Apple Distributing New Heated Display Removal Machine for iPhone 12 Repairs

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Apple is providing Genius Bars and Apple Authorized Service Providers with a new heated display removal fixture for iPhone 12 and iPhone 12 Pro repairs, according to information obtained by MacRumors from a reliable source.

iphone 12 blue aluminum
To open iPhone 12 models, technicians will be required to slide the device into a specialized tray, and then place the tray into the high-temperature fixture for two minutes to warm up the adhesive below the display. Once the adhesive is loose, technicians will be able to remove the display by twisting an arm with a suction cup at the top of the machine.

It is unclear why Apple is requiring that heat be used to remove the display on iPhone 12 models, but it could be due to the devices having a new flat-edge design with a display that sits flush with the frame. iPhone 12 models also have improved IP68-rated water resistance up to a depth of six meters, which could mean the devices have stronger adhesive.

Apple's standard display removal tool for previous-generation iPhones is a relatively basic arm with a suction cup, with no heat involved.

Given that teardowns of iPhone 12 models have already surfaced online, it clearly remains possible to open the devices without using Apple's new heated fixture, but it will be a requirement for Genius Bars and Apple Authorized Service Providers nonetheless.

Apple recently disclosed its out-of-warranty repair pricing for iPhone 12 models, including $69 for a replacement battery and $279 for a screen repair. For all other damage, such as cracked rear glass, the repair fee is $449 for the iPhone 12 and $549 for the iPhone 12 Pro. To obtain service, visit the Get Support page on Apple's website.

Update: In response to this news, MacRumors received the following statement from Kyle Wiens, founder of electronics repair website iFixit.com: "iPhone owners should have the ability to repair their own phones. If the new iPhone design requires a fixture to repair, Apple should sell it to their customers."

Update 2: A photo of the heated display removal fixture has surfaced on Twitter:

heated display removal fixture iphone

Tags: Apple Authorized Service Providers, Genius Bar
Related Forum: iPhone

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Top Rated Comments

tzm41 Avatar
tzm41
60 months ago

Seems like a barrier to the DIY and 3rd party repair crowd.
DIY people already use heating tools to soften the glue
Score: 17 Votes (Like | Disagree)
scott523 Avatar
scott523
60 months ago
Unclear? I think it's pretty clear why. It's to streamline procedure in opening the device and reduce risk of damage during repair in stores.
Score: 9 Votes (Like | Disagree)
Boatboy24 Avatar
Boatboy24
60 months ago
iPhone 12 has heated displays?
Score: 9 Votes (Like | Disagree)
-DMN- Avatar
-DMN-
60 months ago
I just throw mine in the microwave and flip it half-way thru.
Score: 8 Votes (Like | Disagree)
steve09090 Avatar
steve09090
60 months ago
I can’t see anything wrong with this. It sounds like it’s the best way to make an iPhone, not a way to stop 3rd party repairers [S](of course excluding conspiracy theorists points of view)[/S]
Score: 6 Votes (Like | Disagree)
acorntoy Avatar
acorntoy
60 months ago

Seems like a barrier to the DIY and 3rd party repair crowd.

edit: Interesting this wasn't mentioned before in the leaks.
Or more likely how they managed to up the water resistance.
Score: 6 Votes (Like | Disagree)
Read All Comments