Gazelle Decides Not to End Device Trade-In Program After All

Gazelle, a company that buys old iPhones, iPads, and Macs, has reinstated its device trade-in program after initially ending it in February.

Gazelle
Back in December, Gazelle announced plans to end its trade-in program in 2021, and said that it would shut down trade-in options on February 1, 2021. Gazelle stopped taking trade-ins at that time, but has since reversed course on the decision.

As of April 5, Gazelle is once again accepting online trade-ins for smartphones and tablets. In an email to customers that was also shared with The Verge, Gazelle said that trade-ins were reinstated after feedback from consumers.

Earlier this year, we announced that we will no longer be offering our trade-in option on Gazelle. After careful consideration, including feedback from customers like you, we have decided to keep Gazelle Trade-In going. Today, we are happy to say, 'We're back, baby!' Gazelle Trade-In is a pioneer of the electronics trade-in space and we are happy to continue building on our legacy by offering a simple process and immediate payouts for those unwanted devices.

When initially announcing that its online trade-in program was ending, Gazelle said that it would instead focus on its in-store ecoATM kiosks, which are designed to offer instant cash for devices.

Gazelle operates more than 4,000 ecoATM units across the United States and has collected more than 25 million devices.

Popular Stories

apple tv 4k new orange

New Apple TV Expected Later This Year With These New Features

Saturday July 12, 2025 3:09 pm PDT by
A new Apple TV is expected to be released later this year, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the next Apple TV, according to rumors. Rumors Faster Wi-Fi Support The next Apple TV will be equipped with Apple's own combined Wi-Fi and Bluetooth chip, according to Bloomberg's Mark Gurman. He said the chip supports ...
iphone 16 pro ghost hand

5 Reasons to Skip This Year's iPhone 17 Pro

Thursday July 10, 2025 4:54 am PDT by
Apple will launch its new iPhone 17 series in two months, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive. If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 16 New Features

Friday July 11, 2025 12:40 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are only two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:A redesigned Dynamic Island: It has been rumored that all iPhone 17 models will have a redesigned Dynamic Island interface — it might ...
Apple Watch Ultra 2 Complications

Apple Watch Ultra 3: What to Expect

Sunday July 13, 2025 10:30 am PDT by
The long wait for an Apple Watch Ultra 3 is nearly over, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the Apple Watch Ultra 3:Satellite connectivity for sending and receiving text messages when Wi-Fi and cellular coverage is unavailable 5G support, up from LTE on the Apple Watch Ultra 2 Likely a wide-angle OLED display that ...
iphone 16 pro pro max

iPhone 17 Pro Models With BOE Displays Will Be Sold in China Only

Thursday July 10, 2025 11:59 pm PDT by
iPhone 17 Pro and iPhone 17 Pro Max models with displays made by BOE will be sold exclusively in China, according to a new report. Last week, it emerged that Chinese display manufacturer BOE was aggressively ramping up its OLED production capacity for future iPhone models as part of a plan to recapture a major role in Apple's supply chain. Now, tech news aggregator Jukan Choi reports...
top stories 2025 07 12

Top Stories: iPhone 17 Pro Rumors, iOS 26 Beta 3, and More

Saturday July 12, 2025 6:00 am PDT by
The iOS 26 public beta release is quickly approaching, while developers have recently gotten their hands on a third round of betas that has seen Apple continue to tweak features, design, and functionality. We're also continuing to hear rumors about the iPhone 17 lineup that is now just about right around the corner, while Apple's latest big-budget film appears to be taking off, so read on...

Top Rated Comments

moabal Avatar
56 months ago
Good! How else am I going to get free boxes so I can use them with other trade in services?
Score: 14 Votes (Like | Disagree)
Surfer13134 Avatar
56 months ago
I used them one time and that is the last time I will ever use them. This was about 3 years ago and traded in my iPhone 6 I think. I was quoted to get around $500 for it in Amazon Gift Cards. It was in PERFECT condition, I get an email from the company saying they revised my offer and only wanted to give me $25 for it saying the phone was damaged. My heart sunk thinking I got ripped off. Thankfully from the advice on here from others I recorded EVERYTHING and took all types of photos, I replied to the email with the links to video and photos and I called in and the rep on the phone put me on hold and came back and apologized and told me they were issuing me the full credit and a $25 extra for the inconvenience and the rep said the warehouse worker accidentally scanned the wrong phone in my account.

If I didnt have the images and videos who the hell knows what they would of done. After that I vowed to never use them again.
Score: 14 Votes (Like | Disagree)
dohspc Avatar
56 months ago
The king of device trade in ripoffs!
Score: 9 Votes (Like | Disagree)
now i see it Avatar
56 months ago
"Feedback from customers"
Translated: nobody went into stores & malls to visit the kiosks
Score: 8 Votes (Like | Disagree)
lcseds Avatar
56 months ago
They are crooks. You will have less grief throwing it in the trash. I hope Gazelle goes out of business.....and soon.
Score: 7 Votes (Like | Disagree)
snebes Avatar
56 months ago

What else were they going to do?
If this trade-in / recycling thing was their primary business?
They would read the whole article before commenting.

Gazelle runs an ecoATM business.
Score: 5 Votes (Like | Disagree)