Amazon to Permanently Disable Cloud Cam, Offers Affected Customers a Free Blink Mini and/or Echo - MacRumors
Skip to Content

Amazon to Permanently Disable Cloud Cam, Offers Affected Customers a Free Blink Mini and/or Echo

Amazon today announced that it is dropping support for its Cloud Cam indoor security camera, which launched in 2017. In an email, Amazon said customers will no longer be able to use the Cloud Cam and all companion apps starting December 2, 2022.

amazon cloud cam
Cloud Cam users will be able to download any video recordings until December 2, 2022, at which point all video history will be deleted, according to Amazon's email.

Amazon said it has decided to focus its efforts on other smart home technologies, including its Ring and Blink lines of products. Amazon is offering customers who still actively use the Cloud Cam a complimentary Blink Mini indoor security camera and a one-year Blink Plus subscription plan, while customers who still actively use the Cloud Cam "Key Edition" that works with smart locks will also be eligible for a fourth-generation Echo as a substitute hub for connecting compatible smart locks via the Alexa app.

Update: MacRumors received the following statement from an Amazon spokesperson:

Starting on December 2, 2022, customers will no longer be able to use their Amazon Cloud Cam and Amazon Cloud Cam—Key Edition. Those still actively using their Cloud Cam will be eligible for a complementary Blink Mini and a full year of a Blink Subscription Plan; those still using Cloud Cam—Key Edition, will also be eligible for an Echo (4th Gen). We will continue to offer innovative smart home security solutions for our customers through Amazon’s Ring and Blink brands.

Tag: Amazon

Popular Stories

apple price hike

Apple Just Increased Prices on MacBooks, iPads, and More

Thursday June 25, 2026 5:44 am PDT by
Apple today dramatically increased device prices across multiple product lines. Subscribe to the MacRumors YouTube channel for more videos. After temporarily taking it down earlier today, Apple's online store is back up with a series of product price increases. The changes are as follows: HomePod mini: $129, up from $99 (+$30) HomePod: $349, up from $299 (+$50) Apple TV: $199, up from...
Apple Up Arrow Fearture

Apple Explains Why It Raised Prices on 14 Products Today

Thursday June 25, 2026 10:42 am PDT by
Apple today raised prices on many of its products, including all Macs and iPads, as well as the Apple TV, HomePod, HomePod mini, and Vision Pro. We shared a list of the price increases, which range from $30 for the HomePod mini to up to $1,300 for the Mac Studio. iPhone, Apple Watch, and AirPods prices have not changed, at least for now. In a statement shared with MacRumors, Apple said it...
Mac Studio Feature

M5 Ultra Mac Studio Could Launch in 2026 With Up to 768GB of RAM

Thursday June 25, 2026 2:30 pm PDT by
Despite price increases across the Mac line, Apple is still planning to release a new Mac Studio as soon as this year, reports Bloomberg. Apple plans to introduce a new M5 Ultra chip as the final option in the M5 family before it transitions to the M6, M7, M7 Pro, and M7 Max. The M5 Ultra will come in a new version of the Mac Studio, which hasn't been updated since March 2025. The Mac...

Top Rated Comments

Danfango Avatar
53 months ago
Internet of Trash.

Amazon should be forced to buy them back and recycle them properly.
Score: 49 Votes (Like | Disagree)
53 months ago
Another abandoned IoT device that leaves consumers holding the bag
Score: 38 Votes (Like | Disagree)
Robert.Walter Avatar
53 months ago
How very google of them.
Score: 25 Votes (Like | Disagree)
nwcs Avatar
53 months ago
Physical goods are required to have 7 years of support for warranty and parts replacement (from date of last sale I believe). I think IOT should have the same requirements for services to be functional.
Score: 16 Votes (Like | Disagree)
53 months ago
This is one of the reasons I just manage my own NVR. So dumb.
Score: 11 Votes (Like | Disagree)
Phil77354 Avatar
53 months ago
More reason for me to be sticking with HomeKit and (so far at least) managing to avoid all use of other systems devices.

Especially Amazon and Alexa; while I like Amazon for some (well, many) kinds of shopping and am very happy with my (multiple) Kindles, no thanks to their (and Googles) non-HomeKit stuff.
Score: 8 Votes (Like | Disagree)