Gazelle Decides Not to End Device Trade-In Program After All

Gazelle, a company that buys old iPhones, iPads, and Macs, has reinstated its device trade-in program after initially ending it in February.

Gazelle
Back in December, Gazelle announced plans to end its trade-in program in 2021, and said that it would shut down trade-in options on February 1, 2021. Gazelle stopped taking trade-ins at that time, but has since reversed course on the decision.

As of April 5, Gazelle is once again accepting online trade-ins for smartphones and tablets. In an email to customers that was also shared with The Verge, Gazelle said that trade-ins were reinstated after feedback from consumers.

Earlier this year, we announced that we will no longer be offering our trade-in option on Gazelle. After careful consideration, including feedback from customers like you, we have decided to keep Gazelle Trade-In going. Today, we are happy to say, 'We're back, baby!' Gazelle Trade-In is a pioneer of the electronics trade-in space and we are happy to continue building on our legacy by offering a simple process and immediate payouts for those unwanted devices.

When initially announcing that its online trade-in program was ending, Gazelle said that it would instead focus on its in-store ecoATM kiosks, which are designed to offer instant cash for devices.

Gazelle operates more than 4,000 ecoATM units across the United States and has collected more than 25 million devices.

Top Rated Comments

moabal Avatar
15 months ago
Good! How else am I going to get free boxes so I can use them with other trade in services?
Score: 14 Votes (Like | Disagree)
Surfer13134 Avatar
15 months ago
I used them one time and that is the last time I will ever use them. This was about 3 years ago and traded in my iPhone 6 I think. I was quoted to get around $500 for it in Amazon Gift Cards. It was in PERFECT condition, I get an email from the company saying they revised my offer and only wanted to give me $25 for it saying the phone was damaged. My heart sunk thinking I got ripped off. Thankfully from the advice on here from others I recorded EVERYTHING and took all types of photos, I replied to the email with the links to video and photos and I called in and the rep on the phone put me on hold and came back and apologized and told me they were issuing me the full credit and a $25 extra for the inconvenience and the rep said the warehouse worker accidentally scanned the wrong phone in my account.

If I didnt have the images and videos who the hell knows what they would of done. After that I vowed to never use them again.
Score: 14 Votes (Like | Disagree)
dohspc Avatar
15 months ago
The king of device trade in ripoffs!
Score: 9 Votes (Like | Disagree)
now i see it Avatar
15 months ago
"Feedback from customers"
Translated: nobody went into stores & malls to visit the kiosks
Score: 8 Votes (Like | Disagree)
lcseds Avatar
15 months ago
They are crooks. You will have less grief throwing it in the trash. I hope Gazelle goes out of business.....and soon.
Score: 7 Votes (Like | Disagree)
snebes Avatar
15 months ago

What else were they going to do?
If this trade-in / recycling thing was their primary business?
They would read the whole article before commenting.

Gazelle runs an ecoATM business.
Score: 5 Votes (Like | Disagree)

Related Stories

apple trade in devices collage

Apple's Trade-In Partner Phobio Has Reportedly Faced an 'Alarming Uptick' in Complaints

Wednesday April 14, 2021 11:55 am PDT by
Apple has placed increased emphasis on device trade-ins in the last few years, with the company largely relying on third-party partners for its trade-in program, including Atlanta-based outfit Phobio in the United States. While many customers are satisfied with their trade-in experience, The Verge today reported that there has been an "alarming uptick" of online complaints about Phobio in...
peloton tv workout cardio

Apple Floated as Potential Buyer of Peloton

Friday January 21, 2022 6:11 am PST by
Following months of bleak news about Peloton's "precarious state," including the revelation that it has halted production of its bikes and treadmills, Apple is being floated as a potential buyer of Peloton's troubled fitness business. Yesterday, CNBC reported that Peloton will temporarily stop production of its connected fitness products due to a "significant reduction" in consumer demand, a ...
iPhone trade in

Apple Working on 'Cosmetic Scan' Trade-In Tool for iPhone

Thursday January 27, 2022 2:50 pm PST by
Apple is developing a new trade-in tool that will be used to scan the iPhone for cosmetic damage, likely with the aim of generating a more accurate trade-in estimate. Code for the feature was discovered in the iOS 15.4 beta by MacRumors contributor Steve Moser, and it was also highlighted by 9to5Mac. There's not a lot of detail right now, but in a Diagnostic Services section, there are...
aapl all time high 7dec21

AAPL Shares Hit Another All-Time High as Morgan Stanley Raises Apple Price Target to $200

Tuesday December 7, 2021 1:41 pm PST by
Apple shares closed at a new all-time high today, rising 3.5% to finish the regular trading day at $171.18. Shares have also gained another 1% in after-hours trading, touching $173. Apple's stock is up over 32% this year and almost 14% in just the past month, with the company reaching a market capitalization of $2.8 trillion. It's mostly been a fairly steady march upward for Apple shares...
mac studio lifestyle shot

