Amazon to Permanently Disable Cloud Cam, Offers Affected Customers a Free Blink Mini and/or Echo - MacRumors
Skip to Content

Amazon to Permanently Disable Cloud Cam, Offers Affected Customers a Free Blink Mini and/or Echo

Amazon today announced that it is dropping support for its Cloud Cam indoor security camera, which launched in 2017. In an email, Amazon said customers will no longer be able to use the Cloud Cam and all companion apps starting December 2, 2022.

amazon cloud cam
Cloud Cam users will be able to download any video recordings until December 2, 2022, at which point all video history will be deleted, according to Amazon's email.

Amazon said it has decided to focus its efforts on other smart home technologies, including its Ring and Blink lines of products. Amazon is offering customers who still actively use the Cloud Cam a complimentary Blink Mini indoor security camera and a one-year Blink Plus subscription plan, while customers who still actively use the Cloud Cam "Key Edition" that works with smart locks will also be eligible for a fourth-generation Echo as a substitute hub for connecting compatible smart locks via the Alexa app.

Update: MacRumors received the following statement from an Amazon spokesperson:

Starting on December 2, 2022, customers will no longer be able to use their Amazon Cloud Cam and Amazon Cloud Cam—Key Edition. Those still actively using their Cloud Cam will be eligible for a complementary Blink Mini and a full year of a Blink Subscription Plan; those still using Cloud Cam—Key Edition, will also be eligible for an Echo (4th Gen). We will continue to offer innovative smart home security solutions for our customers through Amazon’s Ring and Blink brands.

Tag: Amazon

Popular Stories

iPhone Satellite Feature

Amazon Files for 5,105-Satellite Network That Will Power iPhone Satellite Features

Monday July 27, 2026 10:21 am PDT by
Amazon is planning to deploy up to 5,105 low Earth orbit satellites that will use Globalstar spectrum to provide voice, data, messaging, and emergency services to devices like the iPhone. Amazon's project is expected to improve existing iPhone satellite features and support new features. Apple uses Globalstar for the satellite features on the iPhone and Apple Watch Ultra 3, and Amazon is in...
iPhone 18 Pro Deep Red Feature

iPhone 18 Pro Launching Next Month With These 12 New Features

Thursday August 6, 2026 7:03 am PDT by
It is now August, and that means the iPhone 18 Pro and iPhone 18 Pro Max are just a month away. The devices are expected to look similar to the iPhone 17 Pro and iPhone 17 Pro Max, but there will still be many year-over-year changes, with rumored features including a smaller Dynamic Island, 5G via satellite, and more. Apple is expected to unveil the iPhone 18 Pro, iPhone 18 Pro Max, and a...
Everything Apple Is Expected to Announce in September Feature

Everything Apple Is Expected to Announce in September

Tuesday August 4, 2026 3:10 pm PDT by
Apple is going to announce at least five new devices next month at its annual iPhone-centric event, though it's possible we'll also get devices that were waiting on Siri AI. Here's what's coming. iPhone 18 Pro Rumors suggest the iPhone 18 Pro is going to look a lot like the iPhone 17 Pro, but with a smaller Dynamic Island. It's getting a new Wide camera with a variable aperture for more...

Top Rated Comments

Danfango Avatar
55 months ago
Internet of Trash.

Amazon should be forced to buy them back and recycle them properly.
Score: 49 Votes (Like | Disagree)
55 months ago
Another abandoned IoT device that leaves consumers holding the bag
Score: 38 Votes (Like | Disagree)
Robert.Walter Avatar
55 months ago
How very google of them.
Score: 25 Votes (Like | Disagree)
nwcs Avatar
55 months ago
Physical goods are required to have 7 years of support for warranty and parts replacement (from date of last sale I believe). I think IOT should have the same requirements for services to be functional.
Score: 16 Votes (Like | Disagree)
55 months ago
This is one of the reasons I just manage my own NVR. So dumb.
Score: 11 Votes (Like | Disagree)
Phil77354 Avatar
55 months ago
More reason for me to be sticking with HomeKit and (so far at least) managing to avoid all use of other systems devices.

Especially Amazon and Alexa; while I like Amazon for some (well, many) kinds of shopping and am very happy with my (multiple) Kindles, no thanks to their (and Googles) non-HomeKit stuff.
Score: 8 Votes (Like | Disagree)