Apple's Extended Holiday Return Policy Now in Effect

Apple's annual extended holiday return policy began today in the United States and several other countries.

iphone-7-gift-guide
Most products and accessories purchased between November 10 and December 25 of this year are eligible for return until January 8, 2017 in the United States, Australia, Canada, and select other regions, or until January 20, 2017 in many European countries such as France, Germany, and the United Kingdom.

Apple products that can be returned include, among other things, the iPhone, iPad, Mac, Apple Watch, and Apple TV. The few items that cannot be returned include Apple or iTunes gift cards. Apple products can be opened and used prior to the return date, but must be returned undamaged with the original packaging.

When making a purchase at an Apple retail store, we recommend that you ask for printed and emailed copies of your receipt. Both printed and emailed receipts will indicate the return date for each product purchased, while Apple also lists the cutoff date under the "Your Account" section on its website.

All purchases made before today or after December 25 are subject to Apple's standard 14-day return policy in most countries.

Update: The extended holiday return policy is now reflected on Apple's delivery and pickup page.



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29 months ago

Is there a source for this article because I'm not seeing this information on Apple's web site?

We confirmed with Apple. The information is not reflected on Apple's website yet.
Rating: 3 Votes
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29 months ago
"But it's not November 10th." *checks date* Wow, time flies.
Rating: 2 Votes
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29 months ago

Is there a source for this article because I'm not seeing this information on Apple's web site?

The information is now reflected on Apple's website: http://www.apple.com/shop/shipping-pickup
Rating: 1 Votes
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29 months ago
The only thing I bought from Apple Store and returned it was the 1st Gen. iPhone. It's supposed to be for my wife, but she got intimidated by it. I used to love Apple Store you get entertained quickly when you need help. Now I barely visit the store anymore, unless I want to see the new product physically while I'm in the mall. My interest on Apple has dwindled down significantly, but I still hanging around maybe few more years and see. Good old times!
Rating: 1 Votes
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29 months ago

If thats the case, it would be awesome

do you have any idea what countries in Europe have this promotion
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What date did you have on your invoice ?
For me the date is 7th November (I ordered it online on the 1st November ). That is the day they shipped it


I ordered on Nov 8th the invoice is Nov 9 and delivery was Nov 10th.
Rating: 1 Votes
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29 months ago

Love the extended policy. Going to test drive a MacBook Pro


More and More carriers are jumping on board with with extended returns through the holidays. And they should, being some electronics are intended For gifts, which not everyone will receive immediately when there purchased.
Rating: 1 Votes
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29 months ago
It's only contract-free phones...
Carrier agreements restrict iPhone purchases with subsidy or financing to 14 days with zero exceptions...

Source - Me (A recent former employee)
Rating: 1 Votes
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29 months ago
The holiday return policy includes refurb items, atleast the refurb iPhone I just purchased earlier this week. Also, the key date is the delivery date and not the order date. I spent an hour on phone with Apple because I ordered a refurb iPhone Nov 8 and it was delivered on Nov 10th. They say it's covered by the extended return date.
Rating: 1 Votes
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29 months ago
this includes refurbished, correct?
Rating: 1 Votes
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29 months ago

Delivery for the touch bar is 4-5 weeks...you may not get it in time.



Mine is scheduled for 17-24 November delivery
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Funny most people would consider it immoral. But apple waiting 600 days to refresh their macbook pro line has me feeling bitter still.
It would work though


After the price hike and having to buy dongles.....I see nothing immoral about trying the new MacBook Pro over the extended return period. This is the most expansive laptop I have ever bought and it better live upto the price tag or it's going back. To be honest if the prices were more resonable I would not consider returning it .....but at these prices, I'm evaluating it against the 2015 model.
Rating: 1 Votes
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