Apple Card Ranked Tops for Customer Satisfaction by J.D. Power for Second Year
Apple today announced that, for the second year in a row, the Apple Card and its issuer Goldman Sachs ranked highest in the Midsize Credit Card Issuer category of J.D. Power's annual U.S. Credit Card Satisfaction Study.
"Enhancing our customers' lives is at the heart of what we do, so we are honored to have Apple Card and issuer Goldman Sachs recognized again this year for customer satisfaction," said Jennifer Bailey, Apple's vice president of Apple Pay and Apple Wallet. "We remain committed to providing a digital-first credit card that helps customers lead healthier financial lives, and we look forward to continuing to deliver innovative financial tools and award-winning customer satisfaction to our Apple Card users."
The announcement comes a week after it was reported that the U.S. Consumer Financial Protection Bureau is investigating Goldman Sachs over various customer service issues, including complaints over the handling of disputed transactions. The investigation is reportedly focused on Apple Card customer complaints from the past few years.
Apple Card launched three years ago this month and remains available to qualified U.S. residents only. Apple's credit card can be managed completely through the Wallet app on an iPhone or Apple Watch, with key features including color-coded spending summaries, cashback paid out on a daily basis, an interest-free financing option for purchasing new Apple products, and no fees beyond interest charges on overdue balances. There is also a physical Apple Card available for use at stores that do not accept contactless payments.
Popular Stories
Apple is looking for a "breakthrough" with its push into wearable AI devices, including an "AirTag-sized pendant," according to Bloomberg's Mark Gurman.
In a report this week, he said the pendant is reminiscent of the failed Humane AI Pin, but it would be an iPhone accessory rather than a standalone product.
The pendant would feature an "always-on" camera and a microphone for Siri voice...
Apple will announce its rumored low-cost MacBook at its event on March 4, with the device coming in a selection of bold color options, according to a known leaker.
Earlier this week, Apple announced a "special Apple Experience" for the media in New York, London, and Shanghai, taking place on March 4, 2026 at 9:00am ET.
Posting on Weibo, the leaker known as "Instant Digital" said that the...
New trade-in data indicates that Apple's iPhone 17 Pro Max has rapidly become the single most traded-in smartphone.
According to a new report from SellCell, Apple's latest flagship iPhone has quickly risen to the top of the independent trade-in market, accounting for 11.5% of all devices appearing in the top-20 trade-in rankings just months after release. The analysis is based on SellCell...
Back at WWDC 2025, Apple revealed that it was planning to allow CarPlay users to watch video via AirPlay in their vehicles while they are not driving, and the first beta of iOS 26.4 suggests the feature may be nearing availability.
There are several new references to CarPlay video streaming functionality within the iOS 26.4 beta's source code. The feature is not yet visible to users, but...
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max.
One thing worth...
