather than the starting 128GB option previously offered for the high-end iPhone models, according to updated forecast from TrendForce. iPhone 14 Pro concept render by Ian Zelbo According to Apple analyst Ming-Chi Kuo, the iPhone 14 lineup will be around 15% more expensive than the average selling price of ...
Sunday September 25, 2022 2:27 pm PDT by Sami Fathi
A YouTuber has put Apple's claims for the durability of the Apple Watch Ultra to the test by putting it up against a drop test, a jar of nails, and repeated hits with a hammer to test the sapphire crystal protecting the display.
TechRax, a channel popular for testing the durability of products, first tested the Apple Watch Ultra by dropping it from around four feet high. The Apple Watch...
Sunday September 25, 2022 10:57 am PDT by Sami Fathi
As we approach the end of a busy product release season for Apple with only new iPads and Macs left to be announced over the next month or so, we're also setting our sights on 2023. Apple is rumored to have several major products in the pipeline for next year, including new Macs, a new HomePod, a VR/AR headset, and so much more.
Other than new iPhones and Apple Watches, which are expected...
An Apple Watch Ultra user has modified their new device's casing to add a brushed finish and remove the orange color of the Action Button in an effort to make it more visually appealing.
The Apple Watch Ultra offers the first complete redesign of the Apple Watch since the product line's announcement in 2014, and while the design has been met with praise from many users, some have criticized...
Monday September 26, 2022 7:34 am PDT by Sami Fathi
Today marks exactly two weeks since Apple released iOS 16 to the public. Besides the personalized Lock Screen, major changes in Messages, and new features in Maps, the update has also seen its fair share of bugs, performance problems, battery drain, and more.
After major iOS updates, it's normal for some users to report having issues with the new update, but such reports usually subside in...
Monday September 26, 2022 7:52 am PDT by Joe Rossignol
Earlier this month, Apple announced that iOS 16.1 will enable a new Live Activities feature that allows iPhone users to stay on top of things that are happening in real time, such as a sports game or a food delivery order, right from the Lock Screen. On the iPhone 14 Pro and Pro Max, Live Activities also integrate with the Dynamic Island.
Premier League match in Dynamic Island via Paul Bradford ...
Monday September 26, 2022 6:23 am PDT by Sami Fathi
iPhone 14 Pro customers on the Verizon network in the U.S. are reporting issues with slow and unreliable 5G cellular connections and calls randomly dropping.
Several threads on Reddit (1,2,3) and the MacRumors forums chronicle issues faced by Verizon customers and Apple's latest iPhone. According to user reports, signal strength on the iPhone 14 Pro is unreliable and weak, while other...
Sunday September 25, 2022 6:50 am PDT by Sami Fathi
Apple may decide to release its remaining products for 2022, which include updated iPad Pro, Mac mini, and 14-inch and 16-inch MacBook Pro models, through press releases on its website rather than a digital event, according to Bloomberg's Mark Gurman. In his latest Power On newsletter, Gurman said that Apple is currently "likely to release its remaining 2022 products via press releases,...
Tuesday September 27, 2022 10:24 am PDT by Juli Clover
The most recent beta of iPadOS 16.1 expands the controversial Stage Manager feature to older iPads, allowing it to work with iPad Pro models that have an A12X or A12Z chip, according to information Apple provided to Engadget.
The beta also removes the external display support from Stage Manager for the current time, with the feature set to return in a later iPadOS 16 update. Apple's...
Tuesday September 27, 2022 11:36 am PDT by Juli Clover
Apple today released new betas of iOS 16.1 and iPadOS 16.1 to developers, tweaking some of the functionality that's been introduced in prior betas and in the case of iPadOS 16.1, adding a major new feature to Stage Manager.
We've rounded up everything new in both betas below.
Wallpaper Updates
Apple has updated the Wallpaper section of the Settings app to allow users to swap between...
Monday September 26, 2022 4:42 am PDT by Tim Hardwick
Apple Watch Ultra has been endorsed by American musician and famous watch collector John Mayer, who has been showing off the new device on his Instagram account.
"Been wearing the Apple Watch Ultra for a week... and it's great," writes Mayer over a photo of the watch. "The first Apple Watch that excited me as a mechanical watch collector." "It's loaded with capability and what I call...
Apple on September 12 released iOS 15.7 and iPadOS 15.7, delivering important fixes for multiple security vulnerabilities, including at least one that has been actively exploited.
Apple's latest mainstream iPhone models come in two sizes with A15 chip, car crash detection, satellite connectivity, and more. iPhone 14 is available now, while iPhone 14 Plus launches on October 7.
Top Rated Comments
People here like to constantly talk smack about me still using iTunes for updates instead of OTA, and backups instead of iCloud; because “eeewwww that uses wires” and “that’s old!” But it’s increasingly proving itself to be the more reliable method of device management. Idk, keep enjoying the paid less secure/less functional alternative i guess.
I expect better from apple and when people just let stuff go and make excuses enables them to continue this garbage.