AT&T Insurance to Cover Cracked iPhone Screens Starting November 15

by

Insurance plans offered on a monthly basis from AT&T will soon cover cracked screens, according to recently updated information on AT&T's website (via AndroidPolice). Starting on November 15, AT&T customers who have an iPhone 6, 6s, 6 Plus, 6s Plus, or SE and an eligible insurance plan will be able to pay $89 to have a broken screen repaired.

A limited number of Android phones are also eligible for screen repairs, but notably missing is Apple's most recent iPhone 7 and iPhone 7 Plus devices, perhaps due to repair costs or the availability of parts. AT&T warns that repairs may use new or refurbished parts and could include non-original manufacturer parts.

attinsurancescreenrepair
The new cracked screen repair option is available to customers who have Mobile Insurance, Mobile Protection Pack, Mobile Protection Pack for Business and Multi-Device Protection Pack service. According to AT&T, same-day screen repairs will be available in most cases and are done by Asurion-certified technicians. All repairs include a 12-month warranty.

This will give you the opportunity to get your screen repaired as soon as the same day. You can file a claim in the morning and, if approved, schedule an Asurion-certified technician to repair your cracked screen as soon as the same afternoon, subject to appointment availability.

AT&T's screen repair program comes shortly after AT&T raised its device replacement costs across the board on September 1. The program is launching in 15 markets on November 15, including San Diego, San Francisco, Pittsburgh, Orlando, Los Angeles, and Boston. It will expand to 29 additional markets on December 1.

Mobile insurance from AT&T is available for $7.99 per month and covers damage, loss, theft, and out-of-warranty malfunctions. The $89 screen repair option will be a welcome change for many iPhone owners with AT&T insurance, as replacement iPhones (iPhone 5 and later) are priced at $225 and up [PDF].

Tag: AT&T

Top Rated Comments

(View all)
Avatar
50 months ago
Wow I save so much money by just being careful...
Score: 5 Votes (Like | Disagree)
Avatar
50 months ago
in Greece, buying from a specific authorised reseller, you can purchase a one-year warranty for cracked screen/theft/fire at a EUR49.00/USD53.90 one-off cost.

Paying on a monthly basis usd7,99 and then to have to pay an additional usd89 for a cracked screen is ridonculous at best.
Score: 4 Votes (Like | Disagree)
Avatar
50 months ago

Instead of wasting your money on yet another crappy service from a wireless carrier, just sign up for a Wells Fargo Visa card. The no annual fee credit card automatically insures your cell phone, at no cost, provided you pay your monthly wireless bill using the card.

Coverage may include up to four cell phones as listed on your wireless cell phone bill. The cellular telephone is protected against damage or theft for up to $600 per occurrence and $1,200 per 12 month period, with only a $25 deductible per incident.

https://www.wellsfargo.com/credit-cards/features/cell-phone-protection/

Compare this to AT&T's offer, which costs $96 per year plus an $89 deductible per incident.

Until they open a bunch of accounts under your name and take a large dump all over your credit score.
Score: 3 Votes (Like | Disagree)
Avatar
50 months ago
Instead of wasting your money on yet another crappy service from a wireless carrier, just sign up for a Wells Fargo Visa card. The no annual fee credit card automatically insures your cell phone, at no cost, provided you pay your monthly wireless bill using the card.

Coverage may include up to four cell phones as listed on your wireless cell phone bill. The cellular telephone is protected against damage or theft for up to $600 per occurrence and $1,200 per 12 month period, with only a $25 deductible per incident.

https://www.wellsfargo.com/credit-cards/features/cell-phone-protection/

Compare this to AT&T's offer, which costs $96 per year plus an $89 deductible per incident.
Score: 3 Votes (Like | Disagree)
Avatar
50 months ago

Instead of wasting your money on yet another crappy service from a wireless carrier, just sign up for a Wells Fargo Visa card. The no annual fee credit card automatically insures your cell phone, at no cost, provided you pay your monthly wireless bill using the card.

Coverage may include up to four cell phones as listed on your wireless cell phone bill. The cellular telephone is protected against damage or theft for up to $600 per occurrence and $1,200 per 12 month period, with only a $25 deductible per incident.

https://www.wellsfargo.com/credit-cards/features/cell-phone-protection/

Plus you get the added benefit of possibly having new accounts opened in your name.:rolleyes: There are positives and negatives to all of these services.
Score: 2 Votes (Like | Disagree)
Avatar
50 months ago

Instead of wasting your money on yet another crappy service from a wireless carrier, just sign up for a Wells Fargo Visa card. The no annual fee credit card automatically insures your cell phone, at no cost, provided you pay your monthly wireless bill using the card.

Coverage may include up to four cell phones as listed on your wireless cell phone bill. The cellular telephone is protected against damage or theft for up to $600 per occurrence and $1,200 per 12 month period, with only a $25 deductible per incident.

https://www.wellsfargo.com/credit-cards/features/cell-phone-protection/

Compare this to AT&T's offer, which costs $96 per year plus an $89 deductible per incident.

I logged in just to thank you for posting this. I've had a credit card with Wells Fargo for years and had no idea! I will be cancelling my wife's SquareTrade warranty and not going through T-Mobile and having to deal with Assurant if anything happens. Thank you!

