Microsoft is to simplify the user experience of its Skype mobile and desktop apps, with the aim of returning the platform's focus to core services like calling and messaging.

In announcing the decision in a blog post, Microsoft acknowledged that the Snapchat-style redesign it introduced last year "didn't resonate with a majority of users" and had "overcomplicated" the platform, and said it hoped the new changes would make the service faster to learn and easier to use.

Skype UI updates 1 v2
As a result, the Highlights and Capture features are being removed from the mobile app, leaving options for Chats, Calls, and Contacts at the bottom of the interface. Microsoft says users can download any Highlights they have posted in Skype until September 30, 2018.

Meanwhile over on desktop, buttons for Chats, Calls, Contacts, and Notifications are being moved to the top left of the application window, which should make more sense for veteran Skype users. In addition, contacts are being "updated for simplicity" to make them easier to discover.

Updates to the%E2%80%AFSkype%E2%80%AFuser experience 4
Visually, Microsoft says it has "toned down" the range of the gradients available in the light and dark themes, and it's also reintroducing the simplified Skype "Classic" blue theme, with subtle adjustments for contrast and readability.

Lastly, some decorative elements have been removed from the Skype interface to provide users with "a more elegant experience" that brings the focus back to content.

"This is only the beginning and you can expect many more updates over the next several months as we continue to simplify and improve the core experiences around calling, chat, and contacts," said Skype design director Peter Skillman. "While we have plenty of work left to do, we hope you find these changes simplify your experience and bring you closer to those who matter."

Top Rated Comments

Kaibelf Avatar
87 months ago
Thank god! Way too many of these companies are trying to be all things to all people and just producing useless facsimiles of other products. Stand out and stand by your unique offering and win. Endlessly walk behind someone else like a puppy and just mimic and you’ll never be more than a commoditized knock-off. Not everything needs a bajillion dumb filters and stickers, dopey feeds and gimmicks to “drive engagement.”
Score: 13 Votes (Like | Disagree)
star-affinity Avatar
87 months ago
I think it's great that they're listening to feedback! I must say I like the Microsoft of today quite a lot. :) **takes cover**
Score: 7 Votes (Like | Disagree)
Futurix Avatar
87 months ago
Oh, so no Stories in Excel? :-(
Score: 6 Votes (Like | Disagree)
69Mustang Avatar
87 months ago
Since Apple will not likely make FaceTime available on other platforms...
Even if Apple wanted to make FaceTime available cross-platform, they wouldn't do it because the specter of more VirnetX patent lawsuits is pretty unattractive.

I'd like to see Google come up with something that can work out in the long run. There was hangouts, then Allo and Duo... Nothing has really stuck.
Google isn't committed to any one thing long enough for it to take hold. It's a literal (figuratively speaking) see what sticks scenario 'cept they don't stay around long enough to see if anything stuck.
Score: 6 Votes (Like | Disagree)
OddyOh Avatar
87 months ago
Thank God. The Skype interface has become my most hated app, but I have to use it for work fairly often for important meetings.
Hey MS: Just make the calls work, contact list readable, and have buttons with icons that convey some idea of what they might do! Million dollar idea, I know...
Score: 4 Votes (Like | Disagree)
loybond Avatar
87 months ago
Skype has always been very good at it's core service. I definitely like FaceTime better too, for a number of reasons, but keep in mind that FaceTime is limited to Apple devices.

Skype is multi platform, and has more penetration than most apps like that, perhaps with the exception of Whats App, which interestingly enough, has abysmal video and audio quality.

Since Apple will not likely make FaceTime available on other platforms, I'd like to see Google come up with something that can work out in the long run. There was hangouts, then Allo and Duo... Nothing has really stuck.

Too bad I have no idea what "Snapchat feature" they're referring to.

I haven't used Skype in around 10 years.

In 2003, Skype was ahead of its time; however, FaceTime is now the standard for video calling (at least for my friends/family).

That Skype desktop dark mode does look sleek though!
Score: 4 Votes (Like | Disagree)

Popular Stories

iphone 16 display

iPhone 17's Scratch Resistant Anti-Reflective Display Coating Canceled

Monday April 28, 2025 12:48 pm PDT by
Apple may have canceled the super scratch resistant anti-reflective display coating that it planned to use for the iPhone 17 Pro models, according to a source with reliable information that spoke to MacRumors. Last spring, Weibo leaker Instant Digital suggested Apple was working on a new anti-reflective display layer that was more scratch resistant than the Ceramic Shield. We haven't heard...
iPhone 17 Air Pastel Feature

iPhone 17 Reaches Key Milestone Ahead of Mass Production

Monday April 28, 2025 8:44 am PDT by
Apple has completed Engineering Validation Testing (EVT) for at least one iPhone 17 model, according to a paywalled preview of an upcoming DigiTimes report. iPhone 17 Air mockup based on rumored design The EVT stage involves Apple testing iPhone 17 prototypes to ensure the hardware works as expected. There are still DVT (Design Validation Test) and PVT (Production Validation Test) stages to...
Beyond iPhone 13 Better Blue

20th Anniversary iPhone Likely to Be Made in China Due to 'Extraordinarily Complex' Design

Monday April 28, 2025 4:29 am PDT by
Apple will likely manufacture its 20th anniversary iPhone models in China, despite broader efforts to shift production to India, according to Bloomberg's Mark Gurman. In 2027, Apple is planning a "major shake-up" for the iPhone lineup to mark two decades since the original model launched. Gurman's previous reporting indicates the company will introduce a foldable iPhone alongside a "bold"...
apple watch ultra yellow

What's Next for the Apple Watch Ultra 3 and Apple Watch SE 3

Friday April 25, 2025 2:44 pm PDT by
This week marks the 10th anniversary of the Apple Watch, which launched on April 24, 2015. Yesterday, we recapped features rumored for the Apple Watch Series 11, but since 2015, the Apple Watch has also branched out into the Apple Watch Ultra and the Apple Watch SE, so we thought we'd take a look at what's next for those product lines, too. 2025 Apple Watch Ultra 3 Apple didn't update the...
iphone 17 air iphone 16 pro

iPhone 17 Air USB-C Port May Have This Unusual Design Quirk

Wednesday April 30, 2025 3:59 am PDT by
Apple is preparing to launch a dramatically thinner iPhone this September, and if recent leaks are anything to go by, the so-called iPhone 17 Air could boast one of the most radical design shifts in recent years. iPhone 17 Air dummy model alongside iPhone 16 Pro (credit: AppleTrack) At just 5.5mm thick (excluding a slightly raised camera bump), the 6.6-inch iPhone 17 Air is expected to become ...
iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching Later This Year With These 13 New Features

Wednesday April 23, 2025 8:31 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
iPhone 17 Pro on Desk Feature

All iPhone 17 Models Again Rumored to Feature 12GB of RAM

Tuesday April 29, 2025 3:36 am PDT by
All upcoming iPhone 17 models will come equipped with 12GB of RAM to support Apple Intelligence, according to the Weibo-based leaker Digital Chat Station. The claim from the Chinese leaker, who has sources within Apple's supply chain, comes a few days after industry analyst Ming-Chi Kuo said that the iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max will all be equipped with 12GB of RAM. ...
AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Tuesday April 29, 2025 1:30 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...