Gazelle Decides Not to End Device Trade-In Program After All

Gazelle, a company that buys old iPhones, iPads, and Macs, has reinstated its device trade-in program after initially ending it in February.

Gazelle
Back in December, Gazelle announced plans to end its trade-in program in 2021, and said that it would shut down trade-in options on February 1, 2021. Gazelle stopped taking trade-ins at that time, but has since reversed course on the decision.

As of April 5, Gazelle is once again accepting online trade-ins for smartphones and tablets. In an email to customers that was also shared with The Verge, Gazelle said that trade-ins were reinstated after feedback from consumers.

Earlier this year, we announced that we will no longer be offering our trade-in option on Gazelle. After careful consideration, including feedback from customers like you, we have decided to keep Gazelle Trade-In going. Today, we are happy to say, 'We're back, baby!' Gazelle Trade-In is a pioneer of the electronics trade-in space and we are happy to continue building on our legacy by offering a simple process and immediate payouts for those unwanted devices.

When initially announcing that its online trade-in program was ending, Gazelle said that it would instead focus on its in-store ecoATM kiosks, which are designed to offer instant cash for devices.

Gazelle operates more than 4,000 ecoATM units across the United States and has collected more than 25 million devices.

Top Rated Comments

moabal Avatar
22 months ago
Good! How else am I going to get free boxes so I can use them with other trade in services?
Score: 14 Votes (Like | Disagree)
Surfer13134 Avatar
22 months ago
I used them one time and that is the last time I will ever use them. This was about 3 years ago and traded in my iPhone 6 I think. I was quoted to get around $500 for it in Amazon Gift Cards. It was in PERFECT condition, I get an email from the company saying they revised my offer and only wanted to give me $25 for it saying the phone was damaged. My heart sunk thinking I got ripped off. Thankfully from the advice on here from others I recorded EVERYTHING and took all types of photos, I replied to the email with the links to video and photos and I called in and the rep on the phone put me on hold and came back and apologized and told me they were issuing me the full credit and a $25 extra for the inconvenience and the rep said the warehouse worker accidentally scanned the wrong phone in my account.

If I didnt have the images and videos who the hell knows what they would of done. After that I vowed to never use them again.
Score: 14 Votes (Like | Disagree)
dohspc Avatar
22 months ago
The king of device trade in ripoffs!
Score: 9 Votes (Like | Disagree)
now i see it Avatar
22 months ago
"Feedback from customers"
Translated: nobody went into stores & malls to visit the kiosks
Score: 8 Votes (Like | Disagree)
lcseds Avatar
22 months ago
They are crooks. You will have less grief throwing it in the trash. I hope Gazelle goes out of business.....and soon.
Score: 7 Votes (Like | Disagree)
snebes Avatar
22 months ago

What else were they going to do?
If this trade-in / recycling thing was their primary business?
They would read the whole article before commenting.

Gazelle runs an ecoATM business.
Score: 5 Votes (Like | Disagree)

Related Stories

apple trade in devices collage

Apple's Trade-In Partner Phobio Has Reportedly Faced an 'Alarming Uptick' in Complaints

Wednesday April 14, 2021 11:55 am PDT by
Apple has placed increased emphasis on device trade-ins in the last few years, with the company largely relying on third-party partners for its trade-in program, including Atlanta-based outfit Phobio in the United States. While many customers are satisfied with their trade-in experience, The Verge today reported that there has been an "alarming uptick" of online complaints about Phobio in...
peloton tv workout cardio

Apple Floated as Potential Buyer of Peloton

Friday January 21, 2022 6:11 am PST by
Following months of bleak news about Peloton's "precarious state," including the revelation that it has halted production of its bikes and treadmills, Apple is being floated as a potential buyer of Peloton's troubled fitness business. Yesterday, CNBC reported that Peloton will temporarily stop production of its connected fitness products due to a "significant reduction" in consumer demand, a ...
iPhone trade in

Apple Working on 'Cosmetic Scan' Trade-In Tool for iPhone

Thursday January 27, 2022 2:50 pm PST by
Apple is developing a new trade-in tool that will be used to scan the iPhone for cosmetic damage, likely with the aim of generating a more accurate trade-in estimate. Code for the feature was discovered in the iOS 15.4 beta by MacRumors contributor Steve Moser, and it was also highlighted by 9to5Mac. There's not a lot of detail right now, but in a Diagnostic Services section, there are...
aapl all time high 7dec21

AAPL Shares Hit Another All-Time High as Morgan Stanley Raises Apple Price Target to $200

Tuesday December 7, 2021 1:41 pm PST by
Apple shares closed at a new all-time high today, rising 3.5% to finish the regular trading day at $171.18. Shares have also gained another 1% in after-hours trading, touching $173. Apple's stock is up over 32% this year and almost 14% in just the past month, with the company reaching a market capitalization of $2.8 trillion. It's mostly been a fairly steady march upward for Apple shares...
mac studio lifestyle shot

Apple Executives Discuss How Mac Studio Fills the Gap Between iMac and Mac Pro

Thursday March 17, 2022 9:54 am PDT by
Apple's new Mac Studio desktop computer will begin arriving to customers this Friday. Ahead of the launch, TechCrunch's Matthew Panzarino spoke with a trio of senior Apple employees about the company's process of designing the Mac Studio. Just like the Mac Pro tower released in late 2019, the Mac Studio was born as a result of Apple's Pro Workflows Team that was created shortly after the...
iCloud General Feature

UK Network Operators Target iCloud Private Relay in Complaint to Regulator

Sunday March 13, 2022 3:48 am PDT by
A group of UK network operators have formally urged the UK's Competition and Markets Authority (CMA) to regulate iCloud Private Relay, claiming that Apple's privacy service is anti-competitive, potentially bad for users, and a threat to national security. In its response to the CMA's Interim Report on mobile ecosystems, Mobile UK, a trade association of British mobile network operators,...
iphone 12 vs iphone 12 mini

Apple Drops Device Trade-In Prices in the U.S.

