Microsoft is to simplify the user experience of its Skype mobile and desktop apps, with the aim of returning the platform's focus to core services like calling and messaging.

In announcing the decision in a blog post, Microsoft acknowledged that the Snapchat-style redesign it introduced last year "didn't resonate with a majority of users" and had "overcomplicated" the platform, and said it hoped the new changes would make the service faster to learn and easier to use.

Skype UI updates 1 v2
As a result, the Highlights and Capture features are being removed from the mobile app, leaving options for Chats, Calls, and Contacts at the bottom of the interface. Microsoft says users can download any Highlights they have posted in Skype until September 30, 2018.

Meanwhile over on desktop, buttons for Chats, Calls, Contacts, and Notifications are being moved to the top left of the application window, which should make more sense for veteran Skype users. In addition, contacts are being "updated for simplicity" to make them easier to discover.

Updates to the%E2%80%AFSkype%E2%80%AFuser experience 4
Visually, Microsoft says it has "toned down" the range of the gradients available in the light and dark themes, and it's also reintroducing the simplified Skype "Classic" blue theme, with subtle adjustments for contrast and readability.

Lastly, some decorative elements have been removed from the Skype interface to provide users with "a more elegant experience" that brings the focus back to content.

"This is only the beginning and you can expect many more updates over the next several months as we continue to simplify and improve the core experiences around calling, chat, and contacts," said Skype design director Peter Skillman. "While we have plenty of work left to do, we hope you find these changes simplify your experience and bring you closer to those who matter."

Top Rated Comments

Kaibelf Avatar
95 months ago
Thank god! Way too many of these companies are trying to be all things to all people and just producing useless facsimiles of other products. Stand out and stand by your unique offering and win. Endlessly walk behind someone else like a puppy and just mimic and you’ll never be more than a commoditized knock-off. Not everything needs a bajillion dumb filters and stickers, dopey feeds and gimmicks to “drive engagement.”
Score: 13 Votes (Like | Disagree)
star-affinity Avatar
95 months ago
I think it's great that they're listening to feedback! I must say I like the Microsoft of today quite a lot. :) **takes cover**
Score: 7 Votes (Like | Disagree)
Futurix Avatar
95 months ago
Oh, so no Stories in Excel? :-(
Score: 6 Votes (Like | Disagree)
69Mustang Avatar
95 months ago
Since Apple will not likely make FaceTime available on other platforms...
Even if Apple wanted to make FaceTime available cross-platform, they wouldn't do it because the specter of more VirnetX patent lawsuits is pretty unattractive.

I'd like to see Google come up with something that can work out in the long run. There was hangouts, then Allo and Duo... Nothing has really stuck.
Google isn't committed to any one thing long enough for it to take hold. It's a literal (figuratively speaking) see what sticks scenario 'cept they don't stay around long enough to see if anything stuck.
Score: 6 Votes (Like | Disagree)
OddyOh Avatar
95 months ago
Thank God. The Skype interface has become my most hated app, but I have to use it for work fairly often for important meetings.
Hey MS: Just make the calls work, contact list readable, and have buttons with icons that convey some idea of what they might do! Million dollar idea, I know...
Score: 4 Votes (Like | Disagree)
loybond Avatar
95 months ago
Skype has always been very good at it's core service. I definitely like FaceTime better too, for a number of reasons, but keep in mind that FaceTime is limited to Apple devices.

Skype is multi platform, and has more penetration than most apps like that, perhaps with the exception of Whats App, which interestingly enough, has abysmal video and audio quality.

Since Apple will not likely make FaceTime available on other platforms, I'd like to see Google come up with something that can work out in the long run. There was hangouts, then Allo and Duo... Nothing has really stuck.

Too bad I have no idea what "Snapchat feature" they're referring to.

I haven't used Skype in around 10 years.

In 2003, Skype was ahead of its time; however, FaceTime is now the standard for video calling (at least for my friends/family).

That Skype desktop dark mode does look sleek though!
Score: 4 Votes (Like | Disagree)

Popular Stories

apple store down feature

Here's Why the Apple Store is Going Down

Thursday November 27, 2025 1:01 pm PST by
Apple's online store is going down for a few hours on a rolling country-by-country basis right now, but do not get your hopes up for new products. Apple takes its online store down for a few hours ahead of Black Friday every year to tease/prepare for its annual gift card offer with the purchase of select products. The store already went down and came back online in Australia and New Zealand, ...
iPhone Pocket Short

iPhone Pocket is Now Completely Sold Out Worldwide

Tuesday November 25, 2025 7:16 am PST by
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. However, it is now completely sold out in all countries where it was released. iPhone Pocket became available to order on Apple's online store starting Friday, November 14, in the United States, France, China, Italy, Japan, Singapore, ...
New Intel Logo

Apple and Intel Rumored to Partner on Mac Chips Again in a New Way

Friday November 28, 2025 7:33 am PST by
While all Macs are now powered by Apple's custom-designed chips, a new rumor claims that Apple may rekindle its partnership with Intel, albeit in a new and limited way. Apple supply chain analyst Ming-Chi Kuo today said Intel is expected to begin shipping Apple's lowest-end M-series chip as early as mid-2027. Kuo said Apple plans to utilize Intel's 18A process, which is the "earliest...
streaming black friday 2025

Best Black Friday Streaming Deals - Save Big on Apple TV, Disney+, Hulu, and More

Thursday November 27, 2025 1:14 pm PST by
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Apple TV, Disney+, Hulu, Paramount+, Peacock, and more. Note: MacRumors is an affiliate partner with some of these vendors. When...
iphone air camera

iPhone Air Flop Sparks Industry Retreat From Ultra-Thin Phones

Thursday November 27, 2025 3:14 am PST by
Apple's disappointing iPhone Air sales are causing major Chinese mobile vendors to scrap or freeze their own ultra-thin phone projects, according to reports coming out of Asia. Since the ‌iPhone Air‌ launched in September, there have been reports of poor sales and manufacturing cuts, while Apple's supply chain has scaled back shipments and production. Apple supplier Foxconn has...
iphone black friday gold

The Best Black Friday iPhone Deals Still Available

Friday November 28, 2025 6:24 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season. Note: MacRumors is...
Apple Foldable Thumb

Foldable iPhone to Debut These Three Breakthrough Features

Tuesday November 25, 2025 7:09 am PST by
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include three standout features that could set it apart from the competition. The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...