EDIT: Any T-Mobile JUMP on Demand customers be warned! Wells Fargo's coverage does not apply to rented or leased phones. So I'm SOL but my wife can benefit at least. I ended up getting 1 year of SquareTrade instead.
Score: 2 Votes (Like | Disagree)

Top Stories

Apple Announces New 27-Inch iMac With 10th-Gen Processors, Up to 128GB RAM, 1080p Webcam, True Tone, and More

Tuesday August 4, 2020 8:07 am PDT by
Apple today announced a new 27-inch iMac with faster 10th-generation Intel Core processor options, next-generation AMD graphics, up to 128GB of RAM, a higher-resolution 1080p front-facing FaceTime camera, a True Tone display with a nano-texture glass option, a T2 chip, higher fidelity speakers, studio-quality microphones, and more. A breakdown of the new 27-inch iMac's features and specs:10th...

8 Third-Party Home Screen Widgets That You Can Try Out Now on iOS 14

Wednesday August 5, 2020 12:56 pm PDT by
One of the biggest new features of iOS 14 is Home Screen widgets, which provide information from apps at a glance. The widgets can be pinned to the Home Screen in various spots and sizes, allowing for many different layouts. When the iOS 14 beta was first released in June, widgets were limited to Apple's own apps like Calendar and Weather, but several third-party developers have begun to test ...

Everything New in iOS 14 Beta 4: Apple TV Widget, Search Improvements, Exposure Notification API and More

Tuesday August 4, 2020 11:14 am PDT by
Apple today released the fourth developer betas of iOS and iPadOS 14 for testing purposes, tweaking and refining some of the features and design changes included in the update. Changes get smaller and less notable as the beta testing period goes on, but there are still some noteworthy new features in the fourth beta, which we've highlighted below. - Apple TV widget - There's a new Apple TV...

Apple May Launch This Year's 'iPhone 12' Lineup in Two Stages, With 6.1-inch Models Debuting First

Monday August 3, 2020 3:14 am PDT by
Apple last week confirmed that its "‌iPhone‌ 12" launch will be delayed this year due to the ongoing global health crisis and restrictions on travel. Apple last year started selling iPhones in late September, but this year, Apple projects supply will be "available a few weeks later," suggesting a release sometime in October. We're expecting a total of four OLED iPhones in 5.4, 6.1, and...

Apple Explains Why You Might See 'Not Charging' When a Mac is Plugged In

Monday August 3, 2020 1:42 pm PDT by
If you have a Mac and have seen a "Not Charging" warning when plugging it in to power, Apple last week released a support document that explains why. Macs running macOS 10.15.5 or later have a Battery Health Management feature to preserve the life of the battery, and occasionally, the Battery Health Management option will cause the Mac to pause its charging for calibration purposes.Depending ...

Supposed iPhone 12 Display Unit Leaks

Thursday August 6, 2020 8:13 am PDT by
An image supposedly of an iPhone 12 display unit has been shared online by leaker "Twitter user Mr. White". Compared to images of an iPhone 11 Pro display piece, this new unit has a reoriented display connector, reaching up from the bottom of the display, rather than from the left-hand side on iPhone 11 Pro. This may be due to the logic board moving to the other side of the device. A...

Google's $349 Pixel 4a vs. Apple's $399 iPhone SE

Wednesday August 5, 2020 1:45 pm PDT by
Google this week launched its newest smartphone, the $349 Pixel 4a, a low-cost device that's designed to compete with other affordable devices like Apple's iPhone SE. We picked up one of the new Pixel 4a smartphones and thought we'd check it out to see how it measures up to the iPhone SE, given that the two devices have such similar price points. Subscribe to the MacRumors YouTube channel ...

Apple-Acquired Dark Sky Officially Shuts Down Android App

Saturday August 1, 2020 3:43 pm PDT by
Apple in March purchased weather app Dark Sky, and at that time, Dark Sky's developers said that the app's Android version would be discontinued on July 1, 2020. However, instead of shuttering the app on that date, the app's developers announced that the discontinuation would be delayed for another month. Now that it's August, Android users are no longer able to access the app, and...

Samsung Launches Galaxy Note 20, Galaxy Z Fold 2, and Galaxy Buds to Compete With Apple's iPhones and AirPods Pro

Wednesday August 5, 2020 10:07 am PDT by
Samsung today held a virtual Galaxy Unpacked event where it unveiled its next-generation smartphones that will compete with Apple's 2020 iPhone lineup, set to come out in the fall. Samsung announced the launch of the Galaxy Note 20 and the Galaxy Note 20 Ultra, the two newest devices in the Note lineup, and, more notably, the Galaxy Z Fold 2, Samsung's latest foldable smartphone. The...

Alleged 'iPhone 12' Images Depict Circular Array of Magnets in Chassis

Wednesday August 5, 2020 4:39 am PDT by
New images shared on Weibo appear to show a circular array of magnets housed inside an "iPhone 12" chassis. The unverified images depict 36 individual magnets in a circular arrangement, suggesting they could be related to mounting or charging. EverythingApplePro, who shared the Weibo-originating images on Twitter, also posted an image of an alleged iPhone 12 case with a similar array of...