iOS 10.2's New 'TV' App Doesn't Work With Some Videos Ripped From DVDs - MacRumors
Skip to Content

iOS 10.2's New 'TV' App Doesn't Work With Some Videos Ripped From DVDs

by

In iOS 10.2, released on December 12, Apple introduced the new "TV" app, which serves as an Apple-designed TV guide that aims to simplify the television watching experience and help users discover new TV and movie content.

In the United States, the TV app replaces the standard "Videos" app and serves as a television hub on iOS devices, but it appears the new app doesn't work well with content that's been ripped from DVDs.

ios102tvapp
According to an ongoing discussion on Apple's Support Communities that dates back to December, some customers who have videos ripped from DVDs are no longer able to view them in the TV app. The same videos previously worked fine in the now-replaced Videos app. A user who is having issues describes the problem:

Prior to iOS 10.2 I was able to view video I had ripped on the Videos app in iOS. The process I used was to rip the video and then import them into iTunes. Then I synced my iPhone with iTunes and my movies were download and viewed using the Videos app.

iOS 10.2 no longer includes the Video app and the new TV app will not allow me to watch these ripped videos. Does someone have a solution or am I simply missing something?

Other iPhone users have been unable to sync home videos and other content to their devices with the current version of iTunes, receiving a message that movies or TV shows can't be synced because the Videos app is not installed.

Some users have been able to get around the problem with already-transferred videos by using the TV widget on their iOS devices, which apparently causes the TV app to display the ripped videos after the widget is activated. Others can get the ripped videos to play by setting the videos to be "Home Videos."

That the widget allows some users to access their videos suggests this is perhaps a bug that will be resolved in a future update, but it is not entirely clear what's going on with the TV app and content acquired outside of the iTunes Stores.

Affected users who want to get non-Apple video content onto their iOS devices will need to use a third-party solution like Infuse or VLC.

Related Forum: iOS 10

Top Rated Comments

128 months ago
Ripping DVDs, importing to iTunes, syncing manually to an iOS device. Why not just use Plex already (or another media manager like VLC that allows you to make a local copy wirelessly)?
Score: 21 Votes (Like | Disagree)
panjandrum Avatar
128 months ago
Like we have had to do all too frequently over the past few years; just switch away from Apple's software and use something else (I've had very good luck with Stream to Me and Serve to Me, and no longer use iTunes, Music, etc. etc. for anything at all other than occasionally ripping a CD or manually managing iThing backups and media). That solution also supports playback on various media-players outside the Apple ecosystem (for example, a PS3 will find the Serve to Me server on your network and work properly with it). Unlike Plex, Stream to Me / Serve to Me is extremely simple to setup (it also lacks some of the advanced features, but overall I've certainly been very happy with it). Oh, and VLC will also pick up Stream to Me servers.

I hope that someday those currently running Apple will figure out that the worse their software gets, the more we move away from it. The more we move away from it, the less incentive we have to stay with Apple hardware. The less we stay with Apple hardware, the less we recommend Apple hardware to other and the less visibility Apple hardware has. It's a vicious cycle they can put a stop to by getting their software usability, features, and QA back up to what it used to be...
Score: 12 Votes (Like | Disagree)
OS X Dude Avatar
128 months ago
How do I watch my movies on a plane with Plex?
Plex allows caching.
Score: 9 Votes (Like | Disagree)
128 months ago
Ripping DVDs, importing to iTunes, syncing manually to an iOS device. Why not just use Plex already (or another media manager like VLC that allows you to make a local copy wirelessly)?
Because moving 200+ GB of files wirelessly takes forever.
[doublepost=1484704175][/doublepost]The TV app is a complete disaster - massive number of bugs.


* If you have a DTS passthrough track, it won't play the file
* It's unreliable in airplane mode - sometimes doesn't work (as I found out the hard way)

* shoves the cloud/streaming stuff into your face, no longer hideable

* shows blank seasons and cloud icons even in downloaded section
* search doesn't work offline
* doesn't sync properly with itunes - doesn't add episodes and doesn't delete them
* manual delete is no longer a swipe, it's something related to force touch, but it doesn't work reliably

and on and on. Apple should put the videos app up in the app store.

There's no third party option that plays DRM'd content, so we're stuck.
Score: 8 Votes (Like | Disagree)
Andreas56938 Avatar
128 months ago
You are ripping it wrong.
Score: 8 Votes (Like | Disagree)
Glassed Silver Avatar
128 months ago
Great idea Apple, keep incentivizing people to move away from your vertically integrated products to platform-agnostic alternatives.

And be sure to keep messing with the value to price ratio on ALL your products!

What's the worst that could happen? After all you have so many great new products in the mighty pipeline!