Apple Executives Discuss How Mac Studio Fills the Gap Between iMac and Mac Pro

Thursday March 17, 2022 9:54 am PDT by
Apple's new Mac Studio desktop computer will begin arriving to customers this Friday. Ahead of the launch, TechCrunch's Matthew Panzarino spoke with a trio of senior Apple employees about the company's process of designing the Mac Studio. Just like the Mac Pro tower released in late 2019, the Mac Studio was born as a result of Apple's Pro Workflows Team that was created shortly after the...
iCloud General Feature

UK Network Operators Target iCloud Private Relay in Complaint to Regulator

Sunday March 13, 2022 3:48 am PDT by
A group of UK network operators have formally urged the UK's Competition and Markets Authority (CMA) to regulate iCloud Private Relay, claiming that Apple's privacy service is anti-competitive, potentially bad for users, and a threat to national security. In its response to the CMA's Interim Report on mobile ecosystems, Mobile UK, a trade association of British mobile network operators,...
iphone 12 vs iphone 12 mini

Apple Drops Device Trade-In Prices in the U.S.

Tuesday November 9, 2021 1:08 pm PST by
Apple today updated its iPhone trade-in site, dropping the maximum trade-in prices of almost all of its trade-in options. Trading in the iPhone 12 Pro Max, for example, will now net you $700, $90 less than it was worth yesterday. With Apple's trade-in program, customers can send in their old devices and receive an Apple gift card that can be put toward the purchase of a new device. Apple...
apple watch series 7

Apple Offering $25 Extra Credit During Apple Watch Trade-In in Celebration of Heart Month

Tuesday February 1, 2022 1:16 am PST by
In celebration of Heart Month, Apple is offering all customers who trade in an Apple Watch $25 extra in credit to encourage owners of older Apple Watch models to upgrade to one of the newer models. Heart Month is celebrated during February, and Apple this week shared some of the ways it's celebrating across its services. The $25 Apple Watch trade-in credit is valid until February 28 in...

Popular Stories

iPhone 13 Always On Feature

iPhone 14 Pro Screen Refresh Rate Upgrade Could Allow for Always-On Display

Tuesday May 24, 2022 7:23 am PDT by
Last year's iPhone 13 Pro models were the first of Apple's smartphones to come with 120Hz ProMotion displays, and while the two iPhone 14 Pro models will continue to feature the technology, their screens could well boast expanded refresh rate variability this time round. To bring ProMotion displays to the ‌iPhone 13 Pro models‌, Apple adopted LTPO panel technology with variable refresh...
iPhone 14 Pro Purple Front and Back MacRumors Exclusive

iPhone 14 Pro Renders Highlight Multiple Design Changes

Wednesday May 25, 2022 8:56 am PDT by
Leaker Jon Prosser today shared ostensibly accurate renders of the iPhone 14 Pro, providing the most accurate look yet at what the device could look like when it launches later this year. In the latest video on YouTube channel Front Page Tech, Prosser revealed renders of the iPhone 14 Pro made by Apple concept graphic designer Ian Zelbo, highlighting a range of specific design changes...
iPhone 14 Purple Lineup Feature

Will the iPhone 14 Be a Disappointment?

Saturday May 21, 2022 9:00 am PDT by
With around four months to go before Apple is expected to unveil the iPhone 14 lineup, the overwhelming majority of rumors related to the new devices so far have focused on the iPhone 14 Pro, rather than the standard iPhone 14 – leading to questions about how different the iPhone 14 will actually be from its predecessor, the iPhone 13. The iPhone 14 Pro and iPhone 14 Pro Max are expected...
iPhone 13 Face ID

'High-End' iPhone 14 Front-Facing Camera to Cost Apple Three Times More

Monday May 23, 2022 7:05 am PDT by
The iPhone 14 will feature a more expensive "high-end" front-facing camera with autofocus, partly made in South Korea for the first time, ET News reports. Apple reportedly ousted a Chinese candidate to choose LG Innotek, a South Korean company, to supply the iPhone 14's front-facing camera alongside Japan's Sharp. The company is said to have originally planned to switch to LG for the iPhone...
apple wwdc 2022

Apple Shares WWDC 2022 Schedule, Keynote to Take Place June 6 at 10:00 a.m PT

Tuesday May 24, 2022 9:06 am PDT by
Apple today confirmed that the keynote event for the Worldwide Developers Conference will begin at 10:00 a.m. Pacific Time on June 6, the first day of WWDC. The keynote will be an online-only event, though a select number of developers have been invited to the Apple Park campus for a viewing event. In addition to confirming the keynote date and time, Apple has shared the full WWDC 2022...
2022 Apple Watch Pride Edition Bands

Apple Announces 2022 Pride Edition Watch Bands and Watch Face

Tuesday May 24, 2022 6:24 am PDT by
Apple today announced new Pride bands for the Apple Watch, with new Pride Edition Sport Loop and Pride Edition Nike Sport Loop options available. The new Pride Edition bands are available to order today for $49 on Apple.com and in the Apple Store app, and will be available at Apple Store locations starting May 26. The Pride Edition Nike Sport Loop is also coming soon to Nike.com. This...