Tuesday November 9, 2021 1:08 pm PST by
Apple today updated its iPhone trade-in site, dropping the maximum trade-in prices of almost all of its trade-in options. Trading in the iPhone 12 Pro Max, for example, will now net you $700, $90 less than it was worth yesterday. With Apple's trade-in program, customers can send in their old devices and receive an Apple gift card that can be put toward the purchase of a new device. Apple...
apple watch series 7

Apple Offering $25 Extra Credit During Apple Watch Trade-In in Celebration of Heart Month

Tuesday February 1, 2022 1:16 am PST by
In celebration of Heart Month, Apple is offering all customers who trade in an Apple Watch $25 extra in credit to encourage owners of older Apple Watch models to upgrade to one of the newer models. Heart Month is celebrated during February, and Apple this week shared some of the ways it's celebrating across its services. The $25 Apple Watch trade-in credit is valid until February 28 in...

Popular Stories

maxresdefault

Can't Get an iPhone 14 Pro? Here's Why You Should Wait for the iPhone 15 Ultra

Monday December 5, 2022 11:44 am PST by
Due to production issues at Apple supplier factories in China, the iPhone 14 Pro and iPhone 14 Pro Max are backordered and basically out of stock at every store. If you were planning to gift or receive an iPhone 14 Pro model for the holidays and didn't already get one, you're basically out of luck because they're gone until late December. Subscribe to the MacRumors YouTube channel for more ...
Apple advanced security Advanced Data Protection screen Feature

FBI Calls End-to-End Encryption 'Deeply Concerning' as Privacy Groups Hail Apple's Advanced Data Protection as a Victory for Users

Thursday December 8, 2022 2:45 am PST by
Apple yesterday announced that end-to-end encryption is coming to even more sensitive types of iCloud data, including device backups, messages, photos, and more, meeting the longstanding demand of both users and privacy groups who have rallied for the company to take the significant step forward in user privacy. iCloud end-to-end encryption, or what Apple calls "Advanced Data Protection,"...
General iOS 16 Feature Yellow

iOS 16.2 for iPhone Launching This Month With These 8 New Features

Thursday December 1, 2022 8:44 am PST by
Apple plans to publicly release iOS 16.2 for the iPhone in mid-December, according to Bloomberg's Mark Gurman. The update remains in beta testing for now, with at least eight new features and changes already uncovered so far. iOS 16.2 introduces a number of new features, including Apple's new whiteboard app Freeform, two new Lock Screen widgets for Sleep and Medications, the ability to hide...
maxresdefault

Hands-On With Apple Music Sing in iOS 16.2

Wednesday December 7, 2022 12:24 pm PST by
With the iOS 16.2 release candidate that came out today, Apple added the new Apple Music Sing feature that was announced earlier this week. We thought we'd check out the new karaoke feature to see how it works. Subscribe to the MacRumors YouTube channel for more videos. Apple Music Sing is available on modern iPhones and iPads, as well as the newest Apple TV 4K. It's built in to the Apple...
Apple car wheel icon feature yellow

Apple to Charge Under $100,000 for Apple Car, Launch Planned for 2026

Tuesday December 6, 2022 2:31 pm PST by
Apple is aiming to launch an Apple-branded consumer-oriented vehicle by 2026, and its goal is to hit a price point under $100,000 to make the car appeal to a wider range of customers, reports Bloomberg. Apple initially planned to design a car that might look similar to Canoo's Lifestyle Vehicle, where passengers could face one another in a limousine-style car with no steering wheel or...
General iOS 16 Feature Yellow

iOS 16.2 for iPhone Expected to Launch Next Week With These 12 New Features

Thursday December 8, 2022 7:05 am PST by
iOS 16.2 is expected to be released next week following nearly two months of beta testing. With last-minute additions like Apple Music Sing and Advanced Data Protection, the software update now has over a dozen new features for the iPhone. Below, we've recapped many of the new features coming with iOS 16.2, including Apple's new whiteboard app Freeform, two new Lock Screen widgets, the...
introducing apple music sing

Apple Music Adding a Karaoke Experience With Apple Music Sing

Tuesday December 6, 2022 7:09 am PST by
Apple today announced Apple Music Sing, a new feature in Apple Music that lets users sing their favorite songs with adjustable vocals and more. Apple Music Sing will utilize Apple Music's real-time lyrics to allow users to sing to their favorite songs using adjustable vocals, background vocals, and duet view to allow more than one singer.Apple Music Sing includes: Adjustable vocals: Users...
Twitter Feature

Twitter to Charge $11 Per Month for Twitter Blue on iPhone, $7 on Website

Wednesday December 7, 2022 6:47 pm PST by
Twitter plans to charge $11 per month for a Twitter Blue subscription on the iPhone in order to account for the 30 percent cut that Apple takes from in-app purchases, reports The Information. On the web, Twitter Blue will be priced at $7 per month. Prior to when Twitter Blue was paused, Twitter was charging $7.99 for a subscription, but the pricing will change before it relaunches. According ...
Apple advanced security Advanced Data Protection screen Feature

Apple Announces End-to-End Encryption Option for iCloud Photos, Notes, Backups, and More

Wednesday December 7, 2022 10:00 am PST by
Apple today announced it is expanding end-to-end encryption to many additional iCloud data categories on an opt-in basis for enhanced security. iCloud already protects 14 data categories using end-to-end encryption by default, including the Messages app when backups are disabled, passwords stored in iCloud Keychain, Health data, Apple Maps search history, Apple Card transactions, and more,...