Glassed Silver:win
Score: 7 Votes (Like | Disagree)

Popular Stories

iPhone Duo Display Cracking

Apple Alerts Stores to iPhone Duo's Display Cracking Issue

Friday October 30, 2026 3:20 pm PDT by
In a memo shared with Apple Stores and Apple Authorized Service Providers this week, and later obtained by MacRumors, Apple provided technicians with guidance on how to diagnose and address the iPhone Duo's inner display cracking issue. If a customer reports the issue, Apple advised technicians to inspect the iPhone Duo and repair or replace it in accordance with their standard procedures....
Everything New Your iPhone Can Do on iOS 27

14 New Things Your iPhone Can Do in iOS 27.2

Friday October 30, 2026 12:42 pm PDT by
Apple released iOS 27.2 on October 26, bringing enhancements to Siri AI, adding Suggestions in Messages, and sneaking in a string of smaller additions across Photos, Podcasts, Games, Apple TV, and FaceTime. iOS 27.2 is available to download to your device now via Settings ➝ General ➝ Software Update. Note that some features may not be available in all regions or on all iPhone models....
Pinched iPad Mini

Apple Avoids Showing Pinched Fingers on iPad Mini Page in South Korea

Thursday October 29, 2026 11:52 am PDT by
In the U.S. and most other countries, Apple's website shows the new iPad mini being held by pinched fingers, but this is not the case in South Korea. The new iPad mini shown with pinched fingers on Apple's website in the U.S. On its South Korean website, Apple simply shows an image of the iPad mini on its own. The new iPad mini shown without pinched fingers on Apple's website in South Korea ...
Latest Stories
Nearly Every M5 MacBook Air Now $200 Off on Amazon
Nearly Every M5 MacBook Air Now $200 Off on Amazon
15 hours ago
Apple's HomeView Ships With Six-Month-Old Software
Apple's HomeView Ships With Six-Month-Old Software
17 hours ago
Three New iPads Rumored to Launch in First Half of 2027
Three New iPads Rumored to Launch in First Half of 2027
17 hours ago
Apple Offers Steps to Fix Daylight Saving Time Bug on Apple Watch
Apple Offers Steps to Fix Daylight Saving Time Bug on Apple Watch
21 hours ago
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
2 days ago
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
2 days ago
Here's a New Tour of Apple's HomeView Software
Here's a New Tour of Apple's HomeView Software
2 days ago
Apple Reveals New iPad Mini's Battery Capacity
Apple Reveals New iPad Mini's Battery Capacity
2 days ago
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
2 days ago
'Pluribus' Season 2 Reportedly Starts Production Today
'Pluribus' Season 2 Reportedly Starts Production Today
2 days ago
iPhone 18 Pro Sales Surge in China, Offsetting Decline in U.S. and Japan
iPhone 18 Pro Sales Surge in China, Offsetting Decline in U.S. and Japan
2 days ago
HomeView Software 27.2: Wallpapers, Control Center, and More
HomeView Software 27.2: Wallpapers, Control Center, and More
2 days ago
Apple Alerts Stores to iPhone Duo's Display Cracking Issue
Apple Alerts Stores to iPhone Duo's Display Cracking Issue
2 days ago
iOS 27.3 Will Enable These Apple Intelligence Features in China
iOS 27.3 Will Enable These Apple Intelligence Features in China
2 days ago
Apple Says iOS 27.3 Beta Coming Next Week
Apple Says iOS 27.3 Beta Coming Next Week
2 days ago
Apple's Flash Storage Suppliers Are Finally 'Getting Their Revenge'
Apple's Flash Storage Suppliers Are Finally 'Getting Their Revenge'
2 days ago
14 New Things Your iPhone Can Do in iOS 27.2
14 New Things Your iPhone Can Do in iOS 27.2
3 days ago
iPhone Duo Review: One Week Later
iPhone Duo Review: One Week Later
3 days ago
Samsung Mocks iPhone Duo Display Cracks in New Ad Campaign
Samsung Mocks iPhone Duo Display Cracks in New Ad Campaign
3 days ago
The MacRumors Show: OLED MacBook Pro, iPad Mini 8, and More
The MacRumors Show: OLED MacBook Pro, iPad Mini 8, and More
3 days ago
MacBook Pro With Touch Display: 15 More Details Revealed
MacBook Pro With Touch Display: 15 More Details Revealed
3 days ago
Russia Places Apple on State Surveillance Registry
Russia Places Apple on State Surveillance Registry
3 days ago
Halloween Weekend Brings Discounts on Apple Accessories and Pre-Orders
Halloween Weekend Brings Discounts on Apple Accessories and Pre-Orders
3 days ago
Apple Has Released More Than 25 New Products in the Past Two Months
Apple Has Released More Than 25 New Products in the Past Two Months
3 days ago
Local Code Launches as Free, Private AI Assistant Tool for Mac
Local Code Launches as Free, Private AI Assistant Tool for Mac
3 days ago
Apple Acquires Ascend.io
Apple Acquires Ascend.io
3 days ago
HomePod Mini 2 Launches Today: All the New Features
HomePod Mini 2 Launches Today: All the New Features
3 days ago
AirTag 2 4-Pack Drops to New Low Price of $69.99
AirTag 2 4-Pack Drops to New Low Price of $69.99
3 days ago
Rian Johnson's iPhone Camera App Goes Viral
Rian Johnson's iPhone Camera App Goes Viral
3 days ago
Where Did All the iPhone Duos Go? Mostly to Apple's Stores
Where Did All the iPhone Duos Go? Mostly to Apple's Stores
3 